Phase3 Telecom recruitment for Graduate Field Operations Engineers, May 14th 2015

Phase3 Telecom is Africa’s leading aerial fibre optic network infrastructure provider, delivering world class connectivity and network solutions to the continent’s largest telecoms networks and IP providers, as well as a growing number of businesses and homes.


Job Title:  FIELD OPERATIONS ENGINEERS

• This role involves direct frontline interface of network operations, carrying out preventive and corrective maintenance of both Phase3’s existing and new network infrastructures.
• The engineer (s) would be responsible for provision of in-depth technical support and interpretation of prompt network alarms, report emerging complex network challenges and initiates action to resolve them.
• The field engineer (s) will also interface with clients and display professionalism in managing contractors for standardized execution of relevant field works.

• Ensure effective management of all active network equipment, analyze equipment’s current card performance and responsible for technical management of the entire pop.
• Resolve emergency network failure with good knowledge in the usage of OTDR for fault troubleshooting especially on aerial fiber transmission path.
• Carryout installations and maintenance of network equipment (e.g. DWDM/SDH).
• Responsible for the supervision of external contractors handling field contract and ensure projects are executed to standards.
• Prepare and transmit detailed daily technical report of maintenance operations and network performance.
• Responsible for new circuit/client’s integration and involve in field rollout and deployments.
• Maintain technical spare management scheme and keep reconciliatory inventory of the POP (Point of Presence).
• Ensure temporary restoration of network in critical situation/difficult terrain. Plan permanent restoration and manage OFC stringing, tensioning and perform splicing. Also, provide quick resolution basics to reduce MTTR.
• Perform routine preventive maintenance (RPM) and corrective maintenance (CM), carryout long-haul route survey on existing aerial optic fiber and other transmission paths.
• Ensure that all aspect of the network operations run smoothly, maintain end-to-end interconnectivity with immediate remote POP’S (Point of Presence) for stable network availability.
• Provide remote support for the NOC operations and other technical request from HQ. As well as information and guidance to colleagues and other team members.
•  Responsible for the efficient operation and performance of all clients aggregated circuits through his/her node and maintain good technical relationship with clients at all times.

• Must have good knowledge in Electrical power(AC/DC conversion)
• Must have peripheral knowledge of Cisco command line interface and IP addressing schemes with DNS understanding.
• Must have experience in O & M and integration of transmission equipment(DWDM/SDH)
• Must have very good knowledge in optical fiber deployment (splicing)
• Must be able to work independently
• Excellent interpersonal skills

• Minimum education qualification is a B.Eng. Electrical Electronics or its equivalent