Recent Vacancies In A Reputable 3-Star Boutique Hotel

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Legend Hospitality Managers Limited - Our client, a 3-star boutique hotel in Ikotun-Egbeda axis of Lagos with 25 rooms tastefully furnished and all necessary facilities for accommodation services, mini-banquet services, indoor/outdoor catering services and leisure services, is recruiting qualified candidates to fill the position below:     Job Title: Hotel Manager Location: Lagos Job Description

• Oversees the daily operations of the hotel as well as provide strategic direction
• The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

• Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
• Plan activities and allocate responsibilities to achieve the most efficient operating model
• Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
• Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
• Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
• Deal with maintenance issues, shortages in staff or equipment, renovations etc.
• Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
• Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

• A Degree in Business Administration, Hotel/Hospitality Management or relevant field
• Minimum of 4 years experience as Hotel Manager or relevant role
• Fluency in English; knowledge of other languages is a plus
• Understanding of all hotel management best practices and relevant laws and guidelines
• Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
• Excellent customer service skills as well as a business mindset
• Demonstrable aptitude in decision-making and problem-solving
• Reliable with an ability to multi-task and work well under pressure
• Outstanding leadership skills and a great attention to detail
• Applicants should reside around Egbeda, Ikotun, Isolo.

    Job Title: Food & Beverage Supervisor Location: Lagos Job Description

• Responsible for managing all F&B operations and for delivering an excellent guest experience.
• The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance.
• The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer serviceDesign exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concernsLead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Requirements

• Proven food and beverage management experience
• Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
• Ability to spot and resolve problems efficiently
• Mastery in delegating multiple tasks
• Communication and leadership skillsUp to date with food and beverages trends and best practices
• Ability to manage personnel and meet financial targetsGuest-oriented and service-minded
• A graduate degree in Food Service Management or related field.

    Job Title: Accounts/Store Officer Location: Lagos Job Description

• Accounts/Store officer performs a variety of accounting, bookkeeping and financial tasks.

Responsibilities

• Provide accounting and clerical support to the accounting department
• Type accurately, prepare and maintain accounting documents and records
• Prepare bank deposits, general ledger postings and statements
• Reconcile accounts in a timely manner
• Daily enter key data of financial transactions in database
• Provide assistance and support to company personnel
• Research, track and restore accounting or documentation problems and discrepancies
• Inform management and compile reports/summaries on activity areas
• Function in accordance with established standards, procedures and applicable laws
• Constantly update job knowledge

Requirements

• Proven accounting experience, preferably as an Accounts receivable clerkor Accounts payable clerk
• Familiarity with bookkeeping and basic accounting procedures
• Competency in MS Office, databases and accounting software
• Hands-on experience with spreadsheets and financial reports
• Accuracy and attention to detail
• Aptitude for numbers
• Ability to perform filing and record keeping tasks
• Data entry and word processing skills
• Well organized
• A graduate degree in Accounting. Relevant certification is a plus.

    Job Title: Laundry Attendant Location: Lagos Job Descriptions

• Ensures that all laundry services for the hotels guests is done as per the standard policies and is met on time.
• Also responsible for laundry collection from guest rooms, dry-cleaning, washing, drying, pressing and folding of guest's laundry along with other hotel linen.

Responsibilities

• Responsible for picking up and delivery of in house guest laundry.
• Responsible to collect and deliver outside guest laundry / dry cleaning.
• Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
• Count and verify all items collected as per laundry price lists / laundry sheet signed by the guest and note down any discrepancy or damages on the same sheet.
• Operates and maintains washer, dryer, dry cleaning machine etc.
• Reports any technical problems or deficiencies to Laundry manager or maintenance team.

Job Requirements

• Understanding of Laundry machines and chemicals.
• Ability to work under pressure
• Ordinary National Diploma degree
• Basis computer knowledge and working experience with laundry machines.
• Previous experience in a hotel laundry / linen department, with minimum 1 to 2 years of experience in large laundry operations of hotels.

    Job Title: Chef/Cook Location: Lagos Job Description

• A Chef prepares delicious meals for our customers.

Responsibilities

• Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales
• Study each recipe and gather all necessary ingredients
• Cook food in a timely manner
• Delegate tasks to kitchen staffInform wait staff about daily specials
• Ensure appealing plate presentation
• Supervise Cooks and assist as needed
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Ensure compliance with all health and safety regulations within the kitchen area

Requirements

• Proven work experience as a Chef or Cook
• Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers)
• Advanced knowledge of culinary, baking and pastry techniques
• Ability to remain calm and undertake various tasks
• Excellent time management abilities
• Up-to-date knowledge of cooking techniques and recipes
• Familiarity with sanitation regulations
• Culinary School Diploma preferred.
• Applicants should reside around Egbeda, Ikotun, Isolo.

    Job Title: Operations/Duty Supervisor Location: Lagos Job Description

• Operations/ Duty Supervisor highlights short/medium/long-term issues to the General Manger and to help formulate solutions.
• The Operations/ Duty Supervisor is also required to assist in the preparation of the annual budgeting and monthly forecasting processes.

Responsibilities

• Fully responsible for all aspects of all departments.
• Support and work with all Head of Departments in all aspects of running this hotel.
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Conduct regular operations team meeting with all the Supervisors daily / weekly to discuss routine operational matters and sales targets.
• Ensure SOP implementation in all departments and check the same during routine operational checks.
• Randomly inspecting the stores (F & B / Kitchen) to check the stock in hand (quality, par stock levels, expiry etc) with the F & B Manager & Chef.
• Dealing with Suppliers / Vendors for quality products involving Purchase Manager and providing performance assessment of vendors every quarter to HO Purchase.
• Inspecting all departments for SOP implementation.
• Providing timely and constructive feedback to all direct reports as and when required either formally or informally.
• Conduct weekly / Daily meeting with marketing people for enquiry & follow up & conversion to grow up the business.

Requirements

• Excellent revenue management skills with experience of budgets, P&L's and forecasting.
• Highly focused, have excellent communication skills, be motivated and professional in appearance and presentation.
• Graduate Degree or Diploma in Hospitality Management.
• Computer Knowledge.
• Minimum 3 to 4 years work experience in a 3 to 5 Star Hotel as a Deputy Manager, Asst. Operations Manager or Hotel Manager.
• Applicants should reside around Egbeda, Ikotun, Isolo.

    Job Title: Waiter & Waitress Location: Lagos Job Description

• The right Waiter/Waitress uplifts the dining experience for customers. Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Responsibilities

• Greet and escort customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Inform customers about the day’s specials
• Offer menu recommendations upon request
• Up-sell additional products when appropriate
• Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
• Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
• Communicate order details to the Kitchen Staff
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Arrange table settings and maintain a tidy dining area.

Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills

    Job Title: Bar Man/Woman Location: Lagos Job Description

• Good Bartenders will be able to create classic and innovative drinks exceeding customers’ needs and expectations.

Responsibilities

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers’ identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations

Requirements

• Resume and proven working experience as a Bartender
• Excellent knowledge of in mixing, garnishing and serving drinks
• Computer literacy
• Knowledge of a second language is a plus
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean
• Relevant training certificate
• Applicants should reside around Egbeda, Ikotun, Isolo.

    Job Title: Maintenance Technician Location: Lagos Job Description

• Keeps all equipment in good repair with a minimum of downtime by providing day-to-day maintenance of the hotel and completes maintenance work orders from all departments on a timely basis by following hotels standard operating procedures.

Responsibilities

• Respond and attend to guest repair requests
• Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems
• Update the maintenance work order form / Job card and file them
• Ability to interpret readings from meters & gauges and other measuring units
• Ability to read and understand test equipment, measuring devices, and safety manuals
• Preform maintenance activities in the guest room like plunging toilets, unclogging drains, repairing all types of hardware, electrical equipment including lamps, air conditioners / HVAC and AC ducts
• Perform maintenance activities in hotel public areas like plunging toilets, unclogging drains, repairing all types of hardware, plumbing and electrical equipment and cosmetic items
• Maintain maintenance inventory and requisition parts and supplies as needed.

Requirements

• Ability to multi-task in busy environment and adheres to hotel the Standard Operating Procedures
• Graduate Degree or Diploma in Electrical, Civil or Mechanical Engineering
• Minimum 1 to 2 years experience in a similar role with a good understanding of English, both written and oral
• Applicants should reside around Egbeda, Ikotun, Isolo.

    How to Apply Interested and qualified candidates should send their CV's to: [email protected] Use the position you are applying for as the subject of the email.   Application Deadline 5th October, 2018.   Note

• Only shortlisted candidates will be contacted
• Successful candidates should be ready to take up appointment on a short notice.

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