Receptionist at TIAS Limited

TIAS Limited - We are an Edu based company in Nigeria.We are a cutting edge techological based instituion reaching out to individuals with the power of innvative learning.

We are recruiting to fill the position below:

Job Title: Receptionist
Location: Abuja (FCT)
Employment Type: Full-time

Job Description
Your role and responsibilities as a ‘Receptionist/ Academic Counsellor’ are as below:

• Warmly greet clients, students, walk them to the proper beauty stations, classrooms and inform assigned beauticians & instructors of their arrival or you do the counseling
• Writing professional emails and response to emails.
• Provide information on Courses Enquiry,Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Schedule meetings and follow up
• Order business cards, brochures and stationery as needed
• Maintain all school forms
• Lead the salon staff team in providing excellent services and maximizing salon profit
• Manage day-to-day operations of the salon including opening and closing procedures, staff behaviour and customer intake procedures
• Communicate circulars and notice to all staff & students
• Attending all the incoming calls and Outgoing calls.
• Maintaining database of the inquiries received (walk-ins)
• Daily follow-up of the inquiries
• Welcome walk-ins, answer questions about services & courses and schedule appointments based on availability
• Inform clients about new services, courses and discounts, via email and text messages
• Follow up on client / prospect students.
• Cross-sell services, courses and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered.
• Maintain a tidy reception area
• Sales and Lead generation
• Handling the Telephonic & walking in candidate who comes for an inquiry.
• Giving career guidance to students enrolled and walk in candidates.
• Perform other clerical receptionist duties such as filing, photocopying, printing
• Schedule staff to ensure adequate coverage for the salon's needs
• Resolve customer complaints and provide solutions to staff disputes
• Account for and report profits and expenses of the salon
• Prepare and maintain sales, inventory and customer reports
• Manage inventory salon products by maintaining records of stock quantities on hand and ordering replacement items
• Giving information about the courses running by the Institute
• Fixing up the meetings.

How to Apply
Interested and qualified candidates should send their Curriculum Vitae to: [email protected] using the job title as the subject of the mail

Application Deadline  5th June, 2021.