MTN Nigeria Job Vacancies in Lagos, 17th Nigeria, 2017
MTN Nigeria - The leader in telecommunications in Nigeria, and a part of
a diverse community in Africa and the Middle East, our brand is
instantly recognisable. It is through our compelling brand that we are
able to attract the right talents who we carefully nurture by
continuously improving our
employment offerings even beyond reward and
recognition.
We are recruiting to fill the position below:
Job Title: Senior Manager, Sponsorship & Promotions
Location: Lagos
Job Description
- To provide overall strategic direction and ownership in
conceptualizing, executing and management of all sponsorship, promotions
and events in the Brand & Communications department in line with
the overall marketing strategy
- Lead research and implement industry best practices with regard to sponsorships, promotions, and events
- Lead cross-functional initiatives to proactively ensure smooth implementation of all sponsorships, promotions, and events
- Create and ensure synergies through the buy-in of the various
internal stake holders in MTNN on all sponsorships, promotions, and
events
- Review the telecommunications market and develop Sponsorships
and Events strategies across all segments to support the achievement
against set business objectives for affinity, profitability, revenue,
and value and market share.
- Liaise with the legal division in ensuring proper negotiation
and compliance to all relevant contractual agreements (MOU’s, &
SLA’s)
- Monitor & evaluate metrics to measure impact of current
processes and strategy related to sponsorship, promotions, and events
for the various customer segments
- Manage inter-functional relations between the unit and various departmental functions to ensure seamless synergies
- Initiate and facilitate all sponsorship, promotions and events related to brand and communications unit.
- Identify training and development needs for team members and
manage related skills enhancement programmes to ensure business targets
are fully met.
- Review performance of individual team members and complete
appraisals in accordance with the employee performance appraisal
procedures and time schedules.
- Coordinate and supervise MTNN’s sponsorship activities in the
brand & communications across all segments and evaluate sponsorship
proposals.
- Build and maintain strategic relationships with agencies and
partners, as well as develop and culture organic owned sponsorship
properties thus eliminating royalty costs
- Monitor external vendors, & agencies to ensure that targeted activations are cost effective and agreed deliverables.
Job Condition
- Open plan office normal MTN working conditions
Experience & Training Education
- HND/First Degree in Social Sciences or any other relevant discipline
- An ongoing managerial experience of 5years and above in the telecoms space will be an advantage
- Experience: 12 years’ work experience which includes:
- Minimum of 5 years in a supervisory/managerial role in a telecoms sector or 10years in an FMCG
- 8 years proven experience in developing and executing leveraging plans in a telecom/FMCG corporation
- 5 years proven expertise & end to end
development/execution of sponsorship using the ROI/ROO matrix to achieve
set objectives Training
- Project Management for Events
- Various Telecom & sponsorship conferences
Job Title: Manager Enterprise Risk Management
Location: Lagos
Job Description
- To manage the Business Risk Management initiatives and to ensure
implementation of risk management best practices by analyzing current
and potential risks and reporting on risk exposures and prevention
strategies for the business
- Support the Shareholder return strategy by developing and
implementing Business Risk Management Processes that are aligned to
achieving all elements on the business score card. (I.e. Grow Market
Share, Grow ICT & Data Revenue, Increase EBITDA margins, Assure
Revenue, CAPEX Returns Management and Net Subscriber Additions).
- Participate in the review of Business Processes (headcount,
process optimization, etc.), to drive efficiency gains to ensure at
least 5% reduction in Divisional budget year-on-year.
- Manage and optimize the budget, ensuring all expenditure is in line with the agreed budgets.
- Monitor costs and determine initiatives to optimize resources as
well as provide input into forecasting, planning, and development of
the budget for the unit.
- Serve the Division,s internal customers and provide solutions to improve the customer experience.
- Strategic Partnerships with MTNN leadership team to drive
awareness on expected behaviours and impact on non-compliance on bottom
line results and company image/reputation.
- Drive planned strategy for the successful delivery of MTN Group
and MTNN transformation initiatives focusing on Customer centricity,
including Perfect 10 Project. Drive an increase in MTNN's Net Promoter
Score.
- Ensure ongoing risk identification, assessment and reporting to
the stakeholders; and CURA (the risks management system/ tool) is
implemented and fully utilized to automate the risk management process
within MTN Nigeria.
- Generate and submit report to Audit and Risk Committee on a
quarterly basis ; and ensure preparation of ERM reports to stakeholders
when required.
- Liaise constantly with Senior Management and Executives on
various risk matters especially tracking ownership and mitigation of
risk items identified as well as train relevant stakeholders and staff
on risk matters; champions on the use of CURA software, on an on-going
basis regarding ERM projects.
- Network and build solid relationships with internal units and
relevant third parties (e.g. strategic investors, technical and finance
partners, business consultants etc.) and develop a close working
relationship with relevant information sources to provide an integrated
service.
- Maintain effective working relationships with internal and external suppliers.
- Coordinate, coach and influence external partners and essential
support departments across MTNN's business units to deliver a seamless
pre-sales and post-sales service experience.
- Analyze long term implications of actions on the viability of
the business from a broad perspective and the impact of solutions on
other areas of the business, as well as the inter-dependency of units.
- Drive best practice, continuous improvement and innovation at
process and procedure level within Business Risk Management unit as well
as utilize appropriate models for analyzing potential risks to the
business, taking a 360 degree view of the organizations risk profile.
- Construct, implement and fine-tune methods, processes and
systems to enhance effectiveness and meet organizational goals , and
ensure implementation and maintenance of BRM policies and procedures.
- Facilitate on-going enterprise-wide risk assessments and
mitigation of risks and ownership in all Business Units across MTNN, in
line with the Group ERM framework (including interviews and workshops
with Senior Management) and support the ERM environment in aligning to
other disciplines within Business Risk Management unit.
- Provide input into the development of procedures and processes for crisis prevention and management.
- Ensure the implementation of defined project risk management
framework as well as Insurance risk management in terms of group
framework.
- Analyze and advise on costs associated with risk non-compliance
maintenance and prevention and carry out in-depth evaluations on key
risks within the organization.
- Monitor/report exposures and assess current and potential risks
and assist the business in developing prevention strategies and its
continuity plans.
- Continuously seek self-professional development to sharpen
skills and capabilities in a versatile and evolving digital landscape.
- Coach and train the team to ensure understanding of the
objectives and goals of the department, awareness of set
targets/requirements and regularly review their training needs.
- Review performance of individual team members and complete
appraisals in accordance with the employee performance appraisal
procedures and time schedules.
- Provide input into the development of risk management policies
and procedures , in bench-marking local and international risk
management best practices and strategies ; and analyse local conditions,
as well as competitor activity to create competitive advantage.
- Provide input into the development of plans for the roll-out of
Risk Management in conjunction with the Business Units across MTNN, in
alignment with the Group Risk Management Framework , and the
implementation of improvements to Risk Management capabilities within
Business Units in MTNN.
- Align operational targets to business strategy and assist the
General Manager, Business Risk Management in establishing and
implementing structures to comply with the Group Risk Management
Framework in conjunction with the Business Units across MTNN.
Job Condition
- Normal MTNN working conditions
- May be required to work extended hours
- Willingness to travel at any time
Experience & Training
Education:
- First Degree in related discipline
- Fluent in English
- Qualified Chartered Accountant (ACCA or ACA) would be an added advantage
- Risk Management qualification would be an added advantage Experience: Minimum 6 years’ experience which includes:
- Minimum of 3 years experience in an area of specialization; with experience in supervising/managing others
- Experience working in a medium to large organization
- financial experience in Business Risk or Auditing
- A strong background in managing business risk in a fast moving industries (i.e. Telecommunication) Training:
- Training on controls,
- Assurance and information systems
- Strategic Planning
Job Title: Security Operation Engineer
Location: Lagos
Job Description
- Provide support to the coordination of operational capacity to
manage information security operations within MTN Nigeria by maintaining
appropriate security solutions and ensuring conformance to security
policy.
- Business growth, value created & cost-effectiveness achieved by process optimization
- Conduct all aspects of information security Policy Administration • Diagnose and resolve common information security problems
- Periodic review of Security Operations procedures
- Log, track, and monitor security issues/incidents to ensure resolution in a timely manner with the least impact on operations.
- Interface with Support Teams to resolve security vulnerabilities within Enterprise systems and Applications
- Investigate and resolve security incidents
- Manage security toolsets in operation, including Qualys, Vontu DLP, Audit vault, Arcsight, Cisco NAC and Novell IAM.
- Security system server management on development, QA and production servers.
- Perform Problem, Change, and Release & Configuration Management as it pertains to information security.
- Perform day-to-day activities like periodic reconciliations, task management etc.
- Advising management on emerging vulnerabilities.
- Vulnerability scan policies review on Qualys, N-stalker, DBProtect, nessus, MBSA, Oracle enterprise
- Security alert policies review on Arcsight
- Administration of Cisco WLAN platform
- Oracle database vault policy review
- Database log and audit trail management policy review on Oracle
audit vault and Imperva • Forensic/fraud investigations and monitoring
- Security Operations Dashboard Management & Reporting
- Log, track, and monitor security issues/incidents to ensure resolution in a timely manner with the least impact on operations
- Interface with Support Teams to resolve security vulnerabilities within Enterprise systems and Applications
- Continuously seek self-professional development to sharpen
skills and capabilities in a versatile and evolving digital landscape.
- Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.
- Drive Knowledge Management and Best Practice Sharing within own Unit/Department/Division/Enterprise-wide as required.
Job Condition
- Normal MTN N working conditions.
- Stand-by 24/7 through out the year
- Overtime for after-hours system changes.
Experience & Training
Education:
- HND/First Degree in Computer Science, Information Technology/Systems or related discipline
- Possession of a professional IT certification (Certified
Information Security Systems Professional or Certified Information
Systems Auditor) is desirable.
- Fluent in English
Experience:
- Minimum of 3 years’ experience in an area of specialisation; with experience working with others
- Experience working in a medium organization
- Experience with Microsoft, Solaris, Oracle and SQL and scripting Experience working in telecommunication industry
- Managing network and/or network security
- Security enforcement on systems level, security audit and vulnerability management
- Knowledge should be current with information security best practices and global trends
- User account identity, authorization and authentication management.
- Security management for incident and event management Training
- Identity Management technology.
- Vulnerability assessment and treatment
- Systems Auditing, , Database Security, Firewall Design, Intrusion detection system administration Implementation
- Telecommunications, Network, wireless & Internet Security
Job Title: Senior Manager, Media Management
Location: Lagos
Job Type: Permanent
Job Description
- To lead the tasks of optimizing media and marketing
communications across all brands and channels to contribute to meeting
key marketing and business objectives
- To lead and drive global “best practice” in media planning and
integrated marketing communications strategies and to deliver strategic
advisory for the business with a through-the-line modern day
communication ideas and media channel deployment to constantly drive
awareness and lead generation.
- To drive MTN’s Digital strategy and execution in terms of all
deployment in the digital space. This will include but is not limited to
digital media, digital advertising, corporate identity and advertising,
social media and Group digital properties.
- Manage the Media/Digital and other communication Agencies to
provide best in class strategic thinking and thought leadership that
will drive business results
- Ensure Industry leadership through cutting edge communications, customer engagement strategies and implementations.
- Establish dynamic and consistent positioning, image and presence within the consumer & business markets
- Budget management
- Capture and discern target market mind and media share trend / opportunities.
- Constant liaison with relevant departments and units to ensure
seamless use of digital media. Review market and internal conditions and
provide Media support to the MTNN Marketing teams and other media needs
of the MTNN business.
- Lead the shaping of Media strategies and plans that capitalize on modern trends & opportunities.
- Determine budgets and resource allocation, Monitor projects and ensure they are delivered on time and within budget.
- Support & direct brand teams as they develop media briefs and allocate resources across channels
- Set strategic direction for media campaigns. Strong strategic & thought leadership
- Develop new capabilities within the media team on the Agency side and particularly in new/digital media
- Develop, review and ensure that Media Processes are in line with global best practice
- Identify and deploy unconventional media opportunities and big bets that rapidly grow brand equity
- Develop and execute MTN Nigeria’s strategic digital marketing
initiatives to improve the operating efficiencies of the business across
all digital media platforms.
- Management of all MTNN web environments as it relates to
marketing as well as the functional development of digital platforms
including branding, designs, usability, contents, , monetization,
conversion points and performance of all MTNN digital assets
[specifically around the www.mtn.com and related mobile sites].
- Manage relationship with Finance and ensure funds appropriation and payments.
- Monitor and evaluate relevant media agencies, incorporating revenue generation schemes in owned digital assets.
- Initiate & lead media projects resulting in cost
efficiencies & effectiveness to achieve set Media Productivity
targets across customer segments
- Manage media relations and maximize media opportunities.
- Identify trainings, development needs and skills enhancement programmes for individual team members.
Job Condition
- Normal MTNN working conditions
- May be required to work extended hours
- Regional, national and international travel
Experience, Skills & Training
- Experience in media, web & mobile analytics Training
- Leadership Training
- Marketing Management and decision making courses
- Presentation skills
- Management development programmes
- Marketing Research Knowledge & Forecasting
- knowledge and ability to apply research information and procedures used to forecast consumer behaviors
- Drive Media Cost efficiencies across market segments
- Numeracy and good understanding of statistics/Data
- Understanding Media Management/Development Processes
- Digital & New Media knowledge
Education:
- B.Sc in any Social Science disciplines (MSC /MBA added advantage)
- Relevant certification in New Media Management
- APCON Certification
- NIMN Certification (Chartered)
Experience:
- 8-10 years working experience comprising:
- 5 years experience in marketing, strategy development and implementation.
- 3-4 years marketing/media communication experience.
- Understanding of media trends and insights driving change in media consumption habits/behaviors
Minimum Qualification:
BA, BEd, BSc or HND
How to Apply
Interested and qualified candidates should:
Click here to apply
Application Deadline: 30th March, 2017.