Latest Job Openings at Catholic Relief Services (CRS)

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Catholic Relief Services(CRS) is an International non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality. CRS works through local church and non-church partners to implement its programs, therefore, strengthening and building the capacity of these partner organizations is fundamental to programs in every country in which CRS operates. CRS re-established presence in Nigeria in 2000 and currently focuses on vulnerable children, agriculture, health and HIV, extractives and governance, and peace building programming. We are recruiting to fill the position below:     Job Title: Emergency MEAL Coordinator Location: Borno Background/Job Summary

• Now in its ninth year, the Lake Chad Basin crisis has been estimated to affect 10.7 million people in one of the world's poorest, most drought-prone regions.
• As of January 2018, an estimated 5.2 million people are in dire need of emergency food assistance in Northeast Nigeria.
• Despite a scale up in humanitarian assistance, significant gaps remain, as thousands of people affected by the conflict have not been reached with adequate humanitarian support. Communities are in immediate need of food, nutrition, WASH, emergency shelter, and NFIs to save lives and restore dignity.
• Agriculture and livelihood support remain key as the ongoing humanitarian response transitions to support early recovery and resilience. Social Cohesion forms an integral part of the overall response.
• To effectively respond to the crisis, CRS' Northeast Nigeria emergency and early recovery program provides a holistic support package including food assistance, nutrition, NFI, WASH, shelter, agriculture, livelihoods, and social cohesion for both IDPs and host families.
• Where possible, CRS seeks to maximize project impact, efficiency and effectiveness by adopting market based approaches through e-vouchers and empowering targeted communities through participatory approaches.
• The primary roles for Emergency MEAL Coordinator include providing technical and field level support to improving emergency MEAL and information management systems in CRS’ emergency responses in Northeast Nigeria.

Specific Responsibilities Monitoring & Evaluation:

• Champion and maintain a robust MEAL system for emergency response where MEAL related documents, reports and tools including ICT4D are organized, up-to-date and accessible.
• Lead and ensure that all emergency and early recovery projects follow CRS’ MEAL Policies and Procedures, CRS’ project management standards as they relate to MEAL.
• Ensure that donor’s MEAL and reporting requirements are adequately incorporated in projects’ M&E plans.
• Develop and continually update a MEAL operation manual in line with SMILER (Simple Measurement of Indicators for Learning and Evidence-based Reporting) approach for emergency and early recovery projects.
• Ensure the consistency of tools, indicators and methodologies for data management and analysis across projects as appropriate.
• Lead the implementation of data quality controls and annual data quality assessments to ensure the integrity of project data.
• Coordinate the implementation of program assessments and evaluations including baseline, annual, and end line assessments to recognize results of emergency response.
• Coordinate and lead needs assessments that may be required to inform new or adapted programming.
• Collaborate with the program team and Emergency Coordinator to communicate assessment findings to different stakeholders, tailored to the needs of various audiences.
• Ensure MEAL systems allow for timely and quality reporting both internally and externally and for timely decision making.
• Work closely with emergency state-based MEAL team Abuja-based MEAL Manager, ICT staff and emergency program staff to incorporate and maximize the value and utility of ICT4D initiatives, including ICT4D software, license management and necessary technical support when needed
• Conduct field monitoring visits events frequently with project teams and implementing partners. Document, summarize and report monitoring findings for program quality and decision-making purposes on regular basis.
• Conduct, document and report Post Distribution Monitoring, Real Time Evaluations and On-Site Monitoring using scientific methodologies oriented to emergency context including sampling and analysis.
• Monitor Gateway and coordinate staff for regular updates on critical and time-bound project specific information including annual BSDI updates for all emergency projects.

Learning:

• Coordinate and facilitate After Action Review and reflection events for learning with Project Management and Emergency Coordinators.
• Promote learning and assist response team on documenting and implementing lessons learned and good practices.
• Coordinate and conduct annual MEAL self-assessment of emergency response with Projects and emergency response leads.
• Support the elaboration of success stories and case studies - modify as needed based on intended audience.

Accountability:

• Lead the development and implementation of feedback and response channels to reflect the preferences of community members and beneficiaries.
• Coordinate and support emergency response for accountability specific requirements including accountability needs for distributions interventions
• Support programming staff to incorporate participatory methods into community level M&E systems and tools.
• Orient program staff and partners on the basic principles and practices of beneficiary accountability.
• Guide project managers to ensure that they consult with male and female beneficiaries in one or more communities to define indicators for project success.
• Ensure that beneficiary feedback is adequately analyzed and documented.
• Ensure that all sensitive and not sensitive cases are channeled (including documentation) according to the framework with a high level of confidentiality and neutrality
• Coordinate with Gender and Protection Focal Persons for accountability related cases that involves gender and protection factors

Capacity Building and Supervision:

• Train and providing on job support on MEAL and ICT4D to state-based MEAL leads and their teams.
• Engage direct reports regarding their development plans, determine their professional aspirations, and manage/coach them towards development objectives.
• Provide high quality mentoring and coaching of staff and partners.
• Address poor performance promptly and constructively, ensuring fair treatment of staff by identifying, documenting and providing adequate support to address performance and behavioral issues.
• Promote a work culture in line with CRS values: promotion of international and national talents, collaboration, and uniform adherence to CRS programming principles.

Qualifications

• Master's Degree in a field related to International Development, Research or Social Sciences or equivalent relevant experience and Bachelor's Degree
• Minimum of 3-5 years of work experience in a project management position involving MEAL responsibilities with an international NGO
• Strong knowledge of principles and current approaches to MEAL of development programs using both quantitative and qualitative methods, especially those of USAID
• Knowledge with beneficiary accountability mechanisms and ability to implement these
• Proficiency in database development/management, and skills in analyzing, interpreting and communicating data and information to various stakeholders
• Strong experience in conducting assessments and surveys
• Experience with facilitation, capacity strengthening and partnership building, with the capacity to empower staff through opportunities for growth & development
• Experience contributing to the development of technical proposals
• Supervisory experience and management and team building skills
• Excellent planning and organization skills
• Flexibility to work both in a team and independently
• Excellent communications skills, both oral and written
• Excellent self-motivation skills
• Ability to exercise sound judgment and make decisions independently
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Power BI, Web Conferencing Applications, ICT4D software ad devices, information management systems.
• Experience living and working, preferably in an emergency context
• Willingness to be based in rural North-East Nigeria and travel to field locations
• Familiarity with Red Rose One System preferred

Personal Skills:

• Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
• Strong relationship management skills and the ability to work effectively with culturally diverse groups.
• Strong written and verbal communication skills with ability to write reports
• Proactive, results-oriented, and service-oriented
• Cultural sensitivity, patience and flexibility
• Demonstrated personal accountability and driven to serve others
• Required/Desired Foreign Language: English fluency, including excellent oral and written skills, required.

Application Deadline  28th March, 2018.     Job Title: Nutrition Officer Ref Code: NO210318 Location: Gubio - Borno Primary Job Responsibilities

• Under the leadership of the Nutrition Officer, and with guidance from the Borno Program Manager, the Nutrition Officer is responsible for the implementation of Nutrition Activities in Magumeri and Gubio LGAs, while maintaining relationships with nutrition and medical actors and beneficiaries.

Specific Job Responsibilities

• Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Schedule the daily activities for Nutrition Community Mobilizers regarding screening, referral and follow up of SAM and MAM child under 5 years old.
• Ensure that Nutrition Data are reliable and correct
• Implement Infant Young Child Feeding messaging and care group mother model in both LGAs
• Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
• Support accountability through coordinating project evaluation activities and assisting partners in their efforts to collect and analyze project data per specified mechanisms and tools. Collaborate with local partner(s) to prepare reports per established reporting schedule.
• Collect information on staff capacity needs and technical assistance needs of partner organizations and monitor capacity building and technical support activities to ensure effective impact.
• Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising practices.
• Any other task assigned by supervisor

Qualifications and Skills

• Bachelor degree in Nutrition, Social Sciences, community development, or any other relevant field
• At least 2 years’ experience in project implementation preferably with an NGO Experience in the field of Nutrition for an NGO is a must.
• Demonstrated experience in data collection
• Ability to speak local languages - Kanuri and Hausa - is a must
• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
• Proven experience in group discussions and other participatory methods
• Demonstrated commitment to gender-responsive programming.
• Excellent organizational, analytical, oral and written communication skills in English
• Team-oriented and strong interpersonal skills
• Ability to work effectively under pressure and to organize and prioritize a variety of initiatives
• Willingness to travel about 70% of the time.

    Job Title: Market Assistant Ref Code: MA210318 Location: Gubio - Borno Slot: 2 Primary Job Responsibilities

• Under the leadership of the Market Officer (MO), and with guidance from the Borno Program Manager, the Market Assistant (MA) is responsible for the daily project activities in her/his geographic location, while maintaining relationships with vendors and beneficiaries.

Specific Job Responsibilities The MA’s specific responsibilities will include the following:

• Undertake market visits at the point of disbursement to ensure that progress is made as per project plan
• Assist MO in e-voucher distribution process as well as extend support to beneficiaries and vendors, as necessary
• Ensure that feedback from beneficiaries on project implementation is regularly documented, shared and addressed through the appropriate channel
• Facilitate and actively engage in data collection activities such as PDM, price monitoring and ensure that quality standard is maintained where data is collected by market CMs
• Conduct regular monitoring of project implementation and report on challenges for timely action
• Provide support during beneficiary identification, registration and verification using standard tools
• Support MO to ensure community sensitization across all interventions is conducted before e-voucher disbursement
• Assist the market and MEAL team in card distribution for project beneficiaries
• Assist procurement/MEAL officer for identification of vendors and market actors to participate in the e-voucher activities
• Carry out regular vendor training and refresher activities
• Support Mo to plan and facilitate meetings with stakeholders and beneficiaries and sharing project information with relevant local authorities
• Any other task assigned by supervisor
• Travel: Willingness to travel about 70% of the time.

Qualifications and Skills

• Bachelor degree in Social Sciences, Community Development or any other relevant field
• At least 1 years’ experience in project implementation preferably with an NGO
• Proficiency in MS office application such as word, excel, PowerPoint and outlook
• Demonstrated experience in data collection
• Proven experience in group discussions and other participatory methods
• Demonstrated commitment to gender responsive programming.
• Excellent organizational, analytical, oral and written communication skills in English
• Ability to speak local languages - Kanuri and Hausa - is a must
• Team-oriented and strong interpersonal skills
• Ability to work effectively under pressure and to organize and prioritize a variety of initiatives
• Willingness to travel about 70% of the time.

    Job Title: MEAL Manager - ECHO Ref Code: MME210318 Location:  Borno Project Background

• Under the direction of the MEAL Coordinator and the ECHO program manager, the MEAL Manager will be responsible for all MEAL related activities for the ECHO funded project, including, but not limited to: monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post activity assessments, beneficiary database management, recalibration of beneficiary targeting at project mid-point, development and implementation of accountability mechanism as well as compilation of monthly, bi-monthly, and quarterly reports.
• The MEAL Manager will be based in Maiduguri with frequent trips to the project area and will report to the ECHO PM, working closely with the Emergency MEAL Coordinator, based in Maiduguri, and the MEAL Coordinator, based in Abuja.

Job Responsibilities Monitoring and Evaluation:

• Design and manage Monitoring, Evaluation, Accountability and Learning system with the support from the Senior MEAL Manager.
• Conduct SMILER workshop at the project start-up
• Facilitate to design and conduct of MEAL surveys including PDMs, evaluation, baselines and others related to the project; in close consultation with the project management and MEAL leads
• Develop or adapt project specific MEAL tools and carry out field testing where necessary.
• Track donor and CRS reporting requirements and deadlines and provide MEAL information to Program Manager for drafting reports.
• Determine role of all actors involved in providing technical support to project monitoring and evaluation.
• Ensure consistency of standards, harmonization of information and input from beneficiaries and sharing of learnings.
• Maintain the project database and supervise related matters
• Facilitate to perform quantitative and qualitative analysis of data for project requirements
• Verify data for completeness, correctness and consistency and follow up on any data/program quality issues.
• Lead regular MEAL field visits to collect data with the help of partners, assess the application of MEAL tools and assist in preparation of monthly/quarterly report to donors and CRS office.
• Identify bottlenecks in the program MEAL systems, recommend appropriate solutions and ensure follow-through.
• Promote the use of Information Communication Technology for Development (ICT4D) solutions throughout the project or digital data collection.
• Ensure regular analysis and action planning meetings to (1) compare data against project milestones, targets, and quality expectations across project sites; (2) identify issues requiring further attention; (3) define action needed and assign responsibility and deadlines- are conducted and prepare report.
• Ensure that the cross-cutting themes such as gender and protection are integrated in the partners’ and in the project’s MEAL plans and systems.
• Ensure ethical and safe collection and storage of data.

Accountability:

• Lead the development and implementation of feedback and response channels to reflect the preferences of community members and beneficiaries of the project
• Coordinate and support emergency response for accountability specific requirements including accountability needs for distributions interventions
• Facilitate to orient program staff and partners on the basic principles and practices of beneficiary accountability.
• Ensure that beneficiary feedback is adequately analyzed and documented.
• Ensure that all sensitive and not sensitive cases are channeled (including documentation) according to the framework with a high level of confidentiality and neutrality
• Coordinate closely with MEAL Coordinator on for accountability related cases that involves gender and protection factors

Learning:

• Identify, document, store and share lessons learned (this includes success story too) that have implications for refinement of best programmatic practice.
• Conduct and document end of project learning reviews and share learning with stakeholders.
• Liaise with the PM, Senior MEAL Manager and EC to carry out needs assessments and initial evaluations to inform proposal development.

Supervision:

• Provide quality mentoring and coaching to ECHO program MEAL staff and ensure that coaching and performance plans are completed on time and with adherence to CRS talent management quality standards.
• Together with the Emergency MEAL Coordinator, EC, Country Program MEAL Coordinator and PM, identify capacity building needs for staff/partners.
• Support training events organized by CRS for staff and/or partners, including project reflections, learning assessments, planning and facilitation guides.

Qualifications and Skills

• University degree, preferably in Statistics, Information Management, Management, Social sciences or related fields.
• At least 5 years of experience in Monitoring, Evaluation, Accountability and Learning, preferably in humanitarian or development context.
• Proven track record and experience in developing M&E plan, systems and database using MS office applications (Excel or Access) and software applications.
• Strong knowledge and proven experience on developing and analyzing logical and conceptual framework.
• Ability to train partners and staff on developing and maintaining the M&E system.
• Strong analytical and critical thinking skills.
• Excellent written and oral communications skills in English.
• Strong interpersonal skills and ability to work in a diverse team and manage complex and sensitive organizational relationships.
• Demonstrable understanding of and commitment to promoting gender equity and the interests of vulnerable people.
• Enthusiasm for and commitment to CRS’s values and guiding principles.
• Ability to manage complex workloads and deliver work to tight deadlines.
• Ability to travel frequently and stay in difficult environments

    Job Title: Nutrition Project Manager Location: Damaturu - Yobe Primary Job Responsibilities The Nutrition Project Manager (PM) is responsible for the overall management and technical direction of CRS nutrition programs, funded by FFP and ECHO, targeting vulnerable IDPs and host communities in NE Nigeria. Reporting to the FFP & ECHO Program Manager with accountability to the Nutrition Officer, and Nutrition Community Mobilizers, the Nutrition PM will undertake the following responsibilities related to project cycle management, technical direction, and program development: Technical/Administrative, Program Quality and Implementation:

• Ensure quality and timely field level implementation of the Nutrition program against set objectives, targets and work plans:
  • Advise and assist CRS nutrition team in developing project specific strategies, tools, systems and plans.
• Ensure that nutrition programs utilize international best practices, policies and guidelines, in line with Ministry of Health and WHO/UNICEF
• Oversee the collection and timely reporting of data and statistics for all nutrition programs in line with CRS guidelines and according to donor requirements
• Actively monitor programs/projects through field visits, surveys and/or exchange of information with partners to assess progress, identify bottlenecks and take timely decisions to resolve issues and/or refer to relevant officials for timely resolution.

Program Development and Strategic Planning:

• Contribute to and support in carrying-out the situation analysis for the nutrition sector to ensure timely and current data on maternal and child nutrition are available for the designing, development and management of nutrition projects:
  • Identify opportunities for program and proposal development in line with the CRS's and donor guidelines
  • Participate in proposal writing and budget development processes for nutrition program
  • Lead technical assessments as a basis for nutrition program development when necessary to monitor evolving needs of the target communities and adjust the programmatic priorities as necessary.

Capacity Building and Supervision:

• Ensure the capacity building of CRS nutrition team and partner staff through on-job training, technical guidance and coaching sessions while ensuring staff performance evaluation plans are developed
• Ensure appropriate support to the nutrition team by regular field visits and provide targeted technical feedback.
• Develop capacity building plans and strategies and identify relevant training opportunities for CRS and partner staff to advance knowledge and skills in nutrition.
• Monitor staffing needs and assist the recruitment of local staff and support staff development through mentoring to enhance the capacity of project and partner staff
• Develop a process for ensuring quality and safety of nutrition related activities and products

Coordination and Representation:

• Represent CRS at nutrition sector working group meetings and coordination forums UN, international and national NGOs for nutrition coordination as needed at the LGA and state level
• Ensure a good coordination with other CRS partners staff, nutrition field teams and provide frequent feedback and updates
• Develop new and manage existing relationships with key stakeholders and the potential collaborators for nutrition programs.

Reporting:

• Support the development of field-based reports to CRS and/or external donors, as necessary
• Conduct any other programming responsibility delegated by the supervisor

Key Working Relationships:

• Internal: FFP & ECHO Program Manager, Nutrition Officers, CMs, Emergency Coordinator, MEAL Coordinator.
• External: Partner staff, relevant nutrition stakeholders e.g. UN bodies, local and INGOs, local and national authorities
• Travel: Willingness to travel about 50% of the time.

Agency-wide Competencies (for all CRS Staff) These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results:

• Serves with Integrity
• Models Stewardship
• Cultivates Constructive Relationships
• Promotes Learning

Qualifications and Skills

• Master's Degree in Public Health, Nutrition, or related field
• 3-5 years of experience in nutrition program implementation with an international humanitarian NGO
• Experience with nutrition in emergencies (CMAM, IYCF-E, data collection), preferably in the Nigerian context
• Experience in conducting nutrition assessments (SMART, KAP surveys) and an understanding of nutritional information systems
• Proven experience in project design and implementation, proposal-writing, budgeting and financial management in nutrition
• Strong understanding of the humanitarian emergency operating context, including Sphere, the humanitarian system, donors, security, and program management.
• Demonstrated commitment to gender responsive programming.
• Excellent organizational, analytical, oral and written communication skills.
• Team-oriented and strong interpersonal skills
• Ability to work effectively under pressure and to organize and prioritize a variety of initiatives

    How to Apply Interested and qualified candidates should send their detailed 3-page Resume in a single file word document to: [email protected] The "Job Title, Reference Code for the position and the State being applied for" should be stated as the subject of the email.   Application Deadline  3rd April, 2018.  

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