Ongoing recruitment at United Nations World Food Programme, 23rd August 2019
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
We are recruiting to fill the position below:
Job Title: Monitoring Assistant (Complaints & Feedback Mechanism)
Ref ID: 106883
Location: Abuja
Position grade: G5
Organizational Context
- The Monitoring Assistant for the Complaints and Feedback Mechanism (CFM) will support WFP Nigeria in managing feedback from the people WFP serves, including collecting information directly through phone calls to the hotline or indirectly through in-take forms managed at the onsite help desks or through outreach in field locations.
- Furthermore, the incumbent will support remote monitoring efforts and in conveying messages related to nutrition and health through the Social Behavioural Communication Change (SBCC) project. Direct supervision will be the country office head of M&E.
Job Purpose
- To coordinate and perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.
Key Accountabilities (not all-inclusive)
- Collect and summarise feedback from affected populations, communities, and the humanitarian network through overall management of the WFP complaints and feedback mechanism platform;
- Serve as first point of contact for the hotline component of the CFM;
- Resolve routine issues, escalate issues through the approved referral pathways, where appropriate;
- Track issues, follow up on resolutions, and report back to the complainant as appropriate;
- Conduct analysis and prepare reports to support programme reviews and decision-making;
SBCC Messaging:
- Record integrated voice recorder (IVR) flowchart for nutrition and health messages and other sensitization messages as appropriate to WFP;
- Convey nutrition, health, and other WFP-specific messages according to operator scripts;
- Provide caller with approved referral pathways for nutrition counselling and support, as appropriate
Remote Monitoring:
- Conduct calls for remote monitoring based on approved lists and scripts;
- Collect and summarize call details for analysis and reports preparation;
- Perform other related duties as required.
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
- Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People:
- Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
- Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
- Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
- Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance:
- Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
- Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
- Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
- Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership:
- Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
- Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
- Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
Functional capabilities
- Capability Name-Description of the behaviour expected for the proficiency level:
Strategic Management:
- Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.
Performance Management:
- Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.
Qualitative/Quantitative Methodology:
- Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.
Data Analytics and Visualization:
- Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries planned and reached for all programme assistance modalities and activities.
Programme Monitoring and Review:
- Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.
Key Deliverables:
- Weekly CFM updates;
- Monthly CFM reports of uploaded data;
- Monthly updates on SBCC messaging;
- Weekly remote monitoring updates.
Standard Minimum Qualifications
- Education: Completion of secondary school; post-secondary certificate in related functional area;
- Professional experience: Three years post-secondary experience in humanitarian work;
- Technical skills: Experience utilizing computer software, including word processing, spreadsheets, databases; proficiency in Microsoft Excel and Tableau will be an added advantage;
- Language: Excellent spoken and written English; fluency in one local language (Hausa, Kanuri, Shuwa Arabic, etc.);
- General: Knowledge of UN system policies, rules, regulations, and procedures.
Critical Success Factors:
- Experience collecting primary data through one-on-one interviews and discussions;
- Experience with handling sensitive and confidential matters;
- Demonstrated knowledge (through certified courses or professional experience) of basic nutrition practices and theory;
- Analytical capacity, attention to detail, resourcefulness, initiative, maturity of judgment, tact;
- Ability to communicate clearly orally and in writing and relay complex messages to a diverse audience;
- Ability to establish effective working relations with persons of different backgrounds;
- Ability to cope with situations which may create some level of psychological trauma;
- Flexibility in accepting work assignments outside normal desk description.
Remuneration
Interested and qualified candidates should:
Click here to apply
Job Title: Monitoring Assistant, G5
Requisition #: 106866
Location: Damaturu, Yobe
Slot: 5 Openings
Contract type: FT
Position grade: G5
Contract duration: 12 months
Organizational Context
- This job is found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate. The reporting lines may change depending on the size of the office.
- At this level job holders are expected to take responsibility for completion of a range of processes and activities related to monitoring that require some interpretation of standard guidelines/practices. Job holders are able to recommend a course of action to staff at various levels and may allocate tasks to other support staff.
Job Purpose
- To coordinate and perform monitoring activities within a specific coverage area and provide reports to support the effective delivery of assistance packages.
Key Accountabilities (not all-inclusive)
Under the general guidance of the deputy head of area office and the direct supervision of the National M&E Officer, the incumbent will perform the following tasks:
- Monitor distributions of assistance (food, cash-based transfers, non-food items), activity implementation (activity sites, warehouses, retailer performance), and project outcomes at households using digitized, standardized questionnaires and resolving routine issues to ensure that the quantity distributed and the quality of the operation is in line with WFP standard and goals;
- Facilitate discussions with the people WFP serves, project management committees, community leaders, and cooperating partners on distribution arrangements, entitlements, and other relevant issues to support effective communication flow and efficient operations;
- Gather complaints and feedback from the people and communities WFP serves through outreach efforts using the standardized in-take form, escalating issues through the approved referral pathways, where appropriate;
- Prepare field mission reports to document monitoring findings and escalate where appropriate,
- Suggest improvements to field monitoring processes and procedures for efficient implementation of the assistance programmes;
- Review proposals for potential partners, providing feedback related to overall quality and specifically from an M&E perspective;
- Provide direct feedback on cooperating partner performance during monthly partners’ meetings and performance evaluations;
- Provide surge support for operational teams, including but not limited to COMET-LESS reconciliation, SCOPE data entry, etc., if and as required;
- Perform any other duties, as required.
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
- Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People:
- Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
- Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
- Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
- Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance:
- Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
- Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
- Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
- Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership:
- Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
- Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
- Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
Functional Capabilities
- Capability Name: Description of the behaviour expected for the proficiency level
- Strategic Management: Displays basic understanding of WFP’s policies and strategies to perform monitoring and/or evaluation activities and their inter-relationship.
- Performance Management: Applies knowledge of WFP’s performance management system to manage resources and relationships to undertake monitoring actions or deliver straightforward evaluations of operations, programmes, or processes to WFP monitoring and/or evaluation quality standards.
- Qualitative/Quantitative Methodology: Understand and applies an appropriate mix of established methods and data collection tools to monitoring, reviews or straightforward evaluations, in line with WFP’s strategic and operational results frameworks (metrics), WFP guidance and technical standards.
- Data Analytics and Visualization: Collects and summarizes programme data, including information on shipments, distribution site logistics, the status of personas in need, and beneficiaries
- planned and reached for all programme assistance modalities and activities.
- Programme Monitoring and Review: Gathers, organizes, and provides data on programme outputs, processes, and outcomes, including distribution plans and the status, quantity, and quality of food and cash distributed and technical assistance provided.
Key Deliverables:
- Field mission reports;
- Completed questionnaires uploaded to the central server;
- Complaints and feedback in-take forms uploaded to the central server;
Standard Minimum Qualifications
- Education: Completion of secondary school; post-secondary certificate in related functional area;
- Professional experience: Three years post-secondary experience in humanitarian work;
- Technical skills: Experience utilizing computer software, including word processing, spreadsheets, databases; proficiency in Microsoft Excel and Tableau will be an added advantage;
- Language: Excellent spoken and written English; fluency in one local language (Hausa, Kanuri, Shuwa Arabic, etc.);
- General: Knowledge of UN system policies, rules, regulations, and procedures.
Desired Experiences for entry into the Role:
- Experience collecting primary quantitative and qualitative data using digital platforms;
- Experience with handling sensitive and confidential matters;
- Demonstrated knowledge (through certified courses or professional experience) of humanitarian and developmental principles;
- Analytical capacity, attention to detail, resourcefulness, initiative, maturity of judgment, tact;
- Ability to communicate clearly orally, in writing, and when relaying complex messages to a diverse audience;
- Ability to establish effective working relations with persons of different backgrounds;
- Ability to cope with situations which may create some level of psychological trauma;
- Flexibility in accepting work assignments outside normal desk description.
Remuneration
WFP offers an attractive compensation package. For more details please visit International Civil Service Commision website:
http://icsc.un.org (link:
http://www.un.org/Depts/OHRM/salaries_allowances/salaries/nigeria.htm).
Interested and qualified candidates should:
Click here to apply
Job Title: Programme Associate (M&E) G6
Requisition #: 106902
Location: Maiduguri, Borno
Contract type: FT
Position grade: G6
Contract duration: 12 months
Organizational Context
- These jobs are found in Regional Bureaux (RBs), Country Offices (COs), Area/Field Offices (AOs/FOs). Job holders typically report to a Programme Policy Officer or Head of Field Office.
- At this level, job holders are expected to demonstrate responsibility and initiative to respond independently to various queries with only general guidance.
- There is a requirement to use judgment in dealing with unforeseen operational problems on a daily basis. Job holders are expected to manage resources and coach and coordinate support staff.
Job Purpose
- To provide effective specialized support and technical analyses to policy and programme activities that effectively meet food assistance needs.
Key Accountabilities (not all-inclusive)
Under the general guidance of the deputy head of area office and the direct supervision of the National M&E Officer, the incumbent will perform the following tasks:
- Contribute to the implementation and strengthening of WFP Nigeria’s M&E system for all activities under the Country Strategic Plan and in line with the Corporate Results Framework;
- Participate in the updating, mainstreaming, and digital programming of a standardized monitoring toolkit based on collaborative feedback from technical focal points and field monitors;
- Perform regular quality control checks on all uploaded monitoring data, with a focus on specific indicators
- Manage the preparation, cleaning, and initial analysis of data sets generated from all monitoring;
- Using the standard information graphic templates for monthly monitoring reports, incorporate data from a variety of quantitative and qualitative sources and for a variety of audiences;
- Produce actionable monthly monitoring reports;
- Support the provision of M&E inputs to proposals, draft field level agreements, and partners’ performance evaluations;
- Develop and maintain a shared knowledge base platform for M&E tools, guidance, and reports;
- Ensure compliance with WFP corporate policies, procedures, and criteria;
- Perform any other duties, as required.
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
- Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
- Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
- Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.
People:
- Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
- Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
- Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
- Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.
Performance:
- Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
- Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
- Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
- Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.
Partnership:
- Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
- Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
- Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.
Functional Capabilities
- Capability Name: Description of the behaviour expected for the proficiency level
- Programme Lifecycle & Food Assistance: Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
- Transfer Modalities (Food, Cash, Vouchers): Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.
- Broad Knowledge of Specialized Areas: Understands basic technical concepts and data and their relevance to food assistance programmes.
- Emergency Programming: Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
- Strategic Policy Engagement w/Government: Understands and applies basic principles of engagement with government counterparts at the national or local level.
Key Deliverables:
- Each data collection tool (revised or new) is digitally programmed for use in personal electronic devices within one week of off-line finalization;
- Monthly quality reports of uploaded data;
- Monthly monitoring bulletin in an agreed upon format;
- Proposals, FLAs, performance evaluations have relative M&E considerations;
- Updated and well-organized shared space for all M&E documents.
Standard Minimum Qualifications
- Education: Completion of Secondary School; post-secondary certificate in related functional area;
- Professional experience: Three years post-secondary experience in development/food assistance;
- Technical skills: Training and/or experience utilizing computer software, including word processing, spreadsheets, databases; proficiency in SPSS and Tableau will be an added advantage;
- Language: Excellent spoken and written English; ability to communicate in one local language;
- General: Knowledge of UN system policies, rules, regulations, and procedures.
Desired Experiences for entry into the Role:
- Experience collecting primary data, conducting quantitative and qualitative analyses, and reporting findings to management team, partners, and other stakeholders;
- Experience with WFP monitoring systems and standards;
- Analytical capacity, attention to detail, resourcefulness, initiative, maturity of judgment, tact;
- Ability to communicate clearly both orally and in writing;
- Ability to establish effective working relations with persons of different backgrounds;
- Ability to cope with situations which may threaten health or safety;
- Flexibility in accepting work assignments outside normal desk description.
Remuneration
WFP offers an attractive compensation package. For more details please visit International Civil Service Commision website:
http://icsc.un.org (link:
http://www.un.org/Depts/OHRM/salaries_allowances/salaries/nigeria.htm).
Interested and qualified candidates should:
Click here to apply
Job Title: Programme Associate (M&E/COMET)
Ref ID: 106889
Location: Abuja
Contract type: Full Time
Position grade: G6
Contract duration: 12 months
Organizational Context
- These jobs are found in Regional Bureaux (RBs), Country Offices (COs), Area/Field Offices (AOs/FOs). Job holders typically report to a Programme Policy Officer or Head of Field Office.
- At this level, job holders are expected to demonstrate responsibility and initiative to respond independently to various queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen operational problems on a daily basis. Job holders are expected to manage resources and coach and coordinate support staff.
Job Purpose
- To provide effective specialized support and technical analyses to policy and programme activities that effectively meet food assistance needs.
Key Accountabilities (not all-inclusive)
Under the general guidance of the head of M&E and the direct supervision of the National M&E Officer, the incumbent will perform the following tasks:
- Contribute to the implementation and strengthening of WFP Nigeria’s M&E system for all activities under the Country Strategic Plan and in line with the Corporate Results Framework;
- Provide overall guidance and technical support to all COMET users in Nigeria, including travel when necessary;
- Perform regular quality control checks on all uploaded data within implementation module;
- Act as a point of contact for resolution of operational queries and problems within COMET;
- Develop and maintain dashboards for reporting distribution achievements, COMET data entry status, and COMET-LESS reconciliation status;
- Serve as secretariat and coordinator for the COMET-LESS reconciliation committee;
- Manage data entry for COMET design module elements under the country office responsibility;
- Coordinate and support facilitation of COMET trainings, workshops, and one-on-one learning;
- Participate in the updating and mainstreaming of the standard operating procedures for planning and reporting through COMET, based on collaborative feedback from COMET users, as required;
- Support and provide back-up to the M&E/COMET focal points in area and sub-office;
- Support the provision of M&E inputs to proposals and reports as relates to output figures;
- Support the National M&E Officer in managing remote monitoring efforts;
- Perform any other duties, as required.
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
- Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
- Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
- Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.
People:
- Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
- Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
- Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
- Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.
Performance:
- Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
- Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
- Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
- Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.
Partnership:
- Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
- Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
- Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.
Functional Capabilities
Capability Name - Description of the behaviour expected for the proficiency level:
Programme Lifecycle & Food Assistance:
- Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Transfer Modalities (Food, Cash, Vouchers):
- Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.
Broad Knowledge of Specialized Areas:
- Understands basic technical concepts and data and their relevance to food assistance programmes.
Emergency Programming:
- Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
Strategic Policy Engagement w/Government:
- Understands and applies basic principles of engagement with government counterparts at the national or local level.
Key Deliverables:
- Weekly status reports on COMET reconciliation and data entry;
- Monthly dashboard for planning and reporting in COMET;
- Monthly note for the record from reconciliation committee meetings;
Standard Minimum Qualifications
- Education: Completion of secondary school; post-secondary certificate in related functional area;
- Professional experience: Three years post-secondary experience in development/food assistance;
- Technical skills: Training and/or experience utilizing computer software, including word processing, spreadsheets, databases; proficiency in Tableau will be an added advantage;
- Language: Excellent spoken and written English; ability to communicate in one local language;
- General: Knowledge of UN system policies, rules, regulations, and procedures.
Desired experiences for entry into the role:
- Experience with WFP systems and standards;
- Analytical capacity, attention to detail, resourcefulness, initiative, maturity of judgment, tact;
- Ability to communicate clearly both orally and in writing;
- Ability to establish effective working relations with persons of different backgrounds;
- Ability to cope with situations which may threaten health or safety;
- Flexibility in accepting work assignments outside normal desk description.
Remuneration
WFP offers an attractive compensation package. For more details please visit International Civil Service Commision website:
http://icsc.un.org (link:
http://www.un.org/Depts/OHRM/salaries_allowances/salaries/nigeria.htm).
Interested and qualified candidates should:
Click here to apply
Job Title: Programme Policy Officer (Monitoring) - NOA
Ref ID: 106905
Location: Damaturu, Yobe
Contract type: Full Time
Position grade: NOA
Contract duration: 12 months
Organizational Context
- Under the direct supervision of the sub-office head of programme and the technical guidance of the head of monitoring and evaluation in the country office, the incumbent will oversee the day-to-day management of the sub-office monitoring team.
- As such, through collaboration with the relevant internal and external counterparts, the incumbent will perform the below activities.
Job Purpose
- To provide support to policy and programme activities that effectively meet food assistance needs.
Key Accountabilities (not all-inclusive)
- Oversee the regular performance monitoring of WFP activities at the area office level, including the coordination of monthly process monitoring and biannual outcome monitoring in order to provide the most relevant and strategic information toward achieving expected results (as set out in the Country Strategic Plan (CSP) and other global and regional plans), while being compliant with WFP monitoring requirements.
- Budget for M&E costs and advocate for appropriate financial and human resourcing.
- Contribute and support evidence-based decision-making on programme design and implementation, notably through making monitoring findings accessible, developing innovative, user-friendly and informative products.
- Support WFP management in addressing recommendations from monitoring to ensure follow-up actions are taken as required.
- Build M&E capacity of WFP staff and partners through delivery of training and information sharing. Manage junior staff members and guide as required to enable high performance.
- Take responsibility for integrating protection, accountability to affected populations, gender, and diversity perspectives in all areas of work, to ensure equal participation of women and men, boys and girls, and people living extreme vulnerabilities or disabilities.
- Ensure that CO monitoring systems and tools are in place and compliant with corporate standards, including the minimum monitoring requirements (MMR), standard operational procedures (SOP) and establishment of baselines and targets in alignment with the corporate results framework (CRF).
- Produce regular infographic and narrative monitoring reports, including running data analysis, with status of results and implementation progress.
- Facilitate/contribute to mid-term and thematic reviews, and coordinate sub-office aspects of evaluations and decentralized evaluations.
- Other duties as required.
4ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
- Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
- Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
- Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.
People:
- Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
- Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
- Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
- Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.
Performance:
- Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
- Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
- Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
- Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Partnership:
- Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
- Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
- Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
- Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
Functional Capabilities
Capability Name-Description of the behaviour expected for the proficiency level:
Programme Lifecycle & Food Assistance:
- Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
Transfer Modalities (Food, Cash, Voucher):
- Demonstrates ability to analyse and consolidate quantitative and qualitative information from different sources (e.g., market studies) to inform transfer modality selection and programme development.
Broad Knowledge of Specialized areas (i.e. Nutrition, VAM, etc.) :
- Demonstrates the ability to interpret basic data in the context of WFP specialised fields to contribute to technical programme design, implementation and monitoring.
Emergency Programming:
- Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
Strategic Policy Engagement w/ Government:
- Develops thorough recommendations using multiple inputs (e.g., government counsel, research, own experience) to strengthen national or subnational entities and government owned food and nutrition security programmes.
Standard Minimum Qualifications
- Experience: Minimum of one year of relevant professional work experience including in international development or humanitarian work and strong experience developing and using a variety of quantitative and qualitative analytical tools and methods.
- Education: Advanced university degree in one of the following fields: Social Sciences, Statistics, Development Economics, Performance Management, Monitoring And Evaluation or other related fields, or first university degree with additional years of relevant work experience and/or training/courses.
- Language: Fluency (level C) in English language. Fluency in a local language (preferred Hausa, Kanuri, Shuwa Arabic).
- Skills: Strong data analysis and infographics (e.g., SPSS, STATA, Tableau, Excel); questionnaire programming (xls); report writing and dashboard creation.
Other Specific Job Requirements:
- This section is optional to describe additional responsibilities & knowledge required for the specific job.
- Desired experiences for entry into the role
- Has gained experience in implementing technical programs (i.e. nutrition, etc.).
- Has implemented programmes and provided input into designing operations.
- Has provided input into policy discussions and decisions.
Interested and qualified candidates should:
Click here to apply
Job Title: Programme Associate (M&E/COMET) G6
Requisition #: 106902
Location: Maiduguri, Borno
Contract type: FT
Position grade: G6
Contract duration: 12 months
Organizational Context
- This job is found in Regional Bureaux (RBs), Country Offices (COs), Area/Field Offices (AOs/FOs). Job holders typically report to a Programme Policy Officer or Head of Field Office.
- At this level, job holders are expected to demonstrate responsibility and initiative to respond independently to various queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen operational problems on a daily basis. Job holders are expected to manage resources and coach and coordinate support staff.
Job Purpose
- To provide effective specialized support and technical analyses to policy and programme activities that effectively meet food assistance needs.
Key Accountabilities (not all-inclusive)
- Under the general guidance of the head of M&E and the direct supervision of the National M&E Officer, the incumbent will perform the following tasks:
- Contribute to the implementation and strengthening of WFP Nigeria’s M&E system for all activities under the Country Strategic Plan and in line with the Corporate Results Framework;
- Provide overall guidance and technical support to all COMET users in Nigeria, including travel when necessary;
- Perform regular quality control checks on all uploaded data within implementation module;
- Act as a point of contact for resolution of operational queries and problems within COMET;
- Develop and maintain dashboards for reporting distribution achievements, COMET data entry status, and COMET-LESS reconciliation status;
- Serve as secretariat and coordinator for the COMET-LESS reconciliation committee;
- Manage data entry for COMET design module elements under the country office responsibility;
- Coordinate and support facilitation of COMET trainings, workshops, and one-on-one learning;
- Participate in the updating and mainstreaming of the standard operating procedures for planning and reporting through COMET, based on collaborative feedback from COMET users, as required;
- Support and provide back-up to the M&E/COMET focal points in area and sub-office;
- Support the provision of M&E inputs to proposals and reports as relates to output figures;
- Support the National M&E Officer in managing remote monitoring efforts;
- Perform any other duties, as required.
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Coaches team in the most effective ways to communicate WFP’s Strategic Objectives to WFP team and partners in the field.
- Be a force for positive change: Implements new methods or tools to improve team’s work processes and productivity.
- Make the mission inspiring to our team: Maps team’s activities and tasks to specific successes in beneficiary communities to showcase positive impact.
- Make our mission visible in everyday actions: Explains to teammates how each unit contributes to the overall WFP mission.
People:
- Look for ways to strengthen people's skills: Identifies skill development opportunities such as training modules or on-the-job experiences for self, colleagues and direct reports.
- Create an inclusive culture: Facilitates team building activities to build rapport in own unit.
- Be a coach & provide constructive feedback: Facilitates the pairing of junior colleagues with coaches within own team.
- Create an “I will”/”We will” spirit: Proactively anticipates potential challenges and develops mitigation plans to ensure that team meets goals and targets.
Performance:
- Encourage innovation & creative solutions: Identifies opportunities to be creative in own work and to help team be more innovative and accurate in their respective tasks and areas of work.
- Focus on getting results: Monitors team’s deliverables and provides feedback to ensure outcomes are delivered consistently and accurately.
- Make commitments and make good on commitments: Provides accurate guidance to team on expected responsibilities and tasks, whilst also upholding own commitment to the team.
- Be Decisive: Sets an example and provides guidance to junior team members on when to escalate issues when faced with challenging issues in the workplace or in the field.
Partnership:
- Connect and share across WFP units: Facilitates partnerships with other WFP units to accomplish missions in the field.
- Build strong external partnerships: Sets an example and provides guidance to team on how to build relationships with external partners.
- Be politically agile & adaptable: Articulates to colleagues or direct reports the value of contributing to other WFP teams and agency partnerships in fulfilling WFP’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Organizes, monitors, and prioritizes own and team’s efforts to ensure that they will fulfil the needs of internal and external partners.
Functional Capabilities
- Capability Name: Description of the behaviour expected for the proficiency level
- Programme Lifecycle & Food Assistance: Demonstrates ability to identify key variables and contextual factors that affect food assistance problems and programmes throughout the lifecycle to inform quality programme design or re-design.
- Transfer Modalities (Food, Cash, Vouchers): Demonstrates ability to implement, under guidance, food assistance programmes deploying the full range of transfer modalities with an understanding of basic principles guiding modality selection and implementation.
- Broad Knowledge of Specialized Areas: Understands basic technical concepts and data and their relevance to food assistance programmes.
- Emergency Programming: Displays capacity to provide inputs into the development, implementation and realignment of high quality emergency programmes.
- Strategic Policy Engagement w/Government: Understands and applies basic principles of engagement with government counterparts at the national or local level.
Key Deliverables:
- Weekly status reports on COMET reconciliation and data entry;
- Monthly dashboard for planning and reporting in COMET;
- Monthly note for the record from reconciliation committee meetings;
Standard Minimum Qualifications
- Education: Completion of secondary school; post-secondary certificate in related functional area;
- Professional experience: Three years post-secondary experience in development/food assistance;
- Technical skills: Training and/or experience utilizing computer software, including word processing, spreadsheets, databases; proficiency in Tableau will be an added advantage;
- Language: Excellent spoken and written English; ability to communicate in one local language;
- General: Knowledge of UN system policies, rules, regulations, and procedures.
Desired Experiences for entry into the Role:
- Experience with WFP systems and standards;
- Analytical capacity, attention to detail, resourcefulness, initiative, maturity of judgment, tact;
- Ability to communicate clearly both orally and in writing;
- Ability to establish effective working relations with persons of different backgrounds;
- Ability to cope with situations which may threaten health or safety;
- Flexibility in accepting work assignments outside normal desk description.
Remuneration
WFP offers an attractive compensation package. For more details please visit International Civil Service Commision website:
http://icsc.un.org (link:
http://www.un.org/Depts/OHRM/salaries_allowances/salaries/nigeria.htm).
Interested and qualified candidates should:
Click here to apply
Job Title: Monitoring & Evaluation Officer, NOB
Requisition #: 106904
Location: Maiduguri, Borno
Contract type:FT
Position grade: NOB
Contract duration:12 months
Organizational Context
- This job is found primarily in Country and Field Offices and report to the Deputy Country Director, Head of Programme or the designate, and operate under technical guidance from the Head of Monitoring & Evaluation.
- Job holders are likely to be part of a team where senior support is readily available and may supervise a small number of junior staff to ensure that activities and project objectives are achieved in full.
Job Purpose
- Support monitoring and evaluation activities within a country of field office, ensuring that WFP programmes generate quality evidence on the outcomes and effects of WFP’s food assistance activities on the lives of beneficiaries with which to inform operational decision making and strategic reorientation.
Key Accountabilities (not all-inclusive)
- Oversee the regular performance monitoring of WFP activities at the area office level, including the coordination of monthly process monitoring and biannual outcome monitoring in order to provide the most relevant and strategic information toward achieving expected results (as set out in the Country Strategic Plan (CSP) and other global and regional plans), while being compliant with WFP monitoring requirements.
- Budget for M&E costs and advocate for appropriate financial and human resourcing.
- Contribute and support evidence-based decision-making on programme design and implementation, notably through making monitoring findings accessible, developing innovative, user-friendly and informative products.
- Support WFP management in addressing recommendations from monitoring to ensure follow-up actions are taken as required.
- Build M&E capacity of WFP staff and partners through delivery of training and information sharing. Manage junior staff members and guide as required to enable high performance.
- Take responsibility for integrating protection, accountability to affected populations, gender, and diversity perspectives in all areas of work, to ensure equal participation of women and men, boys and girls, and people living extreme vulnerabilities or disabilities.
- Ensure that CO monitoring systems and tools are in place and compliant with corporate standards, including the minimum monitoring requirements (MMR), standard operational procedures (SOP) and establishment of baselines and targets in alignment with the corporate results framework (CRF).
- Ensure all monitoring tools are appropriately digitized for electronic data collection through conducting the programming and overseeing quality checks.
- Produce regular infographic and narrative monitoring reports, including running data analysis, with status of results and implementation progress.
- Facilitate/contribute to mid-term and thematic reviews, and coordinate area office aspects of evaluations and decentralized evaluations.
- Other duties as required.
4Ps Core Organisational Capabilities
Purpose:
- Understand and communicate the Strategic Objectives: Understands WFP’s Strategic Objectives and the link to own work objectives.
- Be a force for positive change: Flexibly adapts individual contributions to accommodate changes in direction from supervisors and internal/external changes (such as evolving needs of beneficiaries, new requirements of partners).
- Make the mission inspiring to our team: Recognizes and shares with team members the ways in which individual contributions relate to WFP’s mission.
- Make our mission visible in everyday actions: Sets own goals in alignment with WFP’s overall operations, and is able to communicate this link to others.
People:
- Look for ways to strengthen people's skills: Assesses own strengths and weaknesses to increase self-awareness, and includes these in conversations on own developmental needs.
- Create an inclusive culture: Participates in open dialogue, and values the diverse opinion of others, regardless of background, culture, experience, or country assignment.
- Be a coach & provide constructive feedback: Proactively seeks feedback and coaching to build confidence, and develop and improve individual skills.
- Create an “I will”/”We will” spirit: Participates in accomplishing team activities and goals in the face of challenging circumstances.
Performance:
- Encourage innovation & creative solutions: Shows willingness to explore and experiment with new ideas and approaches in own work.
- Focus on getting results: Consistently delivers results within individual scope of work on time, on budget and without errors.
- Make commitments and make good on commitments: Commits to upholding individual accountabilities and responsibilities in the face of ever-changing country or functional priorities.
- Be Decisive: Makes rational decisions about individual activities when faced with uncertain circumstances, including in times of ambiguity regarding information or manager direction.
Partnership:
- Connect and share across WFP units: Seeks to understand and adapt to internal or cross-unit teams’ priorities and preferred working styles.
- Build strong external partnerships: Demonstrates ability to understand and appropriately respond to and/or escalate needs of external partners.
- Be politically agile & adaptable: Portrays an informed and professional demeanor toward internal and external partners and stakeholders.
- Be clear about the value WFP brings to partnerships: Provides operational support on analyses and assessments that quantifies and demonstrates WFP’s unique value as a partner.
Functional Capabilities
- Capability Name: Description of the behaviour expected for the proficiency level
- Strategic Management: Utilizes up-to-date understanding of humanitarian and development actions in different contexts and knowledge of global geo-political issues, monitoring requirements and/or the evaluation mandate to enhance existing approaches, systems and processes to monitoring and/or evaluation that suit WFP’s strategic and operational needs.
- Performance Management: Demonstrates thorough understanding of WFP’s performance management system and ability to manage resources and relationships to lead monitoring actions or deliver complex evaluations (including joint & interagency) of a variety of WFP programmes, processes or policies to WFP monitoring and/or evaluation quality standards.
- Qualitative/Quantitative Methodology: Applies in-depth understanding of developing practice in analytical approaches, methods and tools for an appropriate mix to deliver quality monitoring results or complex evaluations on diverse topics relevant to WFP’s strategic and operational results frameworks.
- Technical Communication: Able to tailor and synthesize evaluation evidence and engage diverse internal and external stakeholders proactively in appropriate ways to maximize learning and use of evaluation concepts and evidence for improving WFP programme performance.
- Programme Monitoring and Review: Applies programme lifecycle knowledge to the development of monitoring systems and applies corporate guidance to draft ToR, co-lead Programme Review implementation, and draft initial findings and recommendations on the effectiveness of food assistance activities.
Standard Minimum Qualifications
- Experience: Minimum of three years of relevant professional work experience including in international development or humanitarian work.
- Minimum of one year of experience in monitoring, including strong experience developing and using a variety of quantitative and qualitative analytical tools and methods.
- Education: Advanced university Degree in one of the following fields: Social Sciences, Statistics, Development Economics, Performance Management, Monitoring and Evaluation or other related fields, or first university degree with additional years of relevant work experience and/or training/courses.
- Language: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese. Fluency in a local language (preferred Hausa, Kanuri, Shuwa Arabic).
- Skills: Strong data analysis and infographics (e.g., SPSS, STATA, Tableau, Excel); questionnaire programming (xls); report writing and dashboard creation.
Other Specific Job Requirements:
- This section is optional to describe additional responsibilities & knowledge required for the specific job.
Desired Experiences for entry into the Role:
- Cultivated sustainable relationships with local NGOs, government authorities, and other implementation partners.
- Has research experience using variety of analytical tools and methods for causality analysis, forecasting, and other data modeling needs.
- Performed monitoring, evaluations and assessments at multiple field locations.
Remuneration
WFP offers an attractive compensation package. For more details please visit International Civil Service Commision website:
http://icsc.un.org (link:
http://www.un.org/Depts/OHRM/salaries_allowances/salaries/nigeria.htm).
Interested and qualified candidates should:
Click here to apply
Terms and Conditions
- Qualified female candidates are encouraged to apply.
- Only Nigerian nationals or holders of valid residence and work permits are eligible to apply for this position
- Applications are to be submitted and recieved online and in English language only.
- Only shortlisted candidates will be contacted. Canvassing is strictly prohibited. Canvassing of any sort will lead to automatic disqualification of the concerned applicant.
- Selected candidate will be employed on a fixed-term contract with a probationary period of one year
Application Deadline 5th September, 2019