Latest Job Vacancies at Accion Microfinance Bank, 10th July, 2019

⏲ Jul 10, 2019, 5:38 PM
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Accion Microfinance Bank Limited - Established in 2006, began operations in May 2007 on license from the Central Bank of Nigeria. Our management team comprises seasoned and distinguished professionals from diverse backgrounds complemented by the expertise of our technical partners, ACCION International. At Accion Microfinance Bank our core values, business philosophy and methodology distinguish us as one of the leading microfinance banks in Nigeria. We are recruiting to fill the position below: Job Title: Recovery Manager Location: South South/East Job Responsibilities

Identifying, developing and implementation of sound, acceptable credit policies
Identification of areas for improving processes, implementing best practices and metrics to track performance management
Reconciling transactions and balances to maintain accurate accounts
Maintaining bad debt and bad debt recovery records
Monitoring receivables and collections and providing updates of receivables and providing appropriate reporting procedures
Providing regular updates of receivables to management
Negotiating payment programs with delinquent customers
Identifying accounts requiring collection agency or legal action and coordinating collections with third party contractors
Monitoring violations of credit policies, providing analysis, conclusion and recommendations, present findings to senior management
The credit manager will be responsible for motivating subordinates to optimize their performance and professional growth.

Qualifications & Experiences

B.Sc/BA/HND in Social Sciences, Business, Banking, Finance, Marketing or any other numeric course
An MBA will be added advantage
Minimum of 5 Years work experience in the Banking sector.

Key Performance:

Excellent numeric and analytical skills
Effective communication/interpersonal skills with people at all levels, including ability to use tact, diplomacy and persuasiveness
Strong leadership negotiation and problem solving skills
Strong analytical skills e.g. read and interpret financial statements.
A pro-active, self-starter with excellent all round communication skills
Ability to motivate and mentor subordinates
Strong leadership and people management skills
Strong analytical skills, ability to conduct credit analysis and strategically analyze financials
Excellent communication skills, ability to present financial information effectively.

Required Knowledge:

Detailed knowledge of required documentation and a thorough knowledge of Lien Laws that govern the transactional relationship between the Customer and the Company
Knowledge of contract payments
Understanding of financial and debt analysis
Knowledge of micro, small and medium enterprise market.

Interested and qualified candidates should: Click here to apply Application Deadline 12th July, 2019. Job Title: Agent Network Manager Location: Nigeria Job Responsibilities

Research and analyse the market to identify mutually beneficial partnership opportunities/ collaborations and develop strategies for execution
Management of the quality of the Agent Network
Ensure KYC, AML and CFT processes are in place and followed by all Agent Network Supervisors across Nigeria.
Ensure the agent call centre is operating effectively and operating within agreed performance metrics.
Assist the relevant staff with sales functions
Delivery of high quality stakeholder communications and reporting concerning the performance of the agent network.
Liaise with agent network partner organization for network expansion across the country
Understand Nigeria?s financial, mobile and electronic payment regulatory regimes and underlying principles.
Meet deadlines set on the project plan and roll-out plan.
Regularly travel to branch locations across the country to assess and monitor the agent network.
Liaise with marketing and operations functions of the bank to conduct customer satisfaction surveys
Ensure a target percentage 17% of Accion?s customers are served by agents
Ensure agents are signed up for pilot run and full deployment in 6 branches
Drive and/or Support, the creation of a profitable, sustainable agency banking network nationwide
Manage all aspects of recruitment and performance monitoring of 3rd party agent recruiters
Manage all aspects of ongoing projects related to the Agent Network initiative
Building strategic partnerships with FMCGs, Associations, and Retail Chains to identify and recruit ideal super-agents
Supervising regional and Branch-level Agent Network support staff to ensure quality service delivery to agents and financial targets are met
Periodically recommend improvement of our agent management framework, go-to-market strategy, manuals and interfaces through use and feedback
Ensure product awareness among staff, customers/agents & potential customers of the Bank
Extract insights from field data, challenges, competitor intelligence and any customer/agent to continuously drive improvements in the agency network

Key Performance

Understand how savings and micro credit administration works within and outside the Bank
Importance of impact finance in the unbanked segment of the population
Understand AMFB?s market penetration and expansion plan

Required Knowledge:

Knowledge of Agent Banking Industry wide
Experience with agency distribution model in financial services or other relevant sector such as FMCG or Telco
Knowledge of the banks operating environment and business strategy.

Required Qualification

B.Sc/ Higher National Diploma in Marketing/Business Studies

Interested and qualified candidates should: Click here to apply Application Deadline 13th July, 2019. Job Title: Quality Assurance Specialist Location: Lagos Job Responsibilities

Draft quality assurance policies and procedures
Interpret and implement quality assurance standards
Evaluate adequacy of quality assurance standards
Review the implementation and efficiency of quality assurance measurement systems
Plan, conduct and monitor testing and inspection of products and services to ensure finished product quality
Document internal audits and other quality assurance activities
Investigate customer complaints and non-conformance issues
Collect and compile statistical quality data
Analyze data to identify areas for improvement in the quality assurance system
Providing regular updates of receivables to management
Develop, recommend and monitor corrective and preventive actions
Prepare reports to communicate outcomes of quality activities
Identify training needs and organize training interventions to meet quality standards
Co-ordinate and support on-site audits conducted by external providers
Evaluate audit findings and implement appropriate corrective actions
Monitor risk management activities
Responsible for document and version management
Assure ongoing compliance with quality and industry regulatory requirements
Oversee product test management including but not limited to creating test strategy and detailed test plans for products; overseeing the test execution; test reporting

Qualification & Experiences

Minimum of First Degree/ Higher National Diploma (HND) in management studies, technology, process engineering, or any relevant discipline
Minimum of 4 years working experience in Banking/ IT/ Analytics and Service Measurement

Key Performance:

Good numerical skills and an understanding of statistics
Excellent communication skills, ability to present financial information effectively
Planning, organisation and time management skills

Required Knowledge:

Quality Auditor, Quality Engineer, Quality Improvement Associate, Six Sigma certifications,
Technology proficiency - Proficient in the use of modern technology
Product management, quality inspection, auditing and testing experience
Knowledge of digital solutions, services and products
Knowledge of innovation in financial services
Knowledge of ideation and prototype development
Knowledge of stakeholder management
Knowledge/experience with software testing tools
Knowledge of project management
Knowledge of basic programming skills
Knowledge of market trend analysis
Knowledge of digital security

Interested and qualified candidates should: Click here to apply Job Title: Digital Partnership Manager Location: Lagos Job Responsibilities

Research and analyse the market to identify mutually beneficial partnership opportunities/ collaborations and develop strategies for execution.
Present and discuss partnership opportunities with targeted digital businesses reflecting on the strategic values to the organisation.
Negotiate, structure and monitor the effective execution and financial impact of potential partnerships to ensure achieved verifiable business growth.
Manage and collaborate with other internal stakeholders to ensure potential and existing partnerships are aligned with organizational goals, objectives, guidelines and policies
Plan, co-ordinate and manage the execution of client business partnerships for mutual financial benefit.
Represent the organization and deliver a great experience to potential and existing partners to ensure continuous business revenue growth
Foster in-depth and productive relationships at all levels with each partner
Implement and manage a performance management framework to support each partnership objectives and KPIs
Measure and prepare reports on various.

Qualifications & Experiences

Minimum of First Degree (B.Sc.) in any relevant discipline; Post Graduate Degree will be an added advantage
5 years? experience in the financial services, Fintech, IT/ Consulting, marketing Communication and digital product/ program management industry
Relevant professional certifications is an advantage.

Key Performance:

IT skills (ability to use MS Office applications ? Projects, Visio, Excel, Word, Powerpoint
Data gathering and analysis skills
Business development, Analytical and problem-solving skills
Proven ability to drive results with data-based insights
Project and people management Skill.

Required Knowledge: