Technical Manager at Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries worldwide, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. Mercy Corps Nigeria was established in 2012 to respond primarily to growing humanitarian needs in the Northeast. With a strong and growing team of over 200 staff, Mercy Corps is currently serving over 1,500,000 beneficiaries across the country with programming in the South; Kaduna, Benue, and Plateau in the Middle Belt; Gombe, Adamawa, Yobe and Borno in the North. Programs include girls’ education and financial inclusion, community peacebuilding, market-based livelihoods and a multi-sector humanitarian response that strongly emphasizes WASH, Shelter, Cash and Protection. With the vision of a Nigeria where all people are empowered, engaged, resilient and secure, Mercy Corps Nigeria focuses on the root causes of conflict, governance, humanitarian response, and market systems development.

We are recruiting to fill the position below:

Job Title: Technical Manager

Requisition Number: TECHN003961
Location: Gombe
Employment Type: Full-time
Job Category: Programming

Program/Department Summary

• Working with a diverse funding base that includes the United States Agency for International Development (USAID), UK Department for International Development (DFID), United Nations (UN), European Commission (EC), and several foundations, Mercy Corps empowers people to recover from crisis, build better lives and transform their communities for good. In 2019, Mercy Corps was awarded a five-year, $30 million USAID-funded Rural Resilience Activity in Nigeria’s northeastern states.
• The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty. The Rural Resilience activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock.
• The Rural Resilience Activity is a five-year, $49 million USAID-funded Program in Nigeria’s northeast. The purpose of the Rural Resilience Activity is to sustainably move people out of chronic vulnerability and poverty.
• The Rural Resilience Activity will enable individuals and communities to engage in strong and sustainable market systems rather than continuing to rely on humanitarian assistance and faltering with each new shock. To achieve this purpose, the Activity will have four components and four cross-cutting elements:
  • Component 1: Provide up-to-date evidence for selecting market systems, livelihoods and employment opportunities that contribute to inclusive and resilient growth and improved nutrition.
  • Component 2: Stimulate market systems growth and diverse economic opportunities (Pull activities).
  • Component 3: Build capacity to take advantage of market systems opportunities (Push activities).
  • Component 4: Sequencing, layering, integrating (SLI), and collaborative learning to improve activity effectiveness, sustainability, and scale.
  • Component 5: Supporting Market Resilience to COVID-19 Shocks.

General Position Summary

• The Technical Manager will assist the COP in oversight of IFDC’s (consortium partner’s) technical work, and directly manage the technical aspects of IFDC’s, providing technical oversight of RRA climate-smart interventions/climate-resilient model. The technical Manager will assist the COP in oversight of agricultural-facing interventions in RRA.

Essential Job Responsibilities
Scope of Work:

• The Technical Manager will provide strategic guidance and management for program studies, intervention development, and planning.S/he must establish and manage relationships with potential partners and stakeholders.
• The Technical Manager will be a key member of the technical advisory team.This role will also work with the MRM and Program teams, developing and implementing a marketing and communications strategy across various reactive and strategically planned opportunities in print, media, events, and online.
• S/he will liaise with the CoP, DCoP, Communications Manager, and MRM Manager to identify and design key communications materials and disseminate them to identified audiences. studies and develop strategies for coming up with Intervention plans and implementing them.
• S/he will be responsible for ensuring strong linkages between the Activity interventions and the Results Measurement team of the program. This position is based in Gombe, but requires frequent travel to the Northeast. The RRA staff work as an integrated team.The Technical Manager will be expected to contribute to other aspects of the program.

Specific Responsibilities
The Technical Manager will be responsible for the following:-

Providing technical input to the Markets Group team

• Guide all cross-cutting market assessments and studies, ensuring that Terms of References (TORs) and expected outputs/deliverables are well defined, guide the technical approach to the assessments/studies, comments and provide input to improve quality of such studies and advise RRA on the overall quality.
• Plan the marketing and communications strategies for specific areas of RRA’s work and for different audiences. Work with the communication, program and RRA management team to implement the strategy.
• Design and develop creative communication and marketing products – presentations, briefings, etc. that will maximize RRA’s message, support program objectives, and contribute to the research sector.
• Support (Senior) Intervention Officers to undertake market-specific studies, providing inputs into the development of TORs, review and input weekly and quarterly reports, comment and provide guidance to Implementation Team and partnership managers on the quality of reports and help identify potential use for the outputs of such specific studies.
• Provide support to Implementation in designing identified interventions.This will entail supporting the clarification of the pitch, elaboration of the results chain logic and the measurement plans, development of the interventions plans and, where necessary, supporting the rollout and close out of interventions.
• Support scoping of new ideas and new partners. This will entail identifying potential markets/areas/engagement partners, presenting a pitch for such ideas to the technical team, once approved, and supporting the relevant Implementation Teams in designing and implementing the intervention.
• Advise RRA on the Strategic and Technical fit of any agreed intervention, study and partnership as requested.

Leadership:

• Contribute to the overall leadership of the program as part of the senior management team.
• As tasked by the CoP, represent RRA to industry stakeholders, development partners, government representatives, and other parties.
• Support the CoP and DCoP inproviding technical team leadership, guidance, and mentoring.
• Provide strategic leadership and direction on the Program’s strategy to improve private sector development.
• Develop products and campaigns to promote private sector-led investments in the RLP interventions.
• Conduct research into relevant private sector-facing opportunities and trends to identify opportunities for interventions that grow the private sector in the livestock value chain.
• Assist in stakeholder analysis of selected businesses in the livestock value chains and identify and establish contact with potential firms or other market actors.
• Liaise with the Results Measurement (RM) team on developing appropriately tailored research tools and methods for the collection and collation of relevant intervention information from the field.
• Assist in updating and supervising RM aspects of the intervention activities, including establishing baselines, indicators, and results.
• Assist in collecting baseline data related to interventions targeted for study or implementation by the project.

Closeout Management:

• Develop intervention strategies and sustainability mechanisms in a participatory manner with key stakeholders.
• Ensure the appropriate communication of clear intervention guidelines, expected outcomes, timeframe and workplan to all relevant parties.
• Assist the implementation and results measurement teams in developing relevant grant agreements, MoUs, ToRs and any other administrative requirements for the interventions.
• Remain well aware of developments in the relevant sectors/markets/commodity and value chains
• Work with the Results Measurement (RM) to design appropriate tools for monitoring the progress of interventions within the various market sectors. Also liaise with the RM on the conduct of impact assessments for ongoing program interventions
• Help identify private sector failures and pressure points for addressing these; help identify ways to render a given market more functional and efficient, in a manner that will benefit the program targets.
• Refine and adapt the selected intervention strategies in light of participant and stakeholder requests and changing needs, within the overall program.
• Identify priority areas for interventions that will change as opportunities pass or are realized and new ones emerge.

Stakeholder Management:

• Represent the program in selected markets, displaying courtesy, tact, consideration and discretion in all interactions with partners, other private sector members, and with public.
• Understand how the political economy impacts rural private sector and markets and how changes in the functioning of markets may impact the political economy.
• Maintain contacts with key stakeholders to increase synergies.
• stakeholders, identifying common interests between the networks and RLP.
• Assist in establishing contacts with national and states’ institutions, stakeholders, and participants that would contribute to successfully implementing market activities.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient, and relevant to the communities they serve we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability To Beneficiaries:

• Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in designing, monitoring, and evaluating our field projects.

Supervisory Responsibility:

• Intervention Officers, Assistants and Program Interns.

Reports Directly To:

• Deputy Chief of Party

Works Directly with:

• Comms Manager, Managers, MEL team, Reporting & Communications Officers, DCoP, Finance, and Operations teams. Coordinates with HQ Program Performance team and the Technical Support Unit.

Knowledge and Experience

• A Master’s Degree in Business, Economics or Agriculture, Development Studies or another related field with over 5 years relevant experience or BS degree in Business, Economics or Agriculture, Development Studies, Finance and Agribusiness or another related field with 8 years relevant experience.
• Strong project management expertise and exposure to guide technical teams in implementing projects and the ability to bring together sector stakeholders would be advantageous.
• Experience in implementing M4P, Value chain Development or Private sector development programs or investment promotion programs.
• Experience using marketing tools and techniques to increase the visibility, profile and reputation of an organization
• Relevant work experience should include activities related to agricultural commodities and rural development or with experience working with the private sector. Critical will be to know the institutions, companies and organizations that provide services to the agricultural sector in Nigeria.
• Experience writing reports; ability to influence a range of people including client organizations, government agencies and other key stakeholders by building constructive relationships through clear communication and generating effective discussion and mutual support for plans and ideas.

Key Competencies Required:

• The ability to work within a fast-paced and dynamic environment.
• Excellent communication skills.
• A passion for the international development sector.
• Exceptional analytical and writing skills.
• A strategic and creative thinker with proven experience in working on diverse and wide-ranging communication strategies, including all forms of media.

Success Factors:

• A successful candidate will have a demonstrated ability to lead and communicate effectively with team members of varied work styles and cultures, follow procedures, and meet deadlines with flexibility and creativity in planning and problem-solving.
• S/he will have a proven ability to learn quickly, multi-task, prioritize, take initiative, be accountable for results, understand the larger picture while remaining focused on the details, problem-solving, work within a complex and sensitive setting, and follow laws and security protocols.
• The most successful Mercy Corps team members are strongly committed to teamwork and accountability, thrive in evolving and changing environments, and prioritize effective written and verbal communication in all situations.

Diversity, Equity & Inclusion:

• Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges.
• We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
• We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity:

• Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.
• We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all.
• We do not engage in or tolerate discrimination on the basis of race, colour, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics:

• Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity.
• We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members.
• As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to the Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

How to Apply
Interested and qualified candidates should:
Click here to apply

Note

• Applicants should have their CVs and Cover Letters in one document addressing the position requirements.
• Female candidates who are qualified are strongly encouraged to apply.

Application Deadline 18th August, 2023.