Job Vacancies at De Rossi Suites Gwarimpa, Abuja
De Rossi Suites is a new hotel located by 3rd Avenue in Gwarimpa, Abuja to be opened in October, 2020.
We are recruiting to fill the positions below:
Job Title: Front Desk Officer
Location: Gwarimpa, Abuja (FCT)
Job Descriptions
- Welcome and greet guests
- Answer and direct incoming calls
- Inform guests of hotel rates and services
- Make and confirm reservations for guests
- Ensure proper room allocation
- Register and check guests in
- Confirm relevant guest information
- Verify guest's payment method
- Verify and imprint credit cards for authorization
- Issue room keys and direct guests to their rooms
- Maintain clear and accurate records of guest room bookings
- Compute all guest billings, accurately post charges to guest rooms and house accounts
- Receive and transmit messages for guests
- Retrieve mail, packages and documents such as faxes for guests
- Listen and respond to guest queries and requests both in-person and by phone
- Provide accurate information about local attractions and services
- Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests
- Complete and maintain any incident reports, daily activity reports or other reports requested by management
- MANAGE conference room bookings and scheduling close guest accounts and check guests out review accounts and charges with guests during the check-out process
- Process accurate payment of guest accounts
- Inform housekeeping when rooms have been vacated and are ready for cleaning
- Monitor visitors to the hotel
- Enforce rules and policies of the hotel maintain a neat and orderly front desk and reception area.
Job Title: Hotel Accountant
Location: Gwarimpa, Abuja
Employment Type: Full-time
Duties and Responsibilities
Hotel accountants may work with different kinds of taxes and budgets depending on the size of the hotel where they work, but they tend to perform the same duties overall:
Manage the Budget:
- The main duty of the hotel accountant is to monitor and manage the hotel’s overall budget. This is a broad responsibility that encompasses a lot of individual tasks and duties, such as monitoring expenses and making adjustments where necessary.
Process Payroll:
- The hotel staff need to be paid, and the hotel accountant is responsible for processing payroll. This is especially important to perform in a timely manner so the hotel staff can be paid appropriately.
Track Expenses:
- Hotel accountants track employee expenses through expense claims and company credit card purchases. Expense tracking is important for tax and reimbursement purposes. This can also help provide budgeting information so accountants can create future budgets.
Report Finances:
- Hotel managers and executives want to be informed on the overall finances of the hotel, and it's the hotel accountant's responsibility to create and present reports on these figures. As such, hotel accountants should be familiar with tracking and analyzing financial data.
Financial Auditing:
- From time to time, hotel accountants will perform audits on overall hotel operations. This includes auditing cash registers, credit card statements, and banking accounts. These audits ensure nothing out of the ordinary is happening with the hotel's finances.
Job Qualification
- Bachelor's Degree with at least 2 - 5 years work experience.
Job Title: Sales and Marketing Officer
Location: Gwarimpa, Abuja (FCT)
Employment Type: Full-time
Responsibilities
- Successfully promoting and managing the brand
- Working with advertising agencies
- Managing relationships with agencies and partners
- Overseeing budgets for advertising, marketing, and promotions
- Monitoring competition
- Supervising the Marketing and Sales Department staff
- Generating new ideas for customer incentives and accommodation or business packages and other sales and marketing duties.
Requirements
- Minimum of Bachelor's Degree qualification.
- Minimum of 2 - 5 years work experience.
Skills:
- Work well with people
- Have fantastic presentation skills
- Be an excellent negotiator
- Have exceptional communication skills
- Use current technology for the benefit of the hospitality property, for example social media such as blogs, twitter and RSS feeds if they can be used appropriately.
- Think creatively to come up with exciting new campaigns
- Own a driver's licence and a vehicle
Job Title: Laundry Attendant
Location: Gwarimpa, Abuja
Employment Type: Full-time
Responsibilities
- Sorting, washing, drying, pressing, and folding clothing and other textile items.
- Removing stains from items using the appropriate procedures.
- Performing minor sewing duties.
- Tracking which items belong to whom.
- Keeping an updated inventory of laundry detergents and sewing kits.
- Tracking maintenance and repairs on laundering equipment.
- Ensuring that the facility remains clean at all times.
- Anticipating and responding to customers' queries, concerns, and complaints.
- Keeping sufficient tokens or change for the washing and drying machines, if required.
Requirements
- High School Diploma or equivalent is advantageous.
- Prior experience in a similar role is preferable.
- Familiarity with cleaning detergents and laundering equipment.
- Ability to stand for long periods.
- Capacity to lift up to 20 pounds unaided.
- Basic arithmetic skills.
- Outstanding organizational and time management skills.
- Excellent analytical and problem-solving skills.
- Personable disposition with a knack for customer service.
- Available to work shifts and on weekends.
Job Title: Hotel Security Officer
Location: Gwarimpa, Abuja
Employment Type: Full-time
Job Description
- Hotel security officers work in pairs, groups or individually, depending on the size and demands of the property.
- They have varied tasks but spend the majority of their time patrolling the property, checking stairwells and generally overseeing an area. Although most security officers don't carry weapons, they often have access to firearms in cases of extreme emergency.
- Electronic surveillance incorporates a significant part of security operations in many hotels. Security officers often spend time monitoring and observing the property via surveillance equipment, which allows them to watch several areas at once.
A hotel security officer usually performs the following tasks:
- Respond to individual guest needs and concerns.
- Patrol property, both inside and outside.
- Check security locks and alarms on doors and stairwells.
- Escort guests as needed.
- Monitor surveillance cameras.
- Submit written reports.
- Work cooperatively with local law enforcement.
Hotel security officers will often go for long periods without incident, but they need to be aware at all timesWhile not technically law enforcement, these professionals provide safety and security for guests and staff.
Job Qualification
- Bachelor's Degree with at least 2 - 5 years work experience.
Job Title: Barman
Location: Abuja
Responsibilities
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
- Interact with customers, take orders and serve snacks and drinks
- Assess customers needs and preferences and make recommendations
- Mix ingredients to prepare cocktails
- Plan and present bar menu
- Check customers identification and confirm it meets legal drinking age
- Restock and replenish bar inventory and supplies
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
Experience
- Candidates should possess 2 - 5 years work experience.
Job Title: Chef (Continental / African)
Location: Gwarimpa, Abuja
Employment Type: Full-time
Responsibilites
- Setting up the kitche n with cooking utensils and equipment, like knives, pans and food scales
- Studying each recipe and gathering all necessary ingredients
- Cooking food in a timely manner
- Delegate tasks to kitchen staff
- Inform wait staff about daily specials
- Ensure appealing plate presentation
- Supervise Cooks and assist as needed
- Slightly modify recipes to meet customers' needs and requests (e.g. reduce salt, remove dairy)
- Monitor food stock and place orders
- Check freshness of food and discard out-of-date items
- Experiment with recipes and suggest new ingredients
- Ensure compliance with all health and safety regulations within the kitchen area
Requirements
- SSCE / GCE / NECO qualification
- Proven work experience as a Chef or Cook
- Hands-on experience with various kitchen equipment (e.g. grillers and pasta makers)
- Advanced knowledge of culinary, baking and pastry techniques
- Leadership skills
- Ability to remain calm and undertake various tasks
- Excellent time management abilities
- Up-to-date knowledge of cooking techniques and recipes
- Familiarity with sanitation regulations
- Culinary school diploma preferred
Job Title: House keeper
Location: Gwarimpa, Abuja
Employment Type: Full-time
Job Duties
- Dusting and polishing furniture and fixtures
- Cleaning and sanitising toilets, showers/bathtubs, countertops, and sinks
- Maintaining a clean and sanitary kitchen area
- Making beds and changing linens
- Washing windows
- Vacuuming and cleaning carpets and rugs
- Sweeping/vacuuming, polishing, and mopping hard floors
- Sorting, washing, loading, and unloading laundry
- Ironing clothing items
- Using any cleaning equipment such as vacuums, mops, and other cleaning tools
- Keeping bathrooms stocked with clean linens, toiletries, and other supplies
- Cleaning mirrors and other glass surfaces
- Emptying trash receptacles and disposing of waste
- Steaming and cleaning draperies
- Washing blinds
- Tidying up rooms
- Monitoring cleaning supplies and ordering more as needed
- Reporting any necessary repairs or replacements
Job Qualification
- SSCE / GCE / NECO with at least 2 - 5 years work experience.
How to Apply
Interested and qualified candidates should send their Application Letter and CV to: [email protected] clearly indicating the "Job Title" as subject of the email.
Application Deadline 24th September, 2020.