Latest Recruitment at S&S Hotels and Suites

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S&S Hotels and Suites, remain the hotel of choice for the business traveler who requires a convenient central location offering a welcome haven that feels like a second home and the unrivalled services personified by the warmth and dedication of our staff, as well as the discerning leisure traveler seeking the captivating dining and limitless nightlife destinations within walking distance of the hotel. We are recruiting to fill the following positions below in Lagos:     Job Title: Store Keeper Location: Lagos Job Description

• Store and release supplies or equipments.
• Compile the records of the supplies.
• Checking the supplies from time to time.
• Record the number and the kinds of supplies.
• Disseminate the supply in its designated areas.
• Securing the status of each supply.

Qualifications/Experience

• Should possess relevant qualification.
• Must be able to read and write.
• High moral character and integrity.
• Prior experience in the role above will be an added advantage.

    Job Title: Health Club Manager Location: Lagos Job Description

• As Health Club Manager, you will manage and drive the team to achieve excellent customer service standards and increase sales.
• You will ensure the smooth running of the club and that health and safety standards are met.

Responsibilities As Health Club Manager you will be responsible for:

• Co-ordinate the maintenance of all recreational facilities and equipment.
• Coordinate the delivery of all recreational guest services.
• Responsible for the safety of all guest services.
• Manage all staff in this department.
• Manage the sale and promotion of departmental products and services.Access sales and marketing data.
• Assist with the development of new products and services.
• Assist with the evaluation of sales and marketing activities.
• Anticipate economic business level fluctuations and makes action plans.
• Comply with all Hotel and corporate guidelines.Deliver high quality service to guests.
• Adhere to departmental cleaning and maintenance programs.
• Attend and input at management meetings as required.

Qualifications

• Minimum 2 years of experience as Health Club Manager Excellent communication skills, written and oral with proficiency in English.

Benefits

• In return we'll give you a generous financial and benefits package including healthcare support, hotel discounts worldwide and chance to work with a great team of people
• Most importantly, we'll give you the room to be yourself.

    Job Title: Marketing Executive Location: Lagos Job Description

• Resolve customer complaints via phone, email, mail, or social media.
• Use telephones to reach out to customers and verify account information.
• Greet customers warmly and ascertain problem or reason for calling.
• Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.
• Advise on company information.Take payment information and other pertinent information such as addresses and phone numbers.
• Place or cancel orders.
• Answer questions about warranties or terms of sale.
• Act as the company gatekeeper.
• Suggest solutions when a product malfunctions.
• Handle product recalls.
• Attempt to persuade customer to reconsider cancellation.
• Inform customer of deals and promotions.
• Sell products and services.Utilize computer technology to handle high call volumes.
• Work with customer service manager to ensure proper customer service is being delivered.
• Close out or open call records.Compile reports on overall customer satisfaction.
• Handle changes in policies or renewals

Qualification

• Interested candidates should possess relevant qualifications.

    Job Title: Banquet Manager/Supervisor Location: Lagos Requirements

• A minimum of B.Sc/ HND in Hotel & Catering Management, Home Economics or its equivalent with good knowledge of catering mathematics systems, good with figures and should be very analytical, with at least two years relevant experience catering industry.
• Applicants must reside in Lagos State.

    Job Title: Administrator Location: Lagos Requirement

• Interested candidates should possess relevant qualification.

    Job Title: Front Desk Officer Location: Lagos Job Description

• Improve customer service experience, create engaged customers and facilitate organic growth
• Take ownership of customers issues and follow problems through to resolution
• Set a clear mission and deploy strategies focused towards that mission
• Develop service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Analyse statistics and compile accurate reports
• Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
• Keep ahead of industry’s developments and apply best practices to areas of improvement
• Control resources and utilise assets to achieve qualitative and quantitative targets
• Adhere to and manage the approved budget, Maintain an orderly workflow according to priorities.

Requirements

• B.Sc Degree in Business Administration or related field.
• Proven working experience as a customer service manager for smart phone
• Experience in providing customer service support.
• Excellent knowledge of management methods and techniques
• Proficiency in English.Working knowledge of customer service software, databases and tools.
• Awareness of industry’s latest technology trends and applications.
• Ability to think strategically and to lead.
• Strong client-facing and communication skills.
• Advanced troubleshooting and multi-tasking skills.

    Job Title: Logistics Manager Location: Lagos Requirements

• Displays effective organizational, time management and multi-tasking skills.
• Possesses excellent complex problem solving and decision making abilities.
• Demonstrates strong active listening and reading comprehension skills.
• Has exceptional critical thinking and analytical skills.
• Exhibits excellent written and verbal communication skills.
• Possesses strong negotiation and persuasion abilities.
• Has the ability to be an effective manager and leader.
• Demonstrates extensive knowledge of computer systems and programs relevant to our industry.
• Exhibits good customer service skills.

    Job Title: Waiter/Waitress Location: Lagos Job Description

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Collect payments from customers.Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Prepare checks that itemize and total meal costs and sales taxes.
• Take orders from patrons for food or beverages.

Qualifications/Experience

• Should possess relevant qualification.
• Must be able to read and write.High moral character and integrity.
• Prior experience in the role above will be an added advantage.

    How to Apply Interested and qualified candidates should send their Applications and CV's to: [email protected]   Application Deadline  30th March, 2018.  

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