Oando Nigeria Plc Job for a Business Information Coordinator

Job Title: Business Information Coordinator
Vacancy Code: BIC/FT//30532
Department: Information & Technology
Functional Area
Focus on process re-engineering, requirements analysis, and leading entity-based IT Projects to ensure they are delivered on time and within budget

Overall Purpose of Job
Will constantly engage the business as the face of IT&S with dotted line reporting to CEO’s of the entities for which he/she is responsible; to ensure maximum satisfaction of the business on all IT services. The individual will work with stakeholders to coordinate & deliver process re-engineering, process automation, and all entity-based IT projects. The individual will be accountable for leading multifunctional teams within the business to deliver strategic business improvements

Responsibilities

Operational

• Meet with business entities decision makers, systems owners, and end users to define business, financial, operations requirements and systems goals; to identify and resolve systems issues.
• Review and analyse the effectiveness and efficiency of existing systems
• Perform testing activities that to ensure developed application meets documented requirements and systems goals, fulfil end-user requirements, and identify existing or potential issues.
• Mapping out and documentation of complex processes, to streamline the process reducing complexity using tools to define and highlight roles and responsibilities – providing clarity
• Prepare and deliver reports or alternatives that address existing and potential trouble areas in IT systems and projects across the business entity.
• Identify and manage project dependencies and critical paths
• Manage SLA with the entities to improve business alignment, increase agility, and faster project delivery
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• To act as a Quality Assurance agent on all critical business processes, applications, products with in the entities and across the group.
• Measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation.
• Utilize standard templates to accurately and concisely write requirement specifications.
• Implement critical success factors for enterprise performance management
• Perform cost-benefit and return on investment analyses for proposed systems to aid business entities in making implementation decisions.
• Create and maintain an IT Project plan that communicates tasks, milestones
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Keeping managers and clients up to date with progress
• Carrying out operational best practice research and its application across the organization, thus including specific entity requirement for the future

Key Performance Indicators

• % of service availability within SLA negotiated
• No of Incident by category, priority and resolution types logged
• % deviation of forecasted versus actual cost of projects within defined tolerance limits
• Teamwork/ innovation
• Management of resources, sponsors and project scope
• % Conformance to set execution methods
• Risk identification and mitigating actions for all projects stakeholder management plan in place

Qualifications & Experience

• Bachelor's degree from a reputable university
• Minimum a years’ experience in process re-engineering or system analysis
• At least 2 years project management experience
• Ability to document complex business processes
• Minimum of 3 years cognate work experience, 2 of which must have been in a reputable organization/institution.

Required Competencies

• Oil & Gas Industry Dynamics
• Team Leadership and Time Management
• Strong analytical, project management and business process skills
• Strong end to end experience of Project lifecycle
• Experience working in a team-oriented, collaborative environment.
• Keen attention to detail
• Customer Focus/Service orientation
• Excellent Oral and Written Communication
• Strong Presentation & Report Writing Skills
• Good interpersonal skills