Recruitment at Yummie Delite

Yummie Delite provides healthy meals, prepared using high quality ingredients, under hygienic environment and served fast, based on a central theme of Basmati Rice, Noodles, Spaghetti and Swallow. The meals cater for variety of clients and are delivered hot , fresh and faster than other fast food outlets in Nigeria, Our dishes are cooked to order, not assembled to order.

We are recruiting to fill the position below:   Job Title: Business Development Personnel Location: Lagos

Job Brief

• We are looking for a talented Marketing Executive to undertake marketing projects for the benefit of our company.
• You will organize creative campaigns and promotional events that can make a difference for our company’s success according to trends and customer requirements.
• The ideal candidate will be passionate for the “art” of marketing and will have an abundance of ideas for building efficient strategies.
• He/she must bring forth a strong arsenal of techniques and methods to promote our services and public image.

Responsibilities

• Conceive and develop efficient and intuitive marketing strategies
• Organize and oversee advertising/communication campaigns (social media etc.), exhibitions and promotional events
• Initiate and control surveys to assess customer requirements and dedication
• Write copy for diverse marketing distributions (brochures, proposals, website material etc.)
• Monitor progress of campaigns using various metrics and submit reports of performance
• Collaborate with managers in preparing budgets and monitoring expenses

Requirements

• Proven experience as marketing executive or similar role
• Good understanding of market research techniques, data analysis and statistics methods
• Thorough knowledge of strategic planning principles and marketing best practices
• Proficient in MS Office and marketing software (e.g. CRM)
• Familiarity with social media
• Excellent communication and people skills
• Strong organizational and time-management abilities
• Creativity and commercial awareness

 

Location: Lagos

Job Brief

• We are hiring a Customer Service Representative to manage our customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
• To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities

• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders and requests.
• Keeping records of customer interactions, transactions, comments and complaints.
• Communicating and coordinating with colleagues as necessary.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

 

 

How to Apply Interested and qualified candidates should send their CV to: [email protected] using the "Job title" as subject of the email. Application Deadline 6th March, 2020.