Office Manager at Endeavor

Endeavor is a mission-oriented, global organisation that is leading the global high-impact entrepreneurship movement to drive long-term economic growth and build strong entrepreneurship ecosystems in growth markets by selecting, mentoring, and accelerating the best high-impact entrepreneurs.

We are recruiting to fill the position of: Job Title: Office Manager Location: Lagos Reports To: Managing Director Works With: Local and Global Team

Job Description

We're looking for someone who is versatile, flexible, and comfortable with varying levels of ambiguity and complexity.
They will have a track record of successfully working in a fast-paced environment and a positive, upbeat attitude.
Endeavor Nigeria is looking for an experienced Office Manager to bring zen to our office! This position is at the heart of our team and will serve as the “go-to” collaborator and organiser for our office.

Roles & Responsibilities Communications:

Manage incoming and outgoing mail and deliveries
Correspond professionally with our stakeholders, partners, vendors and suppliers
Be the first point of contact for all office inquiries, respond to in-bounds and redirect them within the team if necessary
Professionally meet and greet visitors, and coordinate onsite meetings

Administrative Support:

Track and record MD’s meetings and take notes as needed (on Salesforce)
Coordinate travel arrangements (flights, hotels, cars, event registrations) for members of the team and any incoming visitors
Track the MD’s emails and correspondence, maintain her schedule and calendar
Conduct guided, high-level research to support the MD’s preparation of speeches, presentations and reports.

General Office Management:

Track, manage and purchase office equipment and supplies
Manage software subscriptions and administer permissions & access levels for individual team-members
Support the MD to equip and on-board new team-members
Write and maintain a simple office processes manual, covering recurrent administrative and operational activities
Trouble-shoot day-to-day administrative and operational issues in a responsive, timely and proactive way
Keep up-to-date records of our government/statutory remittances (payroll taxes, pensions, etc.) and make sure remittances are done on time
Manage regular information flows to our external accountant/book-keeper to make sure that our financial records are kept up-to-date
Track project-by-project expenses and ensure that projects are completed within budget
Liaise with our vendors and service providers to ensure quality & performance
Keep organised, complete and accurate electronic records of company documents (e.g. employee records, contracts, certificates, financial statements, process manuals, etc.)

Events:

Plan and coordinate team offsites & other internal events
Work with the team to deliver small-format events (e.g. quarterly entrepreneur selection panels and founder dinners) taking responsibility for planning and logistics

Requirements

Exceptional attention to detail (“zero defect” mindset)
Self-managed, able to deliver on objectives with minimal guidance or supervision
Proficient with G-Suite (especially Gmail, Google Drive and Google Calendar) and comfortable with Microsoft Office
Previous experience with other productivity tools & software (Expensify, Slack, Salesforce, Zoom, Asana) is a plus
At least two strong references from previous employers.
Bachelor's degree, with at least 5 years work experience in a similar role in an entrepreneurial company or other fast-paced environment
Strong professionalism with high integrity and respect for confidentiality
Excellent written & spoken English, communication & interpersonal skills
Goal-oriented, with a demonstrated track record of delivery
Excellent professional judgement; ability to appropriately prioritise while consistently delivering high-quality, timely results