SME Product Officer at Wema Bank Plc

Wema Bank Plc - Widely reputed as the longest surviving and most resilient indigenous bank in Nigeria, Wema Bank Plc has over the years, diligently offered a fully-fledged range of value-adding banking and financial advisory services to the Nigerian public.

We are recruiting to fill the position below:

Job Title: SME Product Officer

Location: Lagos
Job type: Full-time
Specialization(s): SME Product Management/Retail Banking

Job Summary

• The Ideal candidate would oversee business development and relationship management within the SME banking business with primary focus on increasing market share

Key Responsibilities / Accountabilities
Key Expectations:

The successful SME Product Officer will fulfill the following duties and responsibilities:

• Oversee business development and relationship management within the SME banking business with primary focus on increasing market share
• Enhance the bank’s visibility in the SME space and attract a top 5 SME Industry Customer experience ranking for Wema bank.
• Provide technical support for small & medium enterprises to develop strategic plans, monitor and evaluate performances.
• Assist the SME team in the bank to develop and implement enterprise promotion programs
• Drive profitability and other financial targets of the group
• Ensure customers’ demands are met through effective product/ service offerings
• Ensure the development and implementation of efficient processes that deliver consistent superior customer experience across channels to SME banking customers
• Ability to manage and ensure healthiness of product portfolio.
• Data analytics and good reporting skills.
• Have the mind-set of a strategic business manager.
• Innovative ability to unlock new viable markets and partnerships while growing product portfolio.
• Collaborate with team member and other stakeholders to return maximal product performance.
• Set up indicators to track the performance and value of products delivered to customers.
• Develop targeted training materials for easy use by small enterprises for their staff training on relevant areas.
• Drive knowledge transfer and management across the banks sales force as it relates to SME banking
• Collaborate with marketing/sales department, prospects, and clients to understand and anticipate their needs and translate them into product requirements.
• Identify SME target market and opportunities for business development.
• Ability to carry out market analysis to create new products.
• Work with the branches / clusters / zones to meet set budget.
• Managing product features and prioritizing them based on changing market realities.

Qualifications and Skills
Below are qualifications and skills required for the role of an SME Product Officer:

• A First Degree in a related field.
• 3+ years of product management experience
• Platform product leadership: collaborate with product and engineering leadership across the Bank to digital services and offerings
• Strong track record of execution
• Customer oriented: Must be customer service driven in delivering value to the bank
• Analytical and data driven in defining product and service solutions.

How to Apply
Interested and qualified candidates should:
Click here to apply

Application Deadline  30th July, 2022.