Latest Recruitment at ARM Life Plc, 25th September, 2018

⏲ Sep 25, 2018, 1:20 PM
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ARM is a leading group of companies situated in Nigeria with branches scattered across the country. ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non bank financial services firms in Nigeria with a focus on asset management of quoted equities and fixed income securities. We are recruiting to fill the position below: Job Title: Team Member, Relationship Management Locations: Kaduna/Kano and South-West Job Summary

To manage and maintain relationships with top tier Employers and HNIs by providing excellent service delivery, investment advice, innovative thinking, database management, while building a deeper knowledge of the Employers contact persons and HNIs. This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities Responsible for the following functions:

Build and maintain strategic relationships with the top tier employers by having a deeply rooted relationship with liaison officers, HR Managers, Union executives and top executives.
Regularly engagement of clients both RSA and Retirees.
Encourage and foster new business ideas and innovations; Business Intelligence functions around existing clients and key industries.
Develop a robust understanding of the various employers and their relevant industries, with the aim of providing excellent tailored services unique to them.
Aggressively grow the market share in value (FUM) & numbers (RSA PINs).
Drive comprehensive compliance to Pension Reform Act 2014 and PenCom regulation
Organize periodic interactive sessions and presentations through physical visit and other communication channels.
Track consistent monthly remittance of pension deductions by employers. Device means to reduce unfunded accounts and unprocessed monies for all employers
Manage and grow relationships with State Pension Commissions and Institutional Clients.
Active involvement and participation in BD and company-wide meetings/forums.
Design and implement retention strategies for Employers, PDOs and key influencers.
Continuous update of skills (marketing, investment management, analytical, relationship management and communication) through self-study, financial journals/magazines, internet and formal training programmes
Maintaining a professional outlook and conduct at all times to project a positive image for ARM Pensions
Work with supervisor to arrange formal introductions to Employers that will be assigned by sending letters to clients and arranging appointments
Report weekly to supervisor on updates on achievements/ goals set on the score card

Daily Activities and Tasks:

Managing existing Employer relationships
Managing existing HNIs
Sourcing new businesses from referrals and increase business
Reviewing Employers' profiles in a bid to create value adding initiatives.
Working closely with other units to ensure Employers expectations are being met
Maintain a professional outlook and conduct at all times to project a positive image for ARM Pensions

Competency and Skill Requirements Required knowledge, skills and abilities:

Good understanding of the Pension's and financial industry at large
Ability to listen actively and translate thoughts to action
Highly developed Emotional Intelligence
Strong presentation skills
Excellent organisation and time management skills
Good analytical and problem solving skills
Ability to work in a team effectively.
Deep analytical and problem solving experience; Familiarity with data tools
Ability to handle multiple competing priorities in a fast-paced environment
Ability to develop daily, weekly and monthly call plans
Excellent team working and relationship management skills with the ability to manage cross-functional relationships across multiple levels and business units
Highly organized and proactive with a strong attention to detail
Excellent verbal/written communication skills with a “can do” attitude
Strong proficient in all Microsoft Office programs, especially Microsoft Excel

Minimum Qualifications

A University degree
Minimum of one to four years of related experience relationship management and business development
Excellent presentation, communication and interpersonal skills

Job Title: Team Lead, Employer Management Location: Abuja Job Type: Full-Time Job Summary

To directly manage the employer management team within the relationship management team. Focus will be on operational efficiency, innovative thinking, database management and building a trusting and deeper knowledge with a view to deepening our relationship.
This will be geared towards increasing our share of clients’ wallet and building a large referral network.

Principal Duties and Responsibilities

Develop and champion strategies to deepen relationships with employers and Pension Desk Officers based on their peculiar segments and behavioral patterns.
Develop strategies (based on a thorough understanding of the pension industry to grow the business and maintain the company’s leading position in the industry.
Drive over-arching customer retention vision and strategy.
Manage communication with employers and develop an employer engagement strategy. These initiatives includes, but are not limited to segmentation, campaign development and management.
Continuous monitoring of developments in the macro-economic environment in general and in the financial service sector with a view to taking advantage of the emerging opportunities and minimize the potential threats to our business e.g. changes in clients’ needs and values, competitor activities, regulatory changes
Creation of a SMART referral structure for the Employer management team.

Education Qualification

Minimum - B.A (ED), B.A., B.Ed, B.Sc, HND, LLB, M.Sc, MBA.
Preferred Years of Experience: 20 year(s).

Application Deadline 1st November, 2018. Job Title: Sales Executive Location: Nationwide Job Type: Full-Time Job Summary

Profiling new clients and bringing in new business to the company while sourcing for EOI, AVC and having CIS presentations in organisations

Principal Duties and Responsibilities

Opening and closing of new businesses.
Registration of new clients and/ or staff of organizations.
Processing of RSA form for timely generation of pins.
Ensuring client satisfaction by listening to the needs of the client, proffering solutions immediately were available and building a good relationship for referrals.
Sales of Additional Voluntary Contribution to clients alongside their RSA.
Give client updates on the pension industry through one of our channel(s) such as the customer interactive session.
To ensure that accounts opened are funded

Daily Activities and Tasks

Prospect for new business and make ‘cold calls’ to establish relationship were necessary
Schedule a list of organizations to visit for new recruits/staffs
Enlist clients who are dissatisfied with their PFAs’ for transfer
Resolve issues or challenges with pensions. e.g. Updates on mobile alert
Follow up on remittance and channel to the appropriate unit

Minimum Qualifications

A minimum of OND
Excellent communication and interpersonal skills
Excellent Negotiation skills

Required knowledge, skills and abilities:

Good problem solving skill.
Good analytical skill
Good knowledge of Microsoft office suite
Optimistic Attitude

Generic Skills:

Team worker, interpersonal skills, commercial focus.
Flair, energy and sustained capacity for hard and smart work
Confident and Sociable
Outstanding interpersonal, organizational and communication skills with very fluent English.

Supervisory Skills: