Sales Officer Job Vacancy at Ashton and Dave Travels and Holiday Limited
Ashton & Dave Travels and Holidays Limited is a professional travel, holiday and Logistics services organization is led by a group of professionals whose aim is to provide clients with services that exceed their expectations. Ashton & Dave travels and holidays limited is incorporated under the "Companies and Allied Matters Act 1990 (RC 713420)" and an IATA accredited travel management company working as a professional and reliable entity.
We seek applications from qualified candidates for the position below:
Job Title: Sales Officer
Location: Abuja
Responsibilities
- Ensuring customer satisfaction in the areas of post ticket customer service, pre and post Travel customer service Schedule and follow through on calls with leads and current sub – agents
- Answer all lead and sub - agent questions accurately
- Prioritize and/or escalate lead and sub - agents questions as needed
- Promote specific products as directed by Management
- Inform leads and sub - agents on current promotions and discounts
- Maintain positive business and customer relationships in the effort to extend customer lifetime value
- Develop strategies for more effective sales, both individually and as part of a team
- Source and work customer referrals (Corporates/Sub-agents/Individuals)
- Track all appointments, sales, complaints, status reports, etc. thoroughly for Management review
- Meet and/or exceed monthly and quarterly sales targets
- Provide daily sales Report
- Provide daily customer feedback form,
- Provide weekly Report
- Prospecting, qualifying, developing and closing sales opportunities within and outside the country (borderless marketing)
- Forecasting and tracking of sales opportunities.
- Achieving sales targets.
- Understanding industry trends, product capabilities and customer requirements
- Establish Executive level, long term customer relationship for future cross - sell and up - sell opportunities/other services required. Eg. Hotels, pick up, travel packages, Local Transport, Visa, insurance, etc.
Qualification
- Proven experience in working with teams
- Must have passion for Travels
- IATA Certification would be an added advantage.
- Minimum of OND in any approved Polytechnic and course.
- B.Sc/BA/HND with either NYSC Certificate of Completion or Exception will be an added advantage.
- Three years of Sales experience in the Travel and Tours industry is critical.
- Experience in Global Distribution System (GDS _ Amadeus/Sabre/Galileo) and Microsoft applications especially, Word, Powerpoint and Excel.
- Experience in Sales and Marketing, and closing deals.
- Outstanding passion for customer service and hospitality
Remuneration
Very attractive and negotiable
How to Apply
Interested and qualified candidates should send their Resume to:
[email protected] using the Job Title as the subject of the mail.
Application Deadline 14th June, 2019.
Note: Please adhere strictly to the Job Description (JD) requirements. CVs without the required Travels/Tours/hospitality experience will be discarded.