Latest Vacancies at Creativity Unisex Salon

⏲ Jan 15, 2021, 9:21 PM
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Creativity Unisex Salon is into Beauty and Salon Service, General Contract, Manicure and Pedicure Service.

We are recruiting to fill the position below:

Job Title: Relationship Manager

Location: Lagos
Employment Type: Full-time

Details

We are looking for an experienced Customer Relationship Manager to be responsible for engaging with key customers by building and preserving trusting relationships.
The Customer Relationship Manager will constantly identify opportunities to grow the customer base and build positive relationships with new clients.
You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.

Responsibilities

Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.

Requirements

A bachelor’s degree in Administration or related field.
A minimum of 3 years’ experience.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.

Salary
NGN65,000 - 85,000 / Month.

Job Title: Supervisor

Location: Lagos
Employment Type: Full-time

Details

We are looking for a Supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

Responsibilities

Making sure employees that report to you meet performance expectations.
Giving instructions or orders to subordinate employees.
Ensuring that the work environment is safe, secure and healthy.
Meeting deadlines.
Approving work hours.
Ensure great customer service at all levels.

Requirements

Previous leadership experience.
Excellent communication skills.
Eye for detail and accuracy.
Reliable, with high integrity and strong work ethic.
Ability to work as part of a team.
Professional appearance and attitude.
Computer literacy.
Proactive organizational skills.
High school diploma.
Ability to keep a positive attitude in a fast-paced environment.

Salary
NGN40,000 - 50,000 / Month.

Job Title: Facility Manager

Location: Lagos
Employment Type: Full-time

Responsibilities

Ensuring that the facility is operating as it should on a daily basis.Facility managers will need to complete daily inspections and communicate directly with decision-makers,facility managers are generally highly visible and are frequently completing inspections.
Dealing with emergency issues that arise.Facility managers will generally be involved in anything that breaches the safety, security, or usability of their facilities. Facility managers will often have contingency plans regarding what needs to be done in the event that certain situations occur, such as equipment breaking down unexpectedly.
Formulating plans for the future.In addition to ensuring that the facility is currently adequate, facility managers also need to make sure that the facility willcontinueto be so. Facility managers will need to project future requirements regarding the company, and will need to work closely with decision-makers to determine the best upgrade paths for equipment and infrastructure.
Creating plans for replacements and repairs.Management and maintenance go hand-in-hand. Facilities managers will also need to plan ahead for any necessary replacements and repairs, scheduling necessary maintenance and management tasks during the times that are least likely to disrupt the business and its employees.
Developing and managing vendor contracts.Facilities managers often work very closely with vendors to ensure that the companies are maximizing their resources. Not only do they negotiate these contracts, but they are also in charge of making sure these contracts are fulfilled. Through this, they are able to develop and maintain relationships with the vendors.

Requirements