Recent Vacancies in a Leading Web Hosting Company
One of Nigeria's leading Web Hosting company is seeking talented and passionate individuals to fill the position below:
Job Title: Business Development Manager
Location: Ikeja Lagos,
Employment Type: Full-time
Details
- Full Business Development of all outsourcing products (Awareness, Sales, Planning and Strategy)
- Provides leadership training and supervision.
- Ensures that staff carry out their duties efficiently and effectively.
- Ensures that departmental sales and other targets are achieved.
- Develop product proposals and drive sales
- Ensures that all necessary reporting and feedback is given to Management.
- Enhance new and existing business opportunities.
- Manages the resources of the department.
- Ensures existing customers are retained.
- Responsible for business branches expansion nationwide
- Ensures proper costing and analysis of products and sales.
- Annual budgeting and Execution (resource planning and sales)
- Managing the janitorial company Mati & May
- Any other work assigned by the Managing Director
Requirements
- B. Sc in Marketing or any other related field
- Masters in Business Administration or Professional Qualification is an added advantage
- 5years working experience fleet management & Personnel Outsourcing
- Experience in sales and Marketing
- Proven track record of sales in the past with evidence
Salary
NGN75,000 - 150,000 / Month.
Job Title: Sales / Billing Client Support Representative
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- We seek talented and passionate individuals looking to pursue a career in Sales/Billing Support/Customer Service at one of the Nigeria's leading web hosting companies.
- This is not a typical Sales/Billing support representative role! We want people who can identify customers needs and consistently meet their expectations. If that is you, read on!
The Role
- As a Sales/Billing Support Representative, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
- Primarily, you will be troubleshooting sales and payment related issues with our current customers and helping them manage their account information.
- These customers need your help with issues that they cannot resolve on their own.
What You Will Do
- You will work directly with customers via telephone and email to troubleshoot quotes, invoices and payments for products in order to facilitate the activation/renewal of new products and/or services.
- When customers will contact you with their issues, you will utilize your sales & marketing knowledge and provide appropriate solutions to the best of your ability.
- You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
- Your goal is to ensure that the customer has a positive experience with their product/service.
Qualifications
- Candidates should possess a Bachelor's Degree with 1 - 5 years work experience.
What You Bring To The Table:
- Your ability to woo others with your written and verbal communication skills in the English language
- Your dexterity in managing multiple tasks and screens efficiently, while maintaining focus and control
- Your attention to detail to ensure customers have the best experience possible while meeting departmental goals.
- Your reliability to work assigned shifts and complete work as expected
- Your experiences in the areas of Sales/Billing support and customer service
- Your proven ability to learn and understand the many web hosting technologies quickly and accurately (knowledge and experience with marketing tools, computer and online banking procedures is a plus!).
- Your intrinsic motivation to put in 110%+ to provide an outstanding customer service experience
What We Are Like:
- The essential functions of the job are to sit, use a keyboard, a mouse, view a dual monitor set up, and communicate with customers over the phone and online for long periods of time.
- Add on driven co-workers, supportive staff, relaxed dress code, company outings and more! If you feel that your skills are a match for what we are looking for, please reach out.
Salary
N70,000 - N150,000 monthly.
Job Title: Web Developer / Technical Support Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- We are seeking talented and passionate individuals looking to pursue a career in Technical Support / Customer Service at one of the Nigeria's leading web hosting companies.
- This is not a typical technical support representative role!
- We want people who can identify customers’ needs and consistently meet their expectations. If that’s you, read on!
The Role
- As a Technical Support Representative at QServers Network Limited, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
- Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information.
- These customers need your help with issues that they cannot resolve on their own.
What you will do:
- You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services.
- When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability.
- You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
- Your goal is to ensure that the customer has a positive experience with their product/service.
What you bring to the table:
- Your ability to woo others with your written and verbal communication skills in the English language
- Your dexterity in managing multiple tasks and screens efficiently, while maintaining focus and control
- Your attention to detail to ensure customers have the best experience possible while meeting departmental goals
- Your reliability to work assigned shifts and complete work as expected
- Your experiences in the areas of technical support and customer service
- Your proven ability to learn and understand the many web hosting technologies quickly and accurately(knowledge and experience with cPanel, DNS, FTP, WHM is a plus!)
- Your intrinsic motivation to put in 110%+ to provide an outstanding customer service experience
What we are like:
- The essential functions of the job are to sit, use a keyboard, a mouse, view a dual monitor set up, and communicate with customers over the phone and online for a certain periods of time.
- Add on driven co-workers, supportive staff, relaxed dress code, company outings and more! If you feel that your skills are a match for what we are looking for, please reach out. We are an Equal Opportunity Employer.
Candidate Requirements
- Candidates should possess Bachelor's Degree with 0-1 year work experience
- Graduate, not more than 30 years
- Must have completed NYSC
Proficiency:
- Web development - PHP, Javascript, HTML5, CSS and also should be able to use the following(wordpress, joomla, Opencart)
- Web development - PHP, Javascript, HTML5, CSS and also should be able to use the following(wordpress, joomla, Opencart)
Salary
N75,000 - N150,000 / Month.
Job Title: Human Resources Officer
Location: Ikeja, Lagos
Employment Type: Full-time
Details
- The HR Officer is responsible for providing support in the various human resources functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.
- The HR Officer will be involved in sourcing, recruiting, planning the overall HR strategy and assist in creating and implementing HR policies and procedures.
- Ensure everything in the office runs smoothly on a daily basis, office equipment is maintained, all records are up to date, whilst carrying out several administrative jobs
- In charge of all employee matters
- In charge of admin
- Responsible for all recruitment, leave, promotions and terminations etc.
- Identify KPIs and Conduct staff appraisals
- Develop Company's Human Resources Policies
- In charge of conflict resolution
- Maintain all office and employee records
- Responsible for training of old staff and orientation for new
- Clocking staff in and out
- HSE for staff
- Ensuring compliance to dress code & other company policies
- Ensures that company complies with all laws as regards pensions and staff PAYE
- Monitors all employees conduct
- Provides payroll information by collecting time and attendance records
- Maintains employee confidence and protects operations by keeping human resource information confidential and any other duty which may be assigned.
- Staff induction and Onboarding Process
- Provide Job description (JD), SOP, SLA, for employees
- Performance Management
- Develop and implement policies on a variety of workplace issues
- Staff exit procedure & Online
- Prepare salary schedule
- Appraisal & Feedback
- Learning and Development
- Disciplinary Measures
- Managing Employee Relations
- Strategic Management
- Employee and Labour Relations Implement the enlisted above within agreed timelines
- Ensure regular meeting with employee(s) to attend to complaints and best ways of resolving it for optimum performance.
- Conduct 3 months review for new staff
- Coordinate staff trainings
- Staff rotation when needed
- Record staff sanctions
- Act as staff personal chancellor
- Staff HMO Coordination
- Pension remittance
- Tax remittance
- Escalate and advise management on issues.
- Conduct Appraisal every 6months
- Update staff handbook and sanction policies
- Follow the point deduction system and reward system
- Update Staff file
- Conduct Staff exit interview
- Conduct Staff audit ( identify over staff and under staff)
- Maintain employee information soft copy on zoho and hard copy in client file
- Carry out staff address verification
- Conduct verification on employee's previous employer.
- Relationship management with regulatory authorities and Vendors
- Serving as a point person for all new employee questions
- Maintaining current HR files, records related to grievances, performance reviews, and disciplinary actions
- Ensuring background and reference checks are completed
- Overseeing the completion of compensation and benefits documentation
- Orienting new employees to the organization (setting up a designated log-in, workstations, email addresses etc.
- Performs other duties as may be assigned by department and / or company management.
Job Requirements
- Candidates should possess at least a Bachelor's Degree.
- Minimum of 1 year experience.
- Ability to work in a fast paced environment
- Having a Professional certificate (CIPM, HRCI) is an advantage
- Ability to work with minimal supervision
- Ability to mutitask
Salary
NGN75,000 - NGN150,000 / Month.
Job Title: Senior Accountant
Location: Ikeja, Lagos
Employment Type: Full-time
Job Responsibilities
- Ensure the coordination of the statutory audit, year in year out, and resolve all possible queries
- Ensure the efficient management of company’s bank accounts
- Maintain and manage all financial records, logs, spreadsheets, and registers
- Ensure the company’s banking operations; seeing to it that all funds are appropriately banked ensuring efficiency and returns
- Provide inputs and advice to company. This could include recommending changes that will maximize revenue and profit
- Ensure tax regulations are in compliance with established standards
- Ensure the robust and efficient tax planning and filing with the relevant bodies
- See to it that the financial position of the company is well calculated daily
- Check and verify cash transactions; and also investigate and propose possible resolution for any discrepancies
- Responsible for interest and debt analysis, with provision of relevant information and report
- Take care of the cash management system of the company and their payment mechanism
- Responsible for following up on financial proceedings, and ensuring tasks are completed on schedule.
Job Requirements
- Candidates should possess a Bachelor's Degree with 1-5 years work experience.
- Proficiency in communicating with the management and staff of the company
- Ability to assign duties and to management a team effectively
- Self-motivated individual with effective organizational skills
- Ability to undertake multiple tasks at the same time without losing focus
- Must be proactive, with the ability to meet and surpass project deadlines
- Possess exceptional analytical reasoning skills to think problems thoroughly and generate solutions.
Salary
N75,000 - N150,000 / Month.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the Job Title as the subject of the email.
Application Deadline 8th July, 2021.