Shipping & Fulfillment Operations Specialist in an E-commerce Store

Rickamore Consulting - Our client, an E-commerce Store is recruiting to fill the position below:

Job Title: Shipping & Fulfillment Operations Specialist Location: Lagos or Abuja

Responsibilities

Ensure orders that are placed are packaged, shipped and delivered on time and on schedule.
Communicate with vendors across various countries to ensure the right item is being processed and shipped at the right time to the right customer.
Order packaging and supplies from local and international suppliers and source the best deals.
Identify and negotiate with suitable freight forwarders for imports and exports into Nigeria from other African countries.
When missing shipment cases arise, the jobholder would be responsible for following up with local authorities to help resolve a client’s missing package case.
Review and settle accounts with local logistics partners; negotiating better rates.
Cross check vendor inventory levels on the site back end, to prevent stock -outs, or customers purchasing items that are no longer in stock.
Monitor and ensure compliance with production times of bespoke items, and follow up with vendors to ensure the item will be ready at the specified time.

Requirements

Bachelor's degree or higher
1+ years experience skilled in operations and logistics for an e-Commerce marketplaces
Technically literate preferably with wordpress and modern fulfillment tool
2+ Years technical experience in cross-border logistics and supply chain management
3+ years technical experience in shipping and fulfillment services for e-commerce stores or applicable digital business
3+ years experience in a coordination and organizational role

Monthly Salary