Marie Stopes International Oganisation Nigeria (MSION) is a
results-orientated non-Governmental organisation that believes that
women and men have the right to choose when they have children. MSION is
part of Marie Stopes International Global Partnership which operates in
43 countries and is
one of the largest non-Governmental provider of
family planning in the world. Working with Government of Nigeria and in
partnership with other organisations, MSION provides family planning and
other reproductive healthcare services to underserved communities. Our
goal is to improve access to family planning and related reproductive
health services enabling individuals to have children by choice not
chance.
Job Title: Sales Operations Officer
Location: Abuja
Reporting to: Sales & Marketing Director
The Sales Operation Officer will be the primary point of contact for
the Social Marketing Sales Team, Marketing, Finance and other
departments in MSION.
Key Responsibilities
· Sales Forecasting:
The sales ops officer will project sales volume and revenue for each
of MSION brands, based on historical sales data and trends, and in
liaison with sales coordinator, in order to aid informed business
decisions and predict short-term and long-term performance.
· Sales invoicing and Payment Capturing:
He/she will take charge of invoicing and accurately keep records on
the description and the quantity of the MSION products sold and to which
customers. This will serve as source of record on sales and income
generation. He will maintain accurate record on payment by customers to
ensure credit limit policy on MSION is enforced.
· Inventory Management:
He will keep accurate records of inventory and flow of goods / stock
from manufacturers (e.g. ACME) to the central warehouse (Abuja) and
regional offices warehouses, and from these facilities to distributors
and other customers. He will advise on re-ordering that will ensure
MSION products have a minimum stock cover of three (3) months. He will
also ensure healthy shelf life for products to prevent loses arising
from expiration.
· Supply chain management / logistics:
He/she will coordinate logistics management to reduce current lead
time to customers. He will plan, implement, and control deliveries in
order to meet customers’ requirements and delivery timelines.
· Other Sales operations Support (office related):
He will undertake other set of activities and processes that will
help SM’s sales operations run effectively, efficiently and in support
of business strategies and objectives. This include effectively liaising
with finance (especially the credit controller), procurement,
operations and HR departments as might be required.
Qualification / Experience (Essential)
· A good university degree.
· 2-3 years’ experience in sales operation management or similar roles in pharmaceuticals or FCMG industry.
· Excellent oral and written communication skills, plus a good working knowledge of Microsoft Office Suite.
Skills/Competencies:
·
Analytical –
the ability to visualize, articulate,
conceptualize or solve both complex and uncomplicated problems by
making decisions that are sensible given the available information that
allows for check points and debriefs daily, and continuously monitors
performance of field force staffs.
·
Sales Administration Management -
Continuously
manage sales administrative functions to ensure quality and timeliness,
manages accurate and timely sales activity and performance reports,
analyse report data to project trends and build forecasts, maintain
accurate and complete client and prospect database.
·
Communication –
Constantly and effectively
communicate with the field force and other stakeholders to promote
positive prospect, client, and work relationships.
·
Results Orientation –
Make fact based decisions
and follow through to completion, analyse and use data to gain insight
and recommend actions, with ability to manage a high level workload and
meet tight deadlines.
·
Collaboration -
Effectively build and maintain
partnerships with clients, prospects and people at all levels across
MSION. Contribute to team and company success. Maintain flexibility and
react to change appropriately. Communicate and share information with
candor that builds trust and enhances relationships.