Jobs in Onne for a Customer Fulfillment Coordinator at GE Oil and Gas
GE
(NYSE: GE) works on things that matter. The best people and the best
technologies taking on the toughest challenges. Finding solutions in
energy, health and home, transportation and finance. Building, powering,
moving and curing the world. Not just imagining. Doing. GE works.
GE is recruiting to fill the below position:
Job Title: Customer Fulfillment Coordinator 6
Job Number: 1989404
Location: Onne, Nigeria
Business: GE Oil & Gas
Function: Services
Role Summary/Purpose:
The role of Order-To-Remittance Coordinator is required to interface
with various functions (Sourcing, Quality, Engineering, Inventory,
Operations etc) to fulfil customer orders and improve OTR processes to
drive improved OTD (On-Time-Delivery), Margin and Cash. In this role,
execution of subsea repairs and spare parts requirements will be
followed on day-to-day basis and resolve issues through immediate action
or short-term planning.
Essential Responsibilities:
- Lead PO/Contract review with cross functional team for assigned PMS (Product Management System).
- Review delivery commitment for the week /month for identified delivery versus actual and OTD versus contract date.
- High customer interaction, produce regular reports on spares and services status and present internally
- Manage an effective document control system ensuring material
relating to the customer is properly registered, circulated, controlled
and easily accessible to the OTR team.
- Participate where appropriate in commercial risk reviews (R0/R1/R2/RRC)
- Identify and report any quality or compliance concerns and take immediate corrective action as required.
- Drive continuous improvement on all related processes, work
instructions, and procedures to ensure ongoing standardization and
simplification of the Quality Management System related to facility
operation.
- Aware of and comply with the GE Quality Manual, Quality
Management System, Quality Management Policy, Quality Goals, and
applicable laws and regulations as they apply to this job type/position.
- (management) and externally (customers).
- Track open orders. Identify and proactively remedy OTD, Margin and Cash risks.
- Provide weekly repairs and spare parts reports – OTD, spend, Work-in-progress, performances etc
- Transactional work activities include operations support,
contract/risk analysis, profitability analysis, delivery and invoicing
confirmation, scope verification.
- Ensure customer expectations are met and deliver customer satisfaction.
- Ensure shop planning documents are provided to customers where required.
Qualifications/Requirements
- Bachelor's degree from an accredited university or college (or a high school diploma/GED)
- At least 2 years of Fulfilment and Operations exposure in an Oil and gas company
- At least 4 years post degree work experience in a formal work environment
Desired Characteristics:
- Good Interpersonal skills
- Ability to work with one or more teams, across functions and regions
- Good organization and administration skills
- Good written and communication skills
- Being flexible and pro-active
- Excellent IT skills
- High attention to detail
- Ability to multitask effectively
- Speed and accuracy in reporting
How to Apply
Interested and qualified candidates should:
Click here to apply online