Recent Vacancies in a Leading Web Hosting Company


One of Nigeria's leading Web Hosting company is seeking talented and passionate individuals to fill the position below:

 

 

Job Title: Business Development Manager

Location: Ikeja Lagos,
Employment Type: Full-time

Details

  • Full Business Development of all outsourcing products (Awareness, Sales, Planning and Strategy)
  • Provides leadership training and supervision.
  • Ensures that staff carry out their duties efficiently and effectively.
  • Ensures that departmental sales and other targets are achieved.
  • Develop product proposals and drive sales
  • Ensures that all necessary reporting and feedback is given to Management.
  • Enhance new and existing business opportunities.
  • Manages the resources of the department.
  • Ensures existing customers are retained.
  • Responsible for business branches expansion nationwide
  • Ensures proper costing and analysis of products and sales.
  • Annual budgeting and Execution (resource planning and sales)
  • Managing the janitorial company Mati & May
  • Any other work assigned by the Managing Director

Requirements

  • B. Sc in Marketing or any other related field
  • Masters in Business Administration or Professional Qualification is an added advantage
  • 5years working experience fleet management & Personnel Outsourcing
  • Experience in sales and Marketing
  • Proven track record of sales in the past with evidence

Salary
NGN75,000 - 150,000 / Month.

 

 

Job Title: Sales / Billing Client Support Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • We seek talented and passionate individuals looking to pursue a career in Sales/Billing Support/Customer Service at one of the Nigeria's leading web hosting companies.
  • This is not a typical Sales/Billing support representative role! We want people who can identify customers needs and consistently meet their expectations. If that is you, read on!

The Role

  • As a Sales/Billing Support Representative, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
  • Primarily, you will be troubleshooting sales and payment related issues with our current customers and helping them manage their account information.
  • These customers need your help with issues that they cannot resolve on their own.

What You Will Do

  • You will work directly with customers via telephone and email to troubleshoot quotes, invoices and payments for products in order to facilitate the activation/renewal of new products and/or services.
  • When customers will contact you with their issues, you will utilize your sales & marketing knowledge and provide appropriate solutions to the best of your ability.
  • You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
  • Your goal is to ensure that the customer has a positive experience with their product/service.

Qualifications

  • Candidates should possess a Bachelor's Degree with 1 - 5 years work experience.

What You Bring To The Table:

  • Your ability to woo others with your written and verbal communication skills in the English language
  • Your dexterity in managing multiple tasks and screens efficiently, while maintaining focus and control
  • Your attention to detail to ensure customers have the best experience possible while meeting departmental goals.
  • Your reliability to work assigned shifts and complete work as expected
  • Your experiences in the areas of Sales/Billing support and customer service
  • Your proven ability to learn and understand the many web hosting technologies quickly and accurately (knowledge and experience with marketing tools, computer and online banking procedures is a plus!).
  • Your intrinsic motivation to put in 110%+ to provide an outstanding customer service experience

What We Are Like:

  • The essential functions of the job are to sit, use a keyboard, a mouse, view a dual monitor set up, and communicate with customers over the phone and online for long periods of time.
  • Add on driven co-workers, supportive staff, relaxed dress code, company outings and more! If you feel that your skills are a match for what we are looking for, please reach out.

Salary
N70,000 - N150,000 monthly.

 

 

Job Title: Web Developer / Technical Support Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

  • We are seeking talented and passionate individuals looking to pursue a career in Technical Support / Customer Service at one of the Nigeria's leading web hosting companies.
  • This is not a typical technical support representative role!
  • We want people who can identify customers’ needs and consistently meet their expectations. If that’s you, read on!

The Role

  • As a Technical Support Representative at QServers Network Limited, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
  • Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information.
  • These customers need your help with issues that they cannot resolve on their own.

What you will do:

  • You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services.
  • When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability.
  • You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
  • Your goal is to ensure that the customer has a positive experience with their product/service.

What you bring to the table:

  • Your ability to woo others with your written and verbal communication skills in the English language
  • Your dexterity in managing multiple tasks and screens efficiently, while maintaining focus and control
  • Your attention to detail to ensure customers have the best experience possible while meeting departmental goals
  • Your reliability to work assigned shifts and complete work as expected
  • Your experiences in the areas of technical support and customer service
  • Your proven ability to learn and understand the many web hosting technologies quickly and accurately(knowledge and experience with cPanel, DNS, FTP, WHM is a plus!)
  • Your intrinsic motivation to put in 110%+ to provide an outstanding customer service experience

What we are like:

  • The essential functions of the job are to sit, use a keyboard, a mouse, view a dual monitor set up, and communicate with customers over the phone and online for a certain periods of time.
  • Add on driven co-workers, supportive staff, relaxed dress code, company outings and more! If you feel that your skills are a match for what we are looking for, please reach out. We are an Equal Opportunity Employer.

Candidate Requirements

  • Candidates should possess Bachelor's Degree with 0-1 year work experience
  • Graduate, not more than 30 years
  • Must have completed NYSC

Proficiency:

  • Web development - PHP, Javascript, HTML5, CSS and also should be able to use the following(wordpress, joomla, Opencart)
  • Web development - PHP, Javascript, HTML5, CSS and also should be able to use the following(wordpress, joomla, Opencart)

Salary
N75,000 - N150,000 / Month.

 

 

Job Title: Human Resources Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Details

  • The HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
  • The HR Officer will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
  • Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
  • In charge of all employee matters
  • In charge of admin
  • Responsible for all recruitment, leave, promotions and terminations etc.
  • Identify KPIs and Conduct staff appraisals
  • Develop Company's Human Resources Policies
  • In charge of conflict resolution
  • Maintain all office and employee records
  • Responsible for training of old staff and orientation for new
  • Clocking staff in and out
  • HSE for staff
  • Ensuring compliance to dress code & other company policies
  • Ensures that company complies with all laws as regards pensions and staff PAYE
  • Monitors all employees conduct
  • Provides payroll information by collecting time and attendance records
  • Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
  • Staff induction and Onboarding Process
  • Provide Job description (JD), SOP, SLA, for employees
  • Performance Management
  • Develop and implement policies on a variety of workplace issues
  • Staff exit procedure & Online
  • Prepare salary schedule
  • Appraisal & Feedback
  • Learning and Development
  • Disciplinary Measures
  • Managing Employee Relations
  • Strategic Management
  • Employee and Labour Relations Implement the enlisted above within agreed timelines
  • Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
  • Conduct 3 months review for new staff
  • Coordinate staff trainings
  • Staff rotation when needed
  • Record staff sanctions
  • Act as staff personal chancellor
  • Staff HMO Coordination
  • Pension remittance
  • Tax remittance
  • Escalate and advise management on issues.
  • Conduct Appraisal every 6months
  • Update staff handbook and sanction policies
  • Follow the point deduction system and reward system
  • Update Staff file
  • Conduct Staff exit interview
  • Conduct Staff audit ( identify over staff and under staff)
  • Maintain employee information soft copy on zoho and hard copy in client file
  • Carry out staff address verification
  • Conduct verification on employee's previous employer.
  • Relationship management with regulatory authorities and Vendors
  • Serving as a point person for all new employee questions
  • Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
  • Ensuring background and reference checks are completed
  • Overseeing the completion of compensation and benefits documentation
  • Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
  • Performs other duties as may be assigned by department and / or company management.

Job Requirements

  • Candidates should possess at least a Bachelor's Degree.
  • Minimum of 1 year experience.
  • Ability to work in a fast paced environment
  • Having a Professional certificate (CIPM, HRCI) is an advantage
  • Ability to work with minimal supervision
  • Ability to mutitask

Salary
NGN75,000 - NGN150,000 / Month.

 

 

Job Title: Senior Accountant

Location: Ikeja, Lagos
Employment Type: Full-time

Job Responsibilities

  • Ensure the coordination of the statutory audit, year in year out, and resolve all possible queries
  • Ensure the efficient management of company’s bank accounts
  • Maintain and manage all financial records, logs, spreadsheets, and registers
  • Ensure the company’s banking operations; seeing to it that all funds are appropriately banked ensuring efficiency and returns
  • Provide inputs and advice to company. This could include recommending changes that will maximize revenue and profit
  • Ensure tax regulations are in compliance with established standards
  • Ensure the robust and efficient tax planning and filing with the relevant bodies
  • See to it that the financial position of the company is well calculated daily
  • Check and verify cash transactions; and also investigate and propose possible resolution for any discrepancies
  • Responsible for interest and debt analysis, with provision of relevant information and report
  • Take care of the cash management system of the company and their payment mechanism
  • Responsible for following up on financial proceedings, and ensuring tasks are completed on schedule.

Job Requirements

  • Candidates should possess a Bachelor's Degree with 1-5 years work experience.
  • Proficiency in communicating with the management and staff of the company
  • Ability to assign duties and to management a team effectively
  • Self-motivated individual with effective organizational skills
  • Ability to undertake multiple tasks at the same time without losing focus
  • Must be proactive, with the ability to meet and surpass project deadlines
  • Possess exceptional analytical reasoning skills to think problems thoroughly and generate solutions.

Salary
N75,000 - N150,000 / Month.

 

 

How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.

 

Application Deadline 8th July, 2021.