Service Sales Manager Job at General Electric

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry. We are recruiting to fill the position below: Job Title: Service Sales Manager Ref Id: 3059382 Location: Lagos Job Function: Sales Business Segment: Healthcare Sustainable Solutions Role Summary

Leads the Service Sales team on a daily basis in a defined territory. Manages strategic relationships
Presents and sells One GE Healthcare Service Contracts at Point of Sale and at Renewal (maximize Capture rate)
Identifies new prospects across all modalities and feeds to appropriate Service/Sales Team members
Delivers objectives in terms of growth revenues for the assigned zone

Essential Responsibilities Key Responsibilities/Essential Functions Include:

Leads and coaches the Service Sales force in his/her zone for customer accounts in a defined territory
Identifies business opportunities to increase share and maximize One GE Healthcare service sales revenues
Follows up on contracts with the Business Operations Teams
Develops customer relationships at all levels from system operators to Board level to promote Service offerings
Provides inputs to Region Service Marketing Manager to increase strategies efficiency.
Responsible for Service Sales campaigns execution
Promotes and sells Service image and tools (Customer Service Center, Academy…)
Responsible for prospecting and sales
Responsible for Revenue for all service segments
Proactively works with Zone Sales Managers and their teams
Participates in and develops customers account strategies with Product Service Sales Specialists, Director of Service and their teams

Quality Specific Goals:

Aware of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
Complete all planned Quality & Compliance training within the defined deadlines
Identify and report any quality or compliance concerns and take immediate corrective action as required
Knowledge and understanding of all Environmental Health Policies (including but not limited to GE Healthcare EHS Policies, GE Healthcare Fleet Rules, etc.) and operate within them to ensure that no company policy or US / Int’l and/or local Law is broken
Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible

Qualifications/Requirements Required Qualifications:

Selling and negotiation skills
Strong customer skills
Effective communication skills and interpersonal skills
A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
Must have valid authorization to work full-time without any restriction in Nigeria
Board level negotiator
Cardiology/Radiology or Healthcare professional
Comprehensive knowledge of Service products and equipment modalities
Service Environment knowledge
Installed base knowledge
Language proficiency in English