Ongoing recruitment in a Financial Institution for Entry Level Front Desk Tellers
Workforce Management Centre - Our client, a reputable financial institution, is recruiting to fill the position of:
Job Title: Front Desk Teller
Location: Lagos
Role Summary
- Ensure the efficient day-to-day business operations in the
branch by providing cash withdrawal/deposit services to customers within
authorized limits.
Job Responsibilities
- Warmly receive customers’ requests / inquiries in a friendly, professional and courteous manner
- Assist customers and resolve complaints by directing them to appropriate desks or supervisor
- Take service charges as authorized
- Maintain accurate teller register and other records for easy access of information
- Sale of Bank Products
- Ensure error and fraud free transactions
- Monitor and ensure proper use of assigned work tools
- Prepare and submit daily, weekly and monthly reports as required
- Remit Customs Duty payments received and issue receipts
- Issue Managers Cheques as approved by Supervisor
- Process Form M processing as requested by customer and approved by Supervisor
- Receive, count and confirm customers cash deposits
- Pay cash correctly in exchange for properly certified or verified customer withdrawal instruments
- Post all house cheque deposits timely
- Receive and post all confirmed transactions customer account with proper value dating
- Process Western Union Money Transfer payments
- Process and post all Branch’s collections (received on behalf of
utilities, corporation, government, parastatals and other customers)
and post on virtual platforms e.g., VPay, Interswitch, Remitta,
Paydirect
- Handle any other task or activity that may be assigned by the Supervisor
Experience/Qualification
- 0 - 1 year experience
- OND/HND in related fields
- Work experience in other Banks or companies is also a plus
- Not more than 27 years
How to Apply
Interested and qualified candidates should kindly send their CV's to:
[email protected] indicating the position for which you are applying for in the subject line