Ongoing Recruitment For Customer Service Representatives In A Renowned Commercial Bank

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Catilas Resources Limited - Our client, a leading Commercial Bank is recruiting suitably qualified candidates to fill the position below:       Job Title: Customer Service Representative Locations: Edo & Delta Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive, evaluate and process customer's requests promptly and efficiently
• Process opening and closing of customers' accounts as required
• Carry out customer survey and feedback
• Must have a very good knowledge of the bank's products and services
• Cross-sell of bank's products to customers
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
• Must not be more than 25 years of age by your next birthday.
• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment.

Salary Competitive and within industry standard. Interested and qualified candidates should: Click here to apply       Job Title: Customer Service Representative Locations: Abuja and Northern Region Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive, evaluate and process customer's requests promptly and efficiently
• Process opening and closing of customers' accounts as required
• Carry out customer survey and feedback
• Must have a very good knowledge of the bank's products and services
• Cross-sell of bank's products to customers
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
• Must not be more than 25 years of age by your next birthday.
• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment

Benefits Salary - Competitive and within industry standard Interested and qualified candidates should: Click here to apply       Job Title: Customer Service Representative Location: South West (Ogun, Osun, Ondo, Kwara and Ekiti) Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive, evaluate and process customer's requests promptly and efficiently
• Process opening and closing of customers' accounts as required
• Carry out customer survey and feedback
• Must have a very good knowledge of the bank's products and services
• Cross-sell of bank's products to customers
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
• Must not be more than 25 years of age by your next birthday.
• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment

Benefits

• Salary - Competitive and within industry standard.

Interested and qualified candidates should: Click here to apply       Job Title: Customer Service Representative Location: Lagos Job Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive, evaluate and process customer's requests promptly and efficiently
• Process opening and closing of customers' accounts as required
• Carry out customer survey and feedback
• Must have a very good knowledge of the bank's products and services
• Cross-sell of bank's products to customers
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
• Must not be more than 25 years of age by your next birthday.
• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment

Benefits Salary - Competitive and within industry standard Interested and qualified candidates should: Click here to apply       Job Title: Customer Service Representative - South South Locations: Rivers, Cross River, Akwa Ibom & Bayelsa Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive, evaluate and process customer's requests promptly and efficiently
• Process opening and closing of customers' accounts as required
• Carry out customer survey and feedback
• Must have a very good knowledge of the bank's products and services
• Cross-sell of bank's products to customers
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
• Must not be more than 25 years of age by your next birthday.
• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment

Benefits Salary - Competitive and within industry standard. Interested and qualified candidates should: Click here to apply     Job Title: Customer Service Representative Locations: Anambra, Abia, Ebonyi, Imo, Enugu Job Description

• Attend to all customer enquiries promptly
• Resolve customer issues and complaints on service related matters
• Receive, evaluate and process customer's requests promptly and efficiently
• Process opening and closing of customers' accounts as required
• Carry out customer survey and feedback
• Must have a very good knowledge of the bank's products and services
• Cross-sell of bank's products to customers
• Build and maintain long term and profitable relationships with customers
• Deliver efficient and quality customer service consistently.
• Maintain a database for collating useful customer information.
• Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues

Requirements

• OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
• Five (5) O’Level Credit Passes including English and Mathematics at not more than two sittings
• Must not be more than 25 years of age by your next birthday.
• Little or no experience in banking.

Skills and Competencies:

• Excellent customer relationship management
• Good Oral & Written communication
• Sales & Marketing skills
• Excellent inter-personal skills
• Problem solving and conflict resolution
• Must have basic knowledge in Microsoft Word and Excel.
• Organized, detail-oriented and can work in a fast-paced environment

Benefits Salary - Competitive and within industry standard Interested and qualified candidates should: Click here to apply

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