Vacancies at Karrabo Financial Solutions
Karrabo Financial Solutions is a leading Financial Technology
Company with Head office located at 74 Oduduwa Crescent, G.R.A Ikeja
Lagos. Karrabo, incorporated with the Corporate Affairs Commission in
Nigeria is positioned to deliver innovative solutions to meet variety of
customer needs in the Payments and Agent banking space.
We are recruiting to fill the positions below:
Job Title: Merchant Acquisition / Business Development Officer
Location: Lagos Island, Lagos
Job type: Full Time
Industry: FinTech
Role Summary
- We are looking to employ a passion driven and detail-oriented
Business Development Officer to identify business growth opportunities
and develop strategies to increase company sales.
- The Business Development Officer is responsible for analyzing
client database, providing information on our product and services,
responding to inquiries, tenders, further developing sales strategies
and identifying opportunities to increase organizational efficiency,
sustainability and profitability.
Key Responsibilities
- Drive organization plans for achieving merchant acquisition goals.
- Acquire and on board POS merchants in identified sectors and locations
- Developing and sustaining solid relationships with company customers.
- Identifying business leads and increasing the company’s client base.
- Analyzing customer feedback data to determine whether customers are satisfied with company products and services.
- Providing insight into product development and competitive positioning.
- Identify and develop new markets and customers
- Collaborating with company executives to determine the most viable,
cost-effective approach to pursue new business opportunities.
Qualifications and Requirement
- HND in Business Management or relevant field.
- Proven experience working in a Business Development role in the non-banking financial services sector.
- Proficiency in all Microsoft Office applications.
- The ability to work in a fast-paced environment and Eye for detail and a self-starter
- Excellent analytical, problem-solving and management skills.
- Strong business acumen and Exceptional negotiation and decision-making skills.
- Effective communication skills.
- Experience - minimum of 24 months in a similar role within the Non-Banking Financial Sector
Job Title: Payment Terminal Customer Associate
Location: Lagos Island, Lagos
Job Type: Full Time
Role Summary
- We are looking to employ a passion driven and detail-oriented
Payment Terminal Customer Associate who would work with team member to
drive business growth and increase company sales.
- He/she will be responsible for frontline support to clients,
analysing client database, providing information on our product/services
and responding to inquiries, tenders to increase organizational
efficiency, sustainability and profitability.
Key Responsibilities
- Receive and process customers’ requests in a professional and courteous manner
- Handle all clients’ inquiries at first point.
- Conduct on-call training for Agents and Merchant to improve product knowledge
- Ensure all POS terminal queries are promptly resolved within the team’s Service Level Agreement
- Monitor terminal dashboard/database to ensure that all terminals
are operational and optimised in accordance with goals and objectives
- Create a relaxed atmosphere for clients on their visit to the company.
- Attend to all support calls 24 hour a day and 7 days a week (public holidays and weekend inclusive)
- Maintain a database of current and potential merchant/client
account information and update all client communications including
calls, emails and meetings using CRM application (a good knowledge of
accounting software is required).
- Prep and configure all brands of terminals and ensure terminals are confirmed okay before deployment
- Assists in setting up new client accounts
- Performs additional duties when required, including drafting brochures and organizing the filing system
Qualifications and Requirements
- OND in Business Management or relevant field.
- Experience - Minimum of 24 months in a similar role within the Non-Banking Financial Sector
- Proven experience working in a Business Development role in a similar role
- Proficiency in all Microsoft Office applications and CRM software.
- The ability to work in a fast-paced environment and Eye for detail and a self-starter
- Excellent analytical, problem-solving and management skills.
- Effective communication skills.
Job Title: Office Manager / Accountant
Location: Lagos Island, Lagos
Job Type: Full Time
Role Summary
- Our Company is looking to hire a female Office Manager/Accountant to be responsible for the general operation of our office.
- Duties will involve greeting visitors, answering incoming phone
calls, purchasing office supplies and taking proper inventory, and
keeping the company’s accounting records up to date and accurate, Income
& Bank Reconciliations.
- You will also be required to create presentations and produce
management-level reports. This post reports directly to the CFO with a
dotted line to the MD.
Key Responsibilities
- Overseeing general office operation.
- Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.
- Coordinating appointments and meetings and managing staff calendars and schedules.
- Purchasing office supplies and equipment and maintaining proper stock levels.
- Income/Bank/Petty cash Reconciliations
- General Bookkeeping of company accounts (electronic accounting system)
- Producing reports and composing correspondence.
- Creating presentations and other management-level reports.
- Build positive relationships with customers and other stakeholders.
Qualifications and Requirements
- Minimum qualification required is OND in Science Courses.
- 2 years of experience in office administration and office management experience.
- Team work and interpersonal skills
- Strong analytical and troubleshooting skills
- Excellent communication skill
- Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong written and verbal communication skills to produce reports,
assign tasks, accept instructions and handle vendor contracts, among
other tasks
- Organization and the ability to multitask to complete a wide variety of tasks
- Attention to detail to ensure tasks are completed thoroughly and correctly
- Resident within 10km radius of Marina.
Interested and qualified candidates should forward their CV to:
[email protected]
with the position applied for as the subject of the email. Also send in
a write up in not more than 250 words explaining your understanding of
the job, why we should employ you and where you see yourself in the next
3 years
Application Deadline 15th September, 2020.