Stanbic IBTC Bank recruitment for a Relationship Manager in Lagos
Stanbic IBTC Bank is a leading African banking group focused on emerging
markets globally. It has been a mainstay of South Africa's financial
system for 150 years, and now spans 16 countries across
the African
continent.
Standard Bank is a firm believer in technical innovation, to help us
guarantee exceptional client service and leading edge financial
solutions. Our growing global success reflects our commitment to the
latest solutions, the best people, and a uniquely flexible and vibrant
working culture. To help us drive our success into the future, we are
looking for resourceful individuals to join our dedicated team at our
offices.
Stanbic IBTC Bank is recruiting to fill the position below:
Job Title: Relationship Manager
Job ID: 17476
Location: Lagos Island
Job Sector: Financial Services
Region/State/Province/District: Lagos
Job Details
Job Purpose
- Build and maintain strategic relationships with the top tier employers.
- A robust understanding of the various employers and their
relevant industries, with the aim of providing excellent, tailored
services to them.
- Aggressively grow our market share in value (AUM) & numbers (RSA PINs)
- Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records.
- Become their “trusted adviser” on Pension, Retirement & Financial matters.
- Increase mind-share in employers’ locations.
- Continuously encourage and foster new ideas and innovations.
Key Responsibilities/Accountabilities
- Build and maintain strategic relationships with the top tier employers.
- Develop deep rooted relationships with liaison officers, managers & union executives.
- Create/seize opportunities to network relevant contacts with
SIPML Exco/Superiors with the aim of celebrating them & fostering
emotional commitment to SIPML.
- Provide relevant contacts with updates on developments in pension & financial sectors
- Increase mind-share in employers’ locations.
- Hold periodic interactive sessions.
- Regular interactions through physical visits & telecommunication channels.
- Be aware of global/government policies & what the ripple effects could be.
- Actively pursue cost savings: convert physical statements to e-statements, interactive forum bills.
- Identify and initiate leads for SIPML sales team.
- Identify windows of opportunity for additional business for the group – cross-selling.
- Transfer window monitoring.
- Drive comprehensive compliance to PRA2004 & PenCom regulations by all employers on our records.
- Consistent follow up for outstanding/updated documents from AES fund sponsors.
- Ensure regular reminders are sent to the defaulting employers with corresponding records.
- Aggressively grow our market share in value (AUM) & numbers (RSA PINs)
- Increase in number of Voluntary Contributing Pins
- Increase in NSITF refund to SIPML clients on the accelerated mode.
- Consistent monthly remittance of pension obligations by employers.
- Host Pension On Wheels/Rotating Service Desks.
- Invite relevant contacts to Investment Research Educational Series.
- Nominate relevant contacts for SIPML sponsored events.
- Continuously encourage and foster new ideas and innovations.
- Provide quality feedback on current services & possible challenges
- Proffer concrete suggestions on how SIPML can improve from personal creativity/observation.
- A robust understanding of the various employers and their
relevant industries, with the aim of providing excellent, tailored
services to them.
- Profile & categorize accounts as significant/top/volatile/etc. for appropriate relationship approach.
- Seek to know what their business priorities are: expansions/automation.
- Prompt provision of correct contribution schedules to enable upload of pension remittances.
- Deliberate collaboration with Invalid Resolution Unit to convert TCF values to the RSA values.
Others:
- Provide appropriate and timely management reports.
- Effectively communicate and follow through, with client requests to back office /support units
- Maintain an update comprehensive database for employers.
- Reduce SIPML reputation risk by professional comportment & handling of responsibilities.
- Drive/assist back office/support units to deliver on transactions within the stipulated timelines.
Preferred Qualification and Experience
- Minimum of a first Degree.
- A relevant Masters Degree or professional qualifications will be an added advantage.
- Relevant roles include Sales officers, Customer service officer, strategy and planning officer or account officer.
- of 2 years experience (in relevant roles) from FMCG,
Consulting, Private Banking, Pension Fund Administrators, and Corporate
banking.
Knowledge/Technical Skills/Expertise:
- Excellent use of computer operating systems e.g. PowerPoint,
Word, the Internet & MS Excel for analytical and modelling purposes
- Mine opportunities and follow up on leads.
- Good knowledge of PRA 2004.
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline 17th June, 2016.