Stanbic IBTC Bank Career Opportunities in Lagos Island and Mainland

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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across
the African continent.

Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices.

We are recruiting to fill the position below:


Job Title: Graduate Personal Banker
Job ID: 16649
Location: Lagos Mainland
Job Sector: Financial Services
Job Purpose

• Proactively promote a relationship-based offering through operating as a dedicated and primary point of contact for customer in the branch, providing banking solutions which meet the customer’s needs in accordance with each of personal banking segment’s value proposition.

Key Responsibilities/Accountabilities

• Retain customers (Blue, Silver and Gold) as per the criteria outlined in the segment value proposition and reflected by the Country segment strategy.
• Liaise effectively with the sales team to ensure seamless transfer of clients after sale has been concluded to relationship management.
• Pro-actively identify cross-sell opportunities within own portfolio of customers to maximise life cycle opportunities. Be guided by the segment value proposition and sales targets as to what the priority products are both from a bank and customer perspective.
• Conduct a needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer’s needs and priorities.
• Conduct a comprehensive calling/contact management programme for all customers aligned with the cost to serve proposition.
• Pro-actively manage the portfolio to maximise revenue for the Bank (referring to fees, margins and sales), minimise costs and risks, whilst maintaining and entrenching the customer’s relationship with the Bank appropriately.

Preferred Qualification and Experience

• 0-2years banking experience, preferably interfacing with customers.
• Strong relationship management background.
• Experienced in upholding the highest levels of service.
• Experience in completing credit applications successfully

Knowledge/Technical Skills/Expertise

• Deep knowledge and understanding of the different personal and segment value proposition.
• Knowledge of local market environment and financial issues that may impact portfolio.
• Working knowledge of bank systems and operations
• Thorough understanding of credit principles as well as application and maintenance processes.
• Knowledge of the banks organogram and awareness of relevant reporting lines.
• Interpret financial statements; assess sources of income and basic customer affordability calculations (debt to income ratio, loan to value ratio, instalment to income ratio, etc).
• Demonstrate high levels of computer literacy - able to capture/update customer database, successfully complete product/lending applications, ensure credit maintenance, etc.
• Proficient in Microsoft word and excel.
• Time management
• Ability to multi task
• Ability to handle matrix reporting.

Interested and qualified candidates should:
Click here to apply for this Position



Job Title: Business Banker (North-SouthWest-SouthSouth)
Job ID: 16650
Location: Lagos Mainland
Job Sector: Banking
Job Purpose

•  To manage and optimize value from a portfolio of SME customers.

Key Responsibilities/Accountabilities
Promote and sell a range of appropriate products and solutions that meet the financial needs of small and medium business customers.

• Selling includes acquiring and opening new business accounts (walk-in customers and customers pro-actively approached in the local market area)
• Cross-selling additional products & services to existing customers (walk-in customers, during pro-active telephone conversations).
• Identify sales leads for associate company stakeholders e.g. Vehicle and Asset Finance; Electronic Banking; Trade; Global Markets; etc.
• Mine existing customer data to identify expansion and/or additional business opportunities.
• Identify opportunities to migrate top-end customers to Commercial Banking.
• Providing a central (information/ query handling) service point for a portfolio of SME customers. .
• Ensure KYC documentation, regulatory compliance and control is adhered to.

Preferred Qualification and Experience

• A minimum of 2 years' experience in banking (Sales) with a bachelor's degree in any related field

Knowledge/Technical Skills/Expertise:

• Basic Financial Analysis - Ability to interpret income statement, balance sheet, cash flow statement and financial ratios.
• Business acumen - Ability to spot opportunities and optimize revenue generation for the business
• A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.

Interested and qualified candidates should:
Click here to apply for this Position






Job Title: Relationship Manger - Workplace Banking
Job ID: 16700
Location: Lagos Island
Job Sector: Banking
Job Details

• Business & Commercial Banking

Job Purpose

• Optimize business opportunities by working with stake holders on product bundling and partnering with the corporate and commercial team to provide workplace banking solutions to employees of their clients

Key Responsibilities/Accountabilities

• To achieve sales target by providing business strategies, design and implement sales initiatives.
• Develop awareness for workplace banking and increase customer base by leveraging on new and existing relationship.
• Monitor acquisition, growth and relationship management of employers and employees process.
• Create a strong product offering by providing market feedbacks and monitoring trends
• Understand current value proposition, identify gaps and build a strong value proposition taking into consideration, customer needs, market offerings and better competitor’s standards on solutions and delivery.
• Identify/execute training needs by working with the training team
• Work with both CIB and Commercial team to increase company penetration

Preferred Qualification and Experience

• B.Sc in related field. 3 - 5 years experience in Personal/Business banking
• Knowledge/Technical Skills/Expertise
• A thorough knowledge of standardised business banking transactional products and other core products relevant to small business enterprises.
• A good working knowledge and understanding of behavioural credit scoring principles and practices, including an understanding of all SME product programs

Interested and qualified candidates should:
Click here to apply for this Position





Job Title: Senior Human Capital Business Partner - CIB
Job ID: 16615
Location: Lagos Island
Job Sector: Banking
Job Details

• Human Capital: attracting and retaining key talent, providing learning and development initiatives, governance of performance management and reward schemes, centres of excellence to drive and embed Standard Bank values and culture.

Job Purpose

• To develop and implement HC Strategic solutions aligned with business needs and expectations.
• To advise BU Leaders on People related issues and themes.
• To act as a business partner to the business by embedding the group’s HC Strategy and by providing professional HC guidance and support to relevant client groups to add value to the business.
• To ensure the most effective utilization and development of the banks Human resource in line with Group strategies and values in order to maintain high standards of professionalism and service quality.
• Provide thought leadership on Human Capital management to business exco, and to the group’s Management.
• Lead change management, organizational design and other organizational transformation initiatives.

Key Responsibilities/Accountabilities
Key Responsibilites:
Competitive Reasoning

• To develop and implement initiatives in consultation with the BUs that will help Stanbic IBTC become the Employer of Choice and to strengthen Stanbic’s employer Brand.

Management Discipline:

• Develop, review and recommend HC policies and procedures to enable the business to develop its business strategy.
• Review and reengineer HC Consultation activities to improve service delivery to embed and discipline and standards in all HC Processes.
• Report on HC activities to the relevant CIB EXCO and Country EXCO in a timely and accurate manner.
• Develop and promote feedback mechanisms for employees to influence the continuous improvement of HC services and processes.

Customers:

• Embed a customer service culture through HC initiatives and participation in Country initiatives.
• Develop and implement a Consulting Model that will ensure HC initiatives are aligned with Business expectations
• Engage HR Specialist Units and incorporate expertise in the development of BU Specific solutions.

Our people:

• Develop and Implement a thorough workforce plan for the BU that will deliver a sustainable talent pipeline
• Drive participation and engagement in Organizational Learning, Talent Management, Engagement and Leadership initiatives within the BU
• Promote the performance culture, encourage BU leaders and employees to take ownership of individual and team performance
• Advise BU Leadership on appropriate reward strategy to recognize high performance and support achievement of business plans in line with Group guidelines and best practice. Ensure internal equity amongst all staff with fair and consistent policies
• Build and develop a professional HC Business Partners to support the delivery of business strategy/performance
• Champion initiatives to support leadership development and acculturation throughout the group.
• Provide expert advice and coaching to employees where appropriate
• Understand employee opinions and anticipate their needs and concerns

Communities:

• Review and benchmark the internal and external environment to improve HC policies and practices to enhance overall business performance
• Raise the profile of the bank among other peer organizations in the Region through regular networking and building effective relationships with the government and regulatory authorities and maintaining professional best practice

Risk Management:

• Ensure that all staff related policies, procedures and practices comply with local regulatory requirements, reflect best practices and are within Group policies
• Support the establishment of operational risk controls, key risk indicators and risk management procedures relating to HC service delivery, resourcing and day to day management of the HC function

Others:

• To participate fully and support all group activities geared at the development of the business, managing business risks or any strategic goals of the business

Key Performance Measures

• Advise the BU Heads and EXCO on People related issues
• Promote and enforce consistency in HC policy implementation in the BUs
• Builds networks within the Group and industry to share best practices
• Advocate and promote discipline and service orientation among HC team

Problem solving, planning and decision making

• Decisions that are within the purview of the role
• Operational decisions within HC Business Partners
• Proposal generation and review for all policy changes
• Decisions for which sanctions/approvals have to be taken from the higher authority issues that may impact on the entire organization or have a spill-over from the distinct BU will require consideration and approval from Country Head-HC
• A very high degree of judgement ability is a critical requirement in almost every aspect of this job. Examples include; Judgement is primarily required is assessing, evaluating and choosing between different often-conflicting options in relation to human resources strategy, resource management, HR Operations to build internal efficiencies, manpower planning and compensation strategy aligned to drive business performance. Forecasting manpower needs and deciding on appropriate course of action careful evaluation of remuneration policies to ensure equity and recognition of market trends.
• Handling sensitive issues and counselling staff
• Formulation of appropriate HC strategies and policies with full cognizance of future implications and effective alignment of key business drivers.

Important Relationships
Internal:

• Country EXCO
• BU EXCO
• Managers

Preferred Qualification and Experience

• Candidate must possess a minimum of second class lower Degree in any discipline.
• Candidate must have a minimum of 10 - 15 years’ generalist experience in human capital

Knowledge/Technical Skills/Expertise

• A professional or relevant post graduate qualification is essential
• Strong interpersonal skills
• High level of analytical ability
• Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environment
• Knowledge of the banking and financial services industry is a distinct advantage]
• High Customer Focus
• Business Knowledge
• Leading & Managing Change
• HR Strategy- Performance, Employee Relations, Rewards, Talent, Learning, Resourcing, OD etc
• Strong leadership skills.

Interested and qualified candidates should:
Click here to apply for this Position

Application Deadline  2nd May, 2016.

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