MTN Nigeria Chenosis Graduate Trainee Program 2023

⏲ Aug 21, 2023, 8:31 PM
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MTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and recognition.

Applications are invited for:

Title: Chenosis Graduate Trainee program 2023

Job Identification: 3293
Location: Olubunmi Okogie Road - Sangotedo, Lagos
Job Schedule: Full time
Job Category: MTN Level 1

Job Description

Chenosis is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success.
The urgency for change has become more heightened amidst increased competitive intensity across all markets in which MTN operates.

The Chenosis Graduate Programme must therefore ensure the successful delivery in context of:

Alignment of the Programme objectives with the overall MTN strategy
Rapidly changing ICT environment
The geographic complexity of MTN’s footprint across Africa and the Middle East
Management of executive and shareholder expectations across all 22 OpCos throughout the transformation
Management of customer and supplier expectations
Evolving industry sector constantly presenting new challenges and opportunities to the core businesses
Participative environment – highly diverse and team-focused
Rapid advancement of systems and technology
Constant dynamics and local challenges in the economic, regulatory and legal environments
Focus on key strategic programs which require cross functional, cross market collaboration and top management visibility

Responsibilities
The Graduate: Chenosis will be accountable for the following Key Performance Areas:

Conduct research on technology trends.
Facilitate ad hoc meetings with relevant stakeholders as deemed necessary
Type reports according to required formats
Prepare presentations using information received
Provide status / progress reports as required
Drive improvement across the business to achieve the optimal service quality deliverables
Research of content for presentations, creation and editing of presentations, presentation layout and quality assurance in alignment with MTNs corporate communication standards
Editing of media (videos, audio) to reduce length while capturing the essence of the presentations / meetings
Assist in the collation of information for reporting dashboards on various performance metrics internally to Senior Management as well as cross functional teams and externally to vendors; following up with the relevant parties to ensure information provided on time
Assisting in curation of content in knowledge bases (intranet), understanding of the content, assisting staff in finding documents and knowledge, ability to answer frequently asked questions
Assist in delivering the global product portfolio and roadmap
Assist in defining Go-to-market activities focusing on innovation and revenue streams, working hand in hand with product managers across Chenosis MTN OPCO’s
Assist in management / tracking of overall product lifecycle
Interface with OpCo presales and design in support of large or strategic opportunities
Assist in producing documentation of service: marketing manuals, annexes to contracts (Service Description, Manual of Operations, Pricing, Terms of Service, SLA’s), training documentation and business presentations
Define and update weekly governance updates for installed base & new product development across MTN Group
Planning and organizing as required
Foster Team and independent work within Chenosis
Foster cross functional collaboration between IT, products, technology, Sales and marketing
Research possible future requirements of customers in product roadmap using market insights and research.
Continuously identify key gaps to grow portfolio/s based on market priorities, multinational accounts, across OpCo connectivity and Enterprise Sales needs
Prioritize development activity on the network based on insights from corporate tenders across the group. as well as customer & market insights.
Assist in defining & establishing frameworks & methodologies for Chenosis products team
Possess the authority, presence and integrity to command respect from colleagues and from external contacts

Qualifications
Education:

Minimum of 4 Year Academic Degree / B.Sc / BTech in Computer Science/Software engineering or Programming/Electronic and Electrical Engineering.
Post-Graduate will be advantageous

Experience: