New Vacancies at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the positions below:

Job Title: Agent Network Partnerships Manager

Job Identification: 22
Location: Lagos, Nigeria

Job Description

• Develop a standard and holistic framework for onboarding strategic partnerships for the Agent Network
• Develop, implement and monitor the systems, people and processes necessary to ensure the achievement of the framework deliverables
• Develop and manage a performance framework to measure, monitor and evaluate the efficacy of the Partnerships
• Create standard bespoke proposals for various business segments and partnership opportunities
• Develop and maintain standard operating procedure manuals for all activities related to identifying and managing strategic partnerships  
• Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers, Business Managers) to identify partnership opportunities to drive business performance.

Job Requirements
Education:

• B.Sc in relevant discipline
• Additional Professional Certification is an added advantage.

Experience:

• Minimum of 7 years cognate experience (Financial Services/Payments/Sales/Brand Management/Marketing/Operations).

Interested and qualified candidates should:
Click here to apply

Job Title: Unit Head, Agent Network Development

Location: Lagos, Nigeria

Job Description

• Design and execute strategies for growing and sustaining a vibrant Agent network
• Provide oversight to team activities related to Network Development, Partnerships, Awareness and Marketing
• Develop knowledge materials to facilitate training of Agents (onboarding, day to day operations, etc.) and Branch team (Agent recruitment and management)
• Develop and maintain standard operating procedure manuals for all activities related to Agent Network Development
• Collaborate with SBU Heads (Line Executives, Group Heads, Business Development Managers) to define and implement tactical strategies to drive business performance
• Monitor and respond to Competitor offerings and trends
• Support Sales team (SBUs) and eBusiness Regional Officers with product materials and bespoke proposals to facilitate engagement with prospective Strategic Partners
• Monitor and render periodic reports and recommendations on Agent and Branch performance to key stakeholders and executive management

Job Requirements
Education:

• B Sc. in relevant discipline
• Additional Professional Certification is an added advantage

Experience:

• Minimum of 7 years cognate experience (Financial Services/Payments/Sales/Brand Management/Marketing/Operations)

Interested and qualified candidates should:
Click here to apply

Job Title: Unit Head, Agent Channel Product Management & Innovation

Location: Lagos, Nigeria

Job Description

• Analyse customer, channel, and competitor/market data for business reports to key stakeholders and executive management
• Investigate/ identify data necessary to achieve desired business outcomes and resolve data quality issues
• Identify opportunities for product innovation and product enhancements
• Liaise with internal stakeholders and/ or external research agencies on product development and management
• Provide oversight to team activities related to Product Development and Customer/ Network Insights
• Develop and maintain standard operating procedure manuals for all activities related to Agent Channel Product Management
• Prepare product specification documents/ business requirement documents; articulating unique use cases and features required to drive product activity and network adoption.

Interested and qualified candidates should:
Click here to apply

Application Deadline  25th December, 2020.