Standard Chartered Bank recruitment for Tellers in Lagos, August 27th 2014

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Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer.
At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.

Standard Chartered Bank Nigeria is recruiting to fill the vacant position of:

Job Title: Teller

Job ID: 447404
Job Function: Retail Clients
Location: Lagos

Job Description

• Processing of all daily counter transactions for deposit/withdrawals to savings, current and fixed deposit accounts (involving cash, cheques, passbook maintenance, inter-account transfers) and handling associated customer interactions/inquiries/complaints to a specified standard of quality.
• This may include servicing of Priority Banking customers at separate counters and may also involve a higher level of specified service standards.
• Cross-selling of simple products (eg Fixed Deposits, Cards during non-peak transaction times, and where relevant, identify prospects for cross-selling of other products (from observation of customer transactions) to highlight to sales staff.

General reconciliations and control activities (which can be individually assigned) which may typically include:

• ATM cash loading, statistics, reconciliations
• Central control of branch cash (ie Chief Cashier function)
• Cash pick ups from cash sites
• Occasionally assigned to manage cash sites.
• Ensure you remain alert to the risk of money laundering and assist in the Bank's efforts in combating it by adhering to the key principles in relation to:' identifying your customer, knowing your customer, reporting suspicions, safeguarding records and not disclosing suspicions to customers'.
• Processing of outward clearing cheques
• Posting of standing orders/payroll/card merchant transactions to customer accounts
• Reconciliation of operating accounts for daily control as well as surprise audit proofing
• General filing
• Gathering/preparation of statistics for service quality and productivity indicators.
• Conducting investigations initiated by customer inquiry

How to Apply
Interested candidates should
Click here to apply

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