New Job Vacancies at S&S Hotels and Suites

S&S Hotels and Suites, remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel. We are recruiting to fill the position below:     Job Title: Microbiologist, Food Location: Lagos Job Description

• The incumbent will be expected to carry out Microbial analysis on assigned hotel food to ensure compliance with laid down standards.

• Must possess good analytical skills with an eye for detail.
• Must possess a B.Sc/HND in Microbiology.
• Minimum of 1 year work experience.

• Strong inventory & Category management
• Knowledge of ERP systems is required
• Microsoft NAVEvaluating purchase orders and verifying specifications of purchase orders
• Ability to work with minimal supervision and execute time sensitive deadlines
• Must be punctual, organized, motivated and detail oriented, multitasking

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standardsKeep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget
• Maintain an orderly workflow according to priorities

• Proven working experience as a customer service manager for smart phone.
• Experience in providing customer service support.
• Excellent knowledge of management methods and techniques.
• Proficiency in English.Working knowledge of customer service software, databases and tools.
• Awareness of industry’s latest technology trends and applications.
• Ability to think strategically and to lead.
• Strong client-facing and communication skills. Advanced troubleshooting and multi-tasking skills.
• B.Sc in Business Administration or related field.