Job Vacancies in a Telecommunications Company (Telvida) March 21st 2014

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At Telvida, we recognise that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work - efficiently and effortlessly. We are a modern telecommunications business, specialising in Unified Communications installation and support.
Telvida is recruiting to fill the position of:

Job Title: Front Desk Officer
Location: Lagos
Responsibilities

• Answering phones calls and directing the incoming calls to the relevant parties/ department.
• Provide information about establishment, such as location of departments or offices, or services provided.
• File and maintain records.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries
• Assist with errands
• Other assigned task

Requirement and Qualification

• Ability to use the computer
• Minimum of SSCE/OND

Job Title: Sales Engineer
Location: Lagos, Abuja
Responsibilities:

• Develop technical documents such as proposals, product specifications, Visio diagrams, etc
• Provide presales and post sales support through requirement gathering, proposal development and delivery of technical presentations
• Participate in regular meetings and conference calls with clients to qualify opportunities and recommend technical solutions
• Create a well-qualified pipeline of prospective business opportunities by establishing and maintaining professional relationships with key decision-makers.
• Research, source, make initial contact (cold calling, telephone prospecting, etc), with potential clients to accurately qualify prospects and establish their business needs
• Identify new business and potential opportunities ,accurately qualify prospects and establish their business needs
• Effectively answer any question regarding the proposed solution, which may include questions about installation and configuration
• Develop business development initiatives and help build relationships with local customers and partners
• Prepare and present proposals and sign-up of new accounts
• Provide timely feedback to the Director, regarding performance, sales activity reports and strategy concerns
• Manage all activities through the Customer Relationship Management Software (CRM), ensuring consistency and accuracy.

Requirements and Qualifications

• A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years experience in a B2Brole, selling services in IT/ Networking or a related technology-based industry
• In-depth knowledge and understanding of networking technologies, design principles and practical application
• Proficient in the use of Microsoft Office, CRM and other related software
• Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
• Cisco certifications such as CCNA and/or CCDA will be an added advantage
• Ability to deliver presentations to clients key decision makers, an aggressive strategist with proven ability to close deals via strong and persuasive closing skills
• Outstanding interpersonal skills;
• Strong initiative skills, working both independently and as part of a team;
• Excellent skills in teamwork, leadership and communication
• Professional self-starter, high level of motivation, customer empathy and ethics
• Strong analytical and reasoning abilities
• Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
• Candidate must be result-oriented.

Job Title: Solution Engineer (Lagos, Abuja, Port Harcourt)

Location: Lagos, Abuja, Port Harcourt

Responsibilities:

• Develop technical documents such as product specifications, Visio diagrams, etc
• Provide day-to-day support, proactive maintenance and perform independent complex system troubleshooting
• Work closely with clients to integrate ITA products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.
• Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.
• Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance.
• Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.
• Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.

Requirements and Qualifications

• A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years in IT/ Networking or a related technology-based industry
• Candidate will possess a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision
• In-depth knowledge and understanding of networking technologies, design principles and practical application
• Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage
• Cisco certifications such as CCNA and/or CCDA will be an added advantage
• Candidate must possess Strong technical and analytical, problem solving and Interpersonal skills.
• Excellent skills in teamwork, leadership and communication
• Professional self-starter, high level of motivation, customer empathy and ethics
• Strong analytical and reasoning abilities
• Ability to collect and analyze data, draws conclusions, and make actionable recommendations.
• Candidate must be result-oriented.

Job Title: Interns - Sales Engineer

Location: Lagos, Abuja

Job Description:
This is a great opportunity for anyone planning to begin a career in unified communication/ICT. Intern will gain hand-on experience working in the field and will be exposed to:

• Prospecting clients
• Developing proposals and making presentations to clients and key decision makers in different organizations.
• Real world knowledge of working with clients and managing accounts

Requirements and QualificationsIdeal candidate should possess the following:

• A degree in computer science, Information systems, Electrical engineering or a related technical discipline
• Excellent communication and interpersonal skills
• Ability to use the computer

Duration:
3months -1 year.
Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.


Job Title: Interns - Solution Engineer

Location: Abuja, Lagos

Job Description: Are you eager to begin a career in the ICT but can‘t get started because you don‘t have experience. This is a great opportunity for you to gain hand-on experience working in the field. Successful candidates will be exposed to:

• Developing technical documents
• Carrying out site survey
• Participate in implementation and deployment of projects, from inception to delivery.
• Real world knowledge of working with clients and managing accounts

Requirements and Qualifications

• A degree in computer science, Information systems, Electrical engineering or a related technical discipline
• Excellent communication and interpersonal skills
• Candidate must e flexible and able to travel.
• Ability to use the computer

Duration:
3months -1 year.
Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.

How To Apply
Interested candidate should send a copy of CV to: [email protected]
Subject should be the position with the location in bracket e.g. Sales Engineer (Lagos) or (Abuja)

Only shortlisted candidates will be contacted

Application Deadline 26th March, 2014

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