Oracle Nigeria Vacancy for an EMEA Advanced Customer Services Pre-Sales Solution Manager

⏲ May 16, 2019, 11:40 PM
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Oracle provides the world's most complete, open, and integrated business software and hardware systems, with more than 370,000 customers including 100 of the Fortune 100 representing a variety of sizes and industries in more than 145 countries around the globe. We are recruiting to fill the position below: Job Title: EMEA Advanced Customer Services Pre-Sales Solution Manager Job ref.: 19000M9G Location: Lagos Job: Pre Sales Travel: Yes, 25 % of the Time Job Type: Regular Employee Hire Area of responsibility: Pre-Sales Reports to: MEA Pre-Sales VP/Global Solution Center Regional Manager Oracle Advanced Customer Services – Pre-Sales Solutions

The merger of Oracle Managed Cloud Services and Oracle Advanced Customer Support opens up a Pre-Sales Solution Management opportunity in Lagos
This an exciting time to join a rapidly evolving part of the Oracle Organization, both OMCS and OACS are recognized as global leaders in IT service delivery and supports a growing list of clients seeking to lower their total cost of ownership and to maximize the value they derive from their investment in IT.

Job Description

Pre-Sales Solution Managers play a key role in the attainment of new customers by leading the development of complex solutions that are both operationally and commercially sound
They work closely with customers and Oracle sales and delivery teams
They will drive solutions utilizing a matrixed team of Subject Matter Experts on Applications, Technology, Security, Functional Services and other Solution teams
They have detailed knowledge of OMCS/OACS services, Oracle products and services from other lines of business, third party products and services, contracts and cost modeling
Pre-Sales Solution Managers convince customers of the benefits of the solution and its effectiveness in meeting their requirements
The role requires interaction with senior customer contacts - CIO, CFO, Operations Managers, Consulting and Legal Firms - and internally with Oracle management at all levels.

Responsibilities

Customer facing, liaising directly with customers to determine the customer’s requirements
Builds customer loyalty through achieving a trusted advisor relationship
Work closely with the Sales Representative and the customer to create customer-specific solutions that address the needs of the customer
Manage approval of the complete operational solution through Oracle’s approval process
Manage multiple approval cycles with speed and effectiveness to achieve deal timelines
Prioritize, communicate and mitigate issues and risks with internal stakeholders
Present the solution and value proposition to the customer
Provide smooth and efficient transfer from pre-sales to delivery teams
Use strategic and tactical thought to create cost and risk models that balance the needs of the customer and Orac
Applies consultative selling techniques to advance opportunities
Work with other Lines of Business (LOBs) on individual opportunities and general cross-line-of-business initiatives
Where appropriate work with Oracle Partners, i.e. resellers, SI's, ISV's, technology partners and alliances

Requirements

Leadership
Team player
Strong sales and negotiation skills
Highly organised, self-motivated and able to work with minimal supervision
Ability to deal with and manage highly complex situations and environments
Outstanding written and oral communication skills - English language is essential, multiple languages desirable
Innovative and creative with resourcefulness in solving complex problems
A general understanding of Oracle Applications and implementation methodologies
In-depth knowledge of OACS/OMCS value proposition and services (Preferred)
5-10 years pre-sales solution-oriented experience or Oracle Applications Technical Project Management experience
Strong ability to build relationships
Personal drive, tenacity and energy
Results oriented
Excellent communication and presentation skills with the ability to produce and deliver powerful and persuasive presentations - comfortable presenting to both small and large audiences
Demonstrates professional & technical depth and credibility

Domain Expertise:

Oracle application, middleware and database product – essential
Oracle systems products, including but not limited to Engineered Systems – desirable
IT Project Management – highly desirable
IT Enterprise Architecture – highly desirable
IT Service pricing and contracting (as an external service provider)
Ability to translate customer needs into Oracle MCS/ACS solutions
Oracle services – highly desirable
Technical expertise in one or more Oracle MCS/ACS domains - – highly desirable
IT Service Management – highly desirable

Qualifications

5+ years relevant experience
Honours Degree or equivalent
Excellent industry knowledge
Previous Pre-Sales and/Or Consulting background

Detailed Description and Job Requirements

Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
As a Principal Sales Consultant you will be responsible as the expert for formulating and leading presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced Sales Consultants. Focuses on large or complex sales opportunities that need creative and complex solutions
3 years vendor (sales and marketing) experience. 7 years business experience with relevant computer applications or database/tools. Ability to implement the most advanced product features. Thorough knowledge of system and application design. In depth knowledge of competitors. Demonstrated project management skills
Demonstrated excellent verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Ability to persuade others through presentations, demonstrations, and written communication. Ability to travel as needed
A Bachelor's Degree or equivalent. Advanced Degree highly desirable.
Develops productivity tools and training for other Sales Consultants. Develops and delivers outstanding Oracle presentations and demonstrations. Leads any and all aspects of the technical sales process. Advises internal and external clients on overall architect solutions.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization

How to Apply Interested and qualified candidates should: Click here to apply Note: As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

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