Ongoing Recruitment at Stanbic IBTC Bank, 30th March 2017

⏲ Mar 2, 2017, 11:22 AM
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Stanbic IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Standard Bank is a firm believer in technical innovation, to help us guarantee exceptional client service and leading edge financial solutions. Our growing global success reflects our commitment to the latest solutions, the best people, and a uniquely flexible and vibrant working culture. To help us drive our success into the future, we are looking for resourceful individuals to join our dedicated team at our offices. Stanbic IBTC Bank is recruiting to fill the job positions below: Job Title: Relationship Manager - SIPML (North- East & North - West ) Job ID: 22378 Location: Kaduna, Job Sector: Financial Services Job Details

Wealth and Investment (North East & North West Regions)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a first degree in General Social Science/Marketing
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs.
Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Regional Manager - SIPML (South East/South South) Job ID: 22385 Location: Rivers Job Purpose

The Regional Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management
Responsible for co-ordinating the activities of the relationship managers in the region by ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve Regional Business Targets
Achieve and surpass assigned monthly regional RSA pin target
Achieve and surpass assigned monthly/yearly regional contribution target
Achieve and surpass assigned regional new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
Effectively communicate and follow through, with client requests to back office /support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Increase number of funded and contributing RSA Pins in the department.
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Proffer possible strategies/ways to improve sales and relating to customers.
Increase number of funded and contributing RSA Pins in the department.
Ensure that SIPML’s customers are retained at transfer window
Drive the voluntary contributions across the employees of assigned institutions
Ensure that clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters

Manage the Relationship Management Team:

Lead the RMs to follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Proffer possible strategies/ways to improve sales and relating to customers.
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Effectively lead & grow respective relationship managers to be self-led
Ensure Business initiative are followed though within the prescribed guideline
Ensure RM’s are being mentored, coached and build Self-Led capabilities

Manage Region’s Compliance and ensure risk appetite within minimum level:

Follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Ensure Education of employers in line with PenCom’s regulations
Ensure KYC of employers
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Ensure Business initiative are followed though within the prescribed regulatory guidelines
Manage and Ensure compliance by employers in remittances and other regulatory requirements
Ensure compliance with all tenant of the PRA 2014 as it relates to managing relationships

Preferred Qualification and Experience

First Degree in General Social Science
Minimum of 5 years’ experience with exposure in sales relationship management & leadership position

Knowledge/Technical Skills/Expertise: Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes.
Proficient- Clear knowledge and application of the concept

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Proficient- Clear knowledge and application of the concept

Compliance-Know-Your-Customer:

Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.
Proficient- Clear knowledge and application of the concept

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
Proficient- Clear knowledge and application of the concept

Customer Understanding:

Competency Description:The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.
Proficient- Clear knowledge and application of the concept

Applications: Microsoft Office Suite:

Competency Description:Ability to use Microsoft Office: Word, Excel, PowerPoint and Outlook.
Proficient- Clear knowledge and application of the concept

Compliance:

Competency Description:The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Proficient- Clear knowledge and application of the concept

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Relationship Manager - SIPML (South - South) Job ID: 22379 Location: Rivers Job Sector: Financial Services Job Details

Wealth and Investment (South - South Regions)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a first degree in General Social Science/Marketing
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs.
Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Relationship Manager - SIPML (South - East) Job ID: 22380 Location: Enugu Job Sector: Financial Services Job Details

Wealth and Investment (South - East Regions)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a first degree in General Social Science/Marketing
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs.
Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Regional Manager - SIPML (NE/NW) Job ID: 22384 Location: Kaduna Job Sector: Financial Services Job Purpose

The Regional Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management
Responsible for co-ordinating the activities of the relationship managers in the region by ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities Achieve Regional Business Targets :

Achieve and surpass assigned monthly regional RSA pin target
Achieve and surpass assigned monthly/yearly regional contribution target
Achieve and surpass assigned regional new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Effectively communicate and follow through, with client requests to back office /support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Increase number of funded and contributing RSA Pins in the department.
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
Proffer possible strategies/ways to improve sales and relating to customers.
Increase number of funded and contributing RSA Pins in the department.
Ensure that SIPML’s customers are retained at transfer window
Drive the voluntary contributions across the employees of assigned institutions
Ensure that clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters

Manage the Relationship Management Team :

Lead the RMs to follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Effectively lead & grow respective relationship managers to be self-led
Ensure Business initiative are followed though within the prescribed guideline
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Proffer possible strategies/ways to improve sales and relating to customers.
Ensure RM’s are being mentored, coached and build Self-Led capabilities

Manage Region’s Compliance and ensure risk appetite within minimum level:

Follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Ensure KYC of employers
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Ensure Business initiative are followed though within the prescribed regulatory guidelines
Manage and Ensure compliance by employers in remittances and other regulatory requirements
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Ensure Education of employers in line with PenCom’s regulations
Ensure compliance with all tenant of the PRA 2014 as it relates to managing relationships

Preferred Qualification and Experience

Type of qualification: First Degree
Field of study: General Social Science
Job Function: Wealth Management
Job Family: Regional Manager
Years: 5-7 Years
Experience Description: Minimum of 5 years’ experience with exposure in sales relationship management & leadership position

Knowledge/Technical Skills/Expertise Competency Label: Effective Business Communication:

Competency Description:The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label: Presentation Skills:

Competency Description:The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Compliance-Know-Your-Customer:

Competency Description:Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Brand Management:

Competency Description:The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Customer Understanding:

Competency Description:The ability to analyse customer needs by engaging with them, analyzing their business objectives and their financial position.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Applications: Microsoft Office Suite:

Competency Description:Ability to use Microsoft Office: Word, Excel, PowerPoint and Outlook.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Compliance:

Competency Description:The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Regional Manager - SIPML (South West) Job ID: 22383 Location: Lagos Island Job Purpose

The Regional Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management
Responsible for co-ordinating the activities of the relationship managers in the region by ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve Regional Business Targets
Achieve and surpass assigned monthly regional RSA pin target
Achieve and surpass assigned monthly/yearly regional contribution target
Achieve and surpass assigned regional new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
Effectively communicate and follow through, with client requests to back office /support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Increase number of funded and contributing RSA Pins in the department.
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Proffer possible strategies/ways to improve sales and relating to customers.
Increase number of funded and contributing RSA Pins in the department.
Ensure that SIPML’s customers are retained at transfer window
Drive the voluntary contributions across the employees of assigned institutions
Ensure that clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters

Manage the Relationship Management Team:

Lead the RMs to follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Proffer possible strategies/ways to improve sales and relating to customers.
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Effectively lead & grow respective relationship managers to be self-led
Ensure Business initiative are followed though within the prescribed guideline
Ensure RM’s are being mentored, coached and build Self-Led capabilities

Manage Region’s Compliance and ensure risk appetite within minimum level:

Follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Ensure Education of employers in line with PenCom’s regulations
Ensure KYC of employers
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Ensure Business initiative are followed though within the prescribed regulatory guidelines
Manage and Ensure compliance by employers in remittances and other regulatory requirements
Ensure compliance with all tenant of the PRA 2014 as it relates to managing relationships

Preferred Qualification and Experience

First Degree in General Social Science
Minimum of 5 years’ experience with exposure in sales relationship management & leadership position

Knowledge/Technical Skills/Expertise: Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes.
Proficient- Clear knowledge and application of the concept

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Proficient- Clear knowledge and application of the concept

Compliance-Know-Your-Customer:

Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.
Proficient- Clear knowledge and application of the concept

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
Proficient- Clear knowledge and application of the concept

Customer Understanding:

Competency Description:The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.
Proficient- Clear knowledge and application of the concept

Applications: Microsoft Office Suite:

Competency Description:Ability to use Microsoft Office: Word, Excel, PowerPoint and Outlook.
Proficient- Clear knowledge and application of the concept

Compliance:

Competency Description:The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Proficient- Clear knowledge and application of the concept

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Relationship Manager - SIPML (South- West) Job ID: 22374 Location: Oyo Job Sector: Financial Services Job Details

Wealth and Investment ( South- Western States)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a first degree in General Social Science/Marketing
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs.
Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Business Development Executives - SIPML (North- Central) Job ID: 22377 Location: Abuja Job Sector: Financial Services Job Details

Wealth and Investment (North Central Regions)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a first degree in General Social Science/Marketing
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply For this Position Job Title: Relationship Manager - SIPML (South- Central) Job ID: 22376 Location: Edo Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a First Degree in General Social Science/Marketing
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise:

Effective Business Communication - The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
Presentation Skills - The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Brand Management - The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
Compliance - The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Head of Agency - SIPML Job ID: 22381 Location: Lagos Job Sector: Financial Services Job Details

Wealth and Investment

Job Purpose

The Head of Agency is responsible for the overall day to day management of the Business Development Department agency structure to grow SIPML’s market share in Assets Under Management, significantly increase SIPML’s market share in RSA Holders by registering new employers and ensure follow up on their contributions

Key Responsibilities/Accountabilities Achieve monthly Sales target in RSA & Contributions:

Achieve and surpass assigned monthly RSA pin target
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Identify, initiate and convert leads for SIPML agency network
Co-ordinate agency documentation in line with laid down procedures
Grow the sales coverage for the company in a sustainable manner in principal locations
Achieve maximum conversion of sales leads generated

Manage the Agency Structure:

To ensure a seamless agency on- boarding process , training and development
To co-ordinate and monitor agents’ commission payments
To support the sales agents and representatives in closing deals and opportunities
To liaise with relevant stakeholders within the company on behalf of the agents
To pro-actively suggest amendments to the agency model in line with present day business realities

Ensure Legislative Compliance and SIBTC standards:

Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
To ensure adherence to code of ethics and all other related guidelines by the agency team
Ensure smooth stakeholder management
Ensure agent are displaying SIBTC values and operating within the SIBTC code of conducts

Internal relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a first degree in General Social Science/Business Commerce/Organisational Governance
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 5 - 7 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs.
Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position

Job Title: Relationship Manager - SIPML Job ID: 22374 Location: Lagos Job Sector: Financial Services Job Details

Wealth and Investment

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a first degree in General Social Science/Marketing
A relevant Masters degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs.
Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Regional Manager - SIPML (Lagos) Job ID: 22382 Location: Lagos Island Job Sector: Financial Services Job Purpose

The Regional Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management
Responsible for co-ordinating the activities of the relationship managers in the region by ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities Achieve Regional Business Targets:

Achieve and surpass assigned monthly regional RSA pin target
Achieve and surpass assigned monthly/yearly regional contribution target
Achieve and surpass assigned regional new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Organize and facilitate Interactive sessions and Rotating Desks/PoW with clients and prospective clients.
Effectively communicate and follow through, with client requests to back office /support units
Maintain and update comprehensive employers’ database.
Ensure Employers have updated contribution schedules.
Collect schedules from Employer for upload to clients’ accounts.
Increase number of funded and contributing RSA Pins in the department.
Ensure not more than 5% customer attrition from assigned institutions during the transfer window
Proffer possible strategies/ways to improve sales and relating to customers.
Increase number of funded and contributing RSA Pins in the department.
Ensure that SIPML’s customers are retained at transfer window
Drive the voluntary contributions across the employees of assigned institutions
Ensure that clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters

Manage the Relationship Management Team:

Lead the RMs to follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Proffer possible strategies/ways to improve sales and relating to customers.
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Effectively lead & grow respective relationship managers to be self-led
Ensure Business initiative are followed though within the prescribed guideline
Ensure RM’s are being mentored, coached and build Self-Led capabilities

Manage Region’s Compliance and ensure risk appetite within minimum level:

Follow up with employers on monthly pension contribution as at when due.
Lead the RMs to collect and correct email mandates for employees in assigned institutions
Lead the RMs to organize CFI capture with Organizations periodically by the regulator.
Ensure Education of employers in line with PenCom’s regulations
Ensure KYC of employers
Co-ordinate the activities of the CFI agents assigned for the Know Your Customer initiative
Ensure Business initiative are followed though within the prescribed regulatory guidelines
Manage and Ensure compliance by employers in remittances and other regulatory requirements
Ensure compliance with all tenant of the PRA 2014 as it relates to managing relationships

Preferred Qualification and Experience

Type of qualification: First Degree
Field of study: General Social Science
Job Function: Wealth Management
Job Family: Regional Manager
Years: 5-7 Years
Experience Description: Minimum of 5 years’ experience with exposure in sales relationship management & leadership position

Knowledge/Technical Skills/Expertise Competency Label: Effective Business Communication:

Competency Description:The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label: Presentation Skills:

Competency Description:The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Compliance-Know-Your-Customer:

Competency Description:Knowledge and practical application of the requirements for KYC Compliance including the determination of beneficial ownership in complex client corporate structures.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Brand Management:

Competency Description:The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Customer Understanding:

Competency Description:The ability to analyse customer needs by engaging with them, analysing their business objectives and their financial position.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Applications: Microsoft Office Suite:

Competency Description:Ability to use Microsoft Office: Word, Excel, PowerPoint and Outlook.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

Competency Label:Compliance:

Competency Description:The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Proficiency Level: PROFICIENT - Clear knowledge and application of the concept

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Business Development Executive - SIPML (South - East) Job ID: 22380 Location: Enugu Job Sector: Financial Services Job Details

Wealth and Investment (South - East Region)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a First Degree in General Social Science/Marketing
A relevant Masters Degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Business Development Executive - SIPML (North- East & North - West) Job ID: 22378 Location: Kaduna Job Sector: Financial Services Job Details

Wealth and Investment (North- East & North - West Regions)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a First Degree in General Social Science/Marketing
A relevant Masters Degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Job Title: Business Development Executive - SIPML (South - South) Job ID: 22379 Location: Rivers Job Sector: Financial Services Job Details

Wealth and Investment (South - South Region)

Job Purpose

The Relationship Manager is responsible in providing tailored consultative solutions for all Pension and Gratuity related matters in the region by driving voluntary contributions across the employees of assigned institutions and growing SIPML’s market share in RSA Holders and Assets Under Management.
Responsible for ensuring clients perceive, feel and experience the Company positively through timely and conclusive resolution of pre and post sales issues; and other related/incidental matters.

Key Responsibilities/Accountabilities

Achieve and surpass assigned monthly RSA pin target
Achieve and surpass assigned monthly/yearly contribution target
Achieve and surpass assigned new employers targets
Grow SIPML’s wallet share of employer’s business by generating and creating more contributing RSA pins.
Provide advice to employers, on potential Pension/Gratuity solutions based on consultative analysis of their business model and pension industry dynamics.
Identify, initiate and convert leads for SIPML.
Analyze and review potential labor challenges or peculiarities that may lead to sub-optimization for the employer or organization.
Make physical / telephone calls / e-mails to clients for customer interactions
Educate and enlighten employees and their employers about the dynamics of the Pension industry
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company.
Operate within the Pencom guidelines and framework so as to avoid sanctions or infractions to the Company
Ensure adherence to code of ethics and all other related guidelines
Ensure smooth internal & external stakeholder management

Internal Relationships:

Maintain close contact with all internal stakeholders within Wealth – Benefit Administration, Administration, Contribution & Collections, Investment Management, Information Technology, Client Services, Client Experience, SIIB, SIAML, SITL and across all segments

External Relationships:

Liaise with Regulator on product development

Preferred Qualification and Experience

Minimum of a First Degree in General Social Science/Marketing
A relevant Masters Degree or professional qualifications will be an added advantage
Minimum of 3 years sales experience with exposure in sales and relationship management

Knowledge/Technical Skills/Expertise Effective Business Communication:

The ability to communicate information and ideas in a clear and concise manner appropriate for the audience in order to explain, persuade, convince and influence others to achieve the desired outcomes..

Presentation Skills:

The ability to communicate and deliver information verbally in a clear, concise and comprehensive manner to other people, using appropriate props and tools.

Brand Management:

The ability to use marketing techniques to increase the perceived value of the organisation over time and build customer loyalty through positive brand awareness.

Compliance:

The ability to interpret regulations and laws that apply to the business and to provide information to business on how to comply e.g. Pension Reform Acts 2014.
Focusing attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs. Makes organisational changes or innovates when needed to address customer/client needs.

How to Apply Interested and qualified candidates should: Click here to apply for this Position Application Deadline: 11th April, 2017.

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