NAV Support Executive at Tropical General Investments (TGI)
Tropical General Investments (TGI) Group is an international investment and holding company with over three decades in building sustainable businesses in fast moving consumer goods (FMCG), agriculture, agro-allied, healthcare, chemicals, real estate and oil and gas in 12 countries including Nigeria, Ghana, Republic of Benin, Morocco, UAE, India, South Africa, China etc. with an over 9,000 multicultural workforce.
We are recruiting to fill the position below:
Job Title: NAV Support Executive
Location: Lagos
Employment Type: Full Time
Seniority Level: Associate
Job function: Information Technology
Job Description
The Navision Support Executive will provide day to day support to business units on Microsoft Dynamics NAV.
Reponsibilities
- Create new and modify existing customization as requested from users as approved
- Test functionalities developed for business requirements
- Upgrade Navision to newer versions and implement third party add-ons as required
- Investigate and resolve technical issues in NAVISION
- Work with team to create technical specs for new ERP functionality
- Support manufacturing & commercial functions for day to day operations on Navision
- Active role in configuring, developing, and implementing Microsoft Dynamics NAV
Requirements
- Understanding of Developer Tool Kit
- Good understanding of SQL Server Reporting Services, SQL Queries, .Net Technologies, Web services
- Experience in NAV functional, understanding of posting structure, sub ledgers concept
- Strong customer orientation
- Analytical and problem solving skills
- Good interpersonal and communication skills
- Experience in custom development and new module development
- Bachelor’s degree or HND in any relevant discipline
- 3 to 5 years of experience in multiple versions of Microsoft Dynamics NAV
- Experience of deployment of Microsoft Dynamics NAV is mandatory
- Strong C/SIDE experience (Design Table, Form, Page, Report, Data port, Codeunit, XML Port, Menusite layout that meet business requirements) and AL
Key Performance Metrics include:
- Effective resolution of customer/user’s complaints
- Turnaround time in line with set timelines
- Reporting and analytics to generate insights for process improvement
- Collaboration with team.
- Positive customer/user experience