Total Health Trust Limited Vacancy for a GM, Medical Services & Provider Management
Total Health Trust Limited - Our organization is a leading and largest
health maintenance organization (“HMO”) in Nigeria with over 270,000
members and over 270 private corporations
representing some of the
country’s top local and international multinationals, as well as public
sector institutions under our management. We were the first HMO to be
registered in Nigeria and 17 years later, we are still number one in the
market. We are one of the very few HMOs that can boast the financial
and technical backing of a world class company – Liberty Health (a
member of the Liberty Group). The organization further prides itself
with its rich culture of Respect, Compassion, Pride and Expertise.
We are recruiting to fill the position of:
Job Title: GM, Medical Services & Provider Management
Location: Lagos
Job Description
- Implementation and management of overall operational effectiveness
- Provide contribution and operational support to the strategic direction of the business
- To ensure that all processes are in line with the organization’s objectives to ensure effective and efficient service to clients
- To formulate and implement provider management strategies for organizational growth, competitiveness and leadership
- To continuously drive innovation and automation in order to enhance processes and customer experience
- To take end-to-end responsibility and accountability for dealing with escalation
- To ensure optimal utilization and compliance with available tools, policies and processes
- To ensure engagement with unit heads and zonal offices on different aspect of operations
- To adhere to and live the organizational values
- Consistently manage and lead teams in order to ensure
operational service levels are met and ideally exceeded within the given
service level agreement.
- To ensure the achievement of operational targets
- Identify and implement opportunities and strategies to improve quality and outputs
- Build and maintain strong relationships with internal and external stakeholders
- Understand and contribute to the overall financial performance of THT and Blue
- Track and manage staff performance and co-ordination within the enrolment and underwriting team
- To take responsibility of the health services department.
Requirements
- Candidate must be a Medical Doctor.
- Additional medical qualification will be an added advantage
- Candidate must have advanced knowledge of Government Rules
operational guideline, Medical Professional guidelines, Regulatory
Requirements, Operational Processes and procedures, Claims Processes,
Case Management, Provider Management and call Centre, Administration and
Enrolment
- Excellent organizational, communication (verbal and written) skills and attention to detail
- Candidate must have minimum of 10 years medical services experience in a Health Maintenance Organization (HMO)
- Candidate must have minimum of 3 years Clinical experience
Other requirements:
- Innovative and quick thinking capabilities
- Team Work
- Multi-Tasking
- Strategic Management Skills
- Conflict Resolution and Change Management
- Presenting and Communicating Information
- Coping with Pressure and Setbacks
- Delivering Results and Meeting Customer Expectations
- Analytical Skills
- Decision Making skills
- Leadership Skill
- Integrity and Transparent honesty
- Negotiation Skill
- Persuading and influencing
How to Apply
Interested and qualified candidates should:
Click here to apply