Recruitment at Orange for a Senior Account Manager, Data and Mobile Services

Orange is one of the world’s leading telecommunications operators with sales of 41 billion euros in 2018 and 151,000 employees worldwide at 31 December 2018, including 92,000 employees in France. The Group has a total customer base of 264 million customers worldwide at 31 December 2018, including 204 million mobile customers and 20 million fixed broadband customers. We are recruiting to fill the position below   Job Title: Senior Account Manager, Data and Mobile Services Ref : 552641 Location: Lagos Contract: Regular Mission

• Within the new WIN (Wholesale & International Carriers) entity, International Carriers (IC) is the entity providing the international connectivity to the operators and internet players around the world.
• IC is composed of 450 persons, with offices in 13 countries. IC portfolio includes 4 lines of businesses: voice, data, mobile services and security.
• Within IC, Global Carriers Sales (GCS) is in charge of developing business with the customers outside the Orange group (around 1000 customers) and is organized in 5 geographical areas (North America, Asia, Europe, Middle East and Africa).

• I am looking for a senior account manager in charge of Western Africa, and will be based in Lagos, Nigeria. You will report to the sales director of Maghreb and West Africa.
• Your customers will be the MNO, ISP and Content Providers.
• Your role will be to develop the growth relay of International Carriers with a focus on data services, mobile services and security services.
• You will negotiate and agree on commercial contracts and achieve quantitative and qualitative objectives on the client and prospect portfolio.
• You will manage relationships with external entities of GCS: Marketing, OINIS, SCA (billing), Delivery, Sourcing, OBS…
•  You will ensure a clear reporting and a regularly update of our IS system. You will actively participate in our weekly follow-up meeting.
• Data services include IP Transit through our IP/IPx PoPs, bandwidth (Wet, backhaul, IRU, Dark fiber, WDM, Ethernet) through our subsea/ terrestrial infrastructure and CDN services through on CDN PoPs in Africa.
• Mobile services include transport of signaling and data roaming traffic (SS7, LTE, IPX), messaging (SMS P2P/A2P), roaming hub, roaming sponsor…
• Security services include DDOS, Firewall Signalling, Vulnerability assessment…
• You will be responsible for the development, implementation and monitoring of commercial contracts, on line with the global strategy of International Carriers.

• Experience of 5/10 years of selling wholesales services to carriers and content providers preferably in Africa
• Strong knowledge of wholesale services, especially in data, mobile and security.
• Strong sense of diplomacy, development and follow-up of contacts
• Profile needed : prospection / hunting
• Fluent in English (oral and written), French will be a plus

• Within IC, Global Carriers Sales (GCS) is in charge of developing business with the customers outside the Orange group (around 1000 customers) and is organized in 5 geographical areas (North America, Asia, Europe, Middle East and Africa).