Junior Account Manager Job at Orange Business Services
Orange Business Services manages and integrates the complexity of
international communications, freeing our customers to focus on the
strategic initiatives that drive their business.
Our extensive
experience and knowledge in global communication solutions, together
with our understanding of multinational business and local support in
166 countries and territories, ensure that our customers receive a
consistent, global solution wherever they do business.
Job Function : (Junior) Account Manager
Reports to: Sales Manager
Mission & role
Execute
with discipline the region sales strategy, assist Sales Manager in high
potential customer acquisition and relationship management. Act as
company ambassador in the country and promote Orange offering.
Identify
high growth customer build relationship at CXO level. Effectively
support Sales manager, on achieving sales target and region KPI’s,
ensuring outstanding customer experience by providing quicker resolution
to problems and queries within the region. The mission is also to
maintain an updated knowledge of market trend and transition, players
and broader ICT ecosystem.
key Accountability
Engage
with current and potential customers at the Executive level to
understand their overall strategy and key business drivers; strive to
develop a roadmap with the customer that facilitates progression towards
or closure of Orange contracts (network services, solution sets, IS
procurement, value added surround services)
Develop
multilevel and multifunctional relationships (CEO, CFO, CIO and
Business Unit Leaders) to drive solutions that are innovative and
provide value / benefit relative to the customer’s respective business
needs; deepen and widen relationships with a longer term focus.
Understand
the customer's business and IT strategy; map these requirements to
industry trends, as well as with existing customer requirements where
Orange solutions have helped provide value.
Prepare
regular analysis of competitor activity to understand market direction
and potential impact on customer relationship, proactively look for
opportunity to address need for cost reductions or technology refresh
to achieve enhanced capability, improved efficiency, or pronounced
market advantage
Position consulting services as
required to strengthen relationship by demonstrating Orange Business
Services’ ability to bring intellectual value and advise; provide
resolution of communications related problems through quality analysis
in partnership with customer
Organize conferences and social events that give Orange captive access to customers in an attempt to build rapport.
Look
to identify and manager third parties that add value to proposed
solutions; position Orange as the strategic integrator providing a
unique value proposition for our clients.
Required Experience
- Minimum 3 years’ experience in consultative selling to and relationship management of multinational corporations
- Solid understanding of Orange Business Services six solution sets (messaging, network performance, security, VoIP, infrastructure management, mobility, outsourcing out-tasking)
- Strong industry sector knowledge and understanding of key customers in that sector, their strategies and business challenges
- Understanding of corporate governance within complex organizations
- Partnering with software, hardware and consulting vendors with multinational customer bases
Ability to:
■ engage and partner with customer and internal staff as required.
■ work in a virtual team environment.
■ identify and qualify revenue generating opportunities
■ draw upon experience and relationships to gain access to new accounts.
Education, qualifications, and certifications
Degree in Technology, Business, Finance or other relevant field (or equivalent)
Other (Desirable)
■ Membership in related professional organizations
■ Certifications / accreditation in relevant areas
How to Apply
Interested and qualified candidates should
Click Here to Apply