Senior Key Account Manager Vacancy in a Mobile Value Added Services Company
ChannelVAS is a developer of Mobile Value Added Services that includes
Virtual Airtime Distribution, Mobile Financial, Mobile Advertising and
Content services for Mobile Operators.
Our technology programs in Athens, Cairo and Delhi deliver concepts and
technologies that are at the forefront of mobile industry trends.
ChannelVAS is a member of the Channel IT Group, an international Telecom
Services & Supplies company and a market leader in Mobile Network
Infrastructure, Airtime Credit Services and Mobile Value Added
Services.
We are recruiting to fill the position below:
Job Title: Senior Key Account Manager to manage a Leading Mobile Operator
Location: Nigeria
Position Overview
- For the Telecom VAS companies we are looking for a talented and
passionate professional to develop an outstanding relationship with a
leading mobile operator, a strategically important large customer.
- Nairtime has deployed its Airtime Credit Services at a leading
mobile operator and the Key Account Manager is expected to lead
commercial aspects of project integration, optimize the service
performance and up-sell new system releases, while ensuring that the
customer’s needs are met by the company.
- The Key Account Manager represents the entire range of Telecom
VAS products and is responsible for cross-selling the ChannelVAS
portfolio into the same account.
Job Responsibilities
- Establish productive and professional long-term relationships with stakeholders at all levels
- Coordinate the involvement of company personnel, including
service, technical support, finance, marketing and management resources,
in order to meet account performance objectives and customer’s
expectations
- Regular reporting on sales activities, opportunities, threats, project progress etc.
- Proactively lead a joint company-strategic account planning
process that develops mutual performance objectives and financial
targets
- Drive solutions-orientated efforts that address the customer situation
- Optimize service performance from a financial point of view
- Assess, clarify and validate customer needs, including roadmaps and tenders, on an on-going basis
- Monitor the market and competitor activities
Accountabilities and Performance Measures:
- Achieve assigned service performance targets from SLA and financial perspectives
- Achieve sales targets for new business (cross-selling opportunities)
- Active member of integration project team and ensure on-time service launches
- Maintain high customer satisfaction ratings
- Arrange meetings between CXO level account personnel and the company’s management
- On-time payment collection
- Complete strategic account plans
Requirements
Essential Qualifications & Experience:
- 5 Years of verifiable experience in Large Account Management
- Proven sales track record of Telecom and/or VAS services/solutions
- Sound understanding of the culture, politics and (regulatory) policies in Nigeria and a good insight into the telecom industry
Desirable Qualifications & Experience
- Knowledge of Telecom Systems
- Bachelor's or Master's Degree
- Experience with financial statements and reconciliation processes
Profile
- Strong interpersonal and relationship building skills
- Modern, consultative sales techniques and results orientated
- Excellent presentation skills
- Pro-active attitude
- Multi-tasking and coordination
- Bi-lingual; English and local languages
- Self-motivated and ability to work independently
- Ability to converse with stakeholders of all levels, from C-level to business operations
- Effective influencing, persuasive and negotiation skills
- Highly analytical, converting trends into actions
Benefits
Attractive salary package and benefits
How to Apply
Interested and qualified candidates should:
Click here to apply online