Job Recruitment at Management Systems International (MSI)
Management Systems International (MSI) - A Tetra Tech Company, is an international development consulting firm based in Washington, D.C. and founded in 1981 by Marina Fanning and Larry Cooley. In 2016, MSI became a Tetra Tech company.
We are recruiting to fill the positions below:
Job Title: Administrative and Operations Officer
Location: Abuja, Nigeria
Job Type: Local Staff
Job Classification: Project
Project Summary
- The purpose of the Nigeria Monitoring Project (NMP) is to establish a third-party monitoring system to monitor, verify, and analyze trends on humanitarian programs in Nigeria funded by USAID’s Office of U.S. Foreign Disaster Assistance (OFDA) and the Office of Food for Peace (FFP).
- The program will create an independent and verifiable monitoring mechanism for OFDA and FFP programs in Nigeria that will increase OFDA, FFP, and their partners’ understanding of the outputs, outcomes, processes, progress, quality, challenges, achievements, and lessons learned of their projects. The information and findings will be critical in ensuring program learning, program accountability, and beneficiary accountability, which will be useful for real time programmatic adjustments and future program design.
Position Summary
- The Administrative and Operations Officer will report directly to the Finance and Administrative Manager.
- The Administrative and Operations Officer will undertake tasks under Office Operations and will work closely with the Logistics Specialist and IT Manager.
- S/he will promptly and effectively provide all required support to the program in a timely, compliant and transparent manner.
Responsibilities
- Organize and archive information, as needed, related to project function and administration.
- Perform errands in support of assigned projects, such as banking, post office deliveries or pickups, project purchases, local and distant staff travel or other miscellaneous tasks.
- Perform follow-up calls to provide confirmation of receipt of official correspondence, reservations, and other communications.
- Support procurement actions for office supplies and materials and ensure of an adequate supply of office materials (paper, toner, stationary, cleaning substances, toiletries etc.) for the day-to-day running of the office.
- Welcome and attend to all office guests and answer the office telephone.
- Provide operational support (car hire, airport transfers, pickup/drop-off arrangements and assignment of communication tools) to HQ staff and other consultants visiting the country.
- Assist in organizing events and corporate hospitality functions, using time and resources management skills to achieve smooth implementation.
- Process payments by generating goods received notes for all office/operational activities, services rendered and completed by vendor.
- Assist staff with postal/shipping requirements.
- Keep records of incoming and out-going call/visitor’s logs and ensure proper coordination with guards at all times while ensuring security directives/office policy are followed as regarding accessing the NMP Office building/workspace.
- Assist in management of office premises and facilities.
- Maintain up-to-date record of all rent, service and utility contracts for the office and administer prompt payment of rents, service and utility bills.
- Support NMP IT staff in the installation and troubleshooting of IT-related issues (e.g. computers, phones, internet dongles/modems, printers, printer toners/cartridges, photocopiers, toner cartridges, etc.
- Monitor printer cartridge usage and other consumables for all the printers in NMP offices.
- Identify and solve possible problems in the network and internet connectivity with the support of IT Manager.
Qualifications
- University Degree / HND in relevant subject.
- Minimum of 3 years of experience in Administrative and IT Operations/Management.
- Strong English speaking and writing capabilities preferred.
- Ability to implement and manage tasks proactively without waiting for instructions.
- Excellent Knowledge of Abuja roads.
- Strong attention to detail, prioritization, and organizational skills required.
- High degree of maturity and ability to work collaboratively with multiple partners and vendors.
Job Title: Data Manager and Analyst, Nigeria Monitoring Project
Location: Abuja, Nigeria
Project Summary
- The purpose of the Nigeria Monitoring Project (NMP) is to establish a third-party monitoring system to monitor, verify, and analyze trends on humanitarian programs in Nigeria funded by USAID’s Office of U.S. Foreign Disaster Assistance (OFDA) and the Office of Food for Peace (FFP)
- The program will create an independent and verifiable monitoring mechanism for OFDA and FFP programs in Nigeria that will increase OFDA, FFP, and their partners’ understanding of the outputs, outcomes, processes, progress, quality, challenges, achievements, and lessons learned of their projects
- The information and findings will be critical in ensuring program learning, program accountability, and beneficiary accountability, which will be useful for real time programmatic adjustments and future program design.
Position Summary
- The Data Manager and Analyst will conduct data management and analytical services in support of the project’s monitoring activities providing advice, assistance, and guidance to USAID’s program office, technical teams and implementing partners on issues related to the Mission's monitoring and evaluation activities for the Abuja and Maiduguri offices
- The Data Manager and Analyst will play a significant role in helping to create and manage the project’s databases and data systems
- The Data Manager and Analyst will also play an integral role in analyzing and presenting the project’s data for use in Third-Party Monitoring reports, studies, and other NMP reporting deliverables
- The position reports directly to the Deputy Chief of Party (DCOP) with oversight provided by the Chief of Party (COP).
Responsibilities
- Develop data visualization products in conjunction with MSI home office for use in the project’s reports, dashboard and presentations.
- Assist with the creation and management of the project’s relational databases and data systems.
- Conduct data quality assessments (DQAs) and checks to ensure the validity, reliability and integrity of the project’s data.
- Perform data quality control reviews in coordination with local field coordinators (both scheduled and ad hoc) as required.
- Respond to routine and ad hoc data inquiries from USAID and partners.
- Perform analysis of the project’s data using a statistical package, e.g., SPSS in support of the preparation of monthly, quarterly and annual reports, and other project documents as needed.
- Assist in the creation and review of NMP data collection instruments and data collection plans.
- Provide advice to NMP management on data collection, reporting methodologies and instruments to identify any systemic flaws and to support the development of systems that produce consistent, cost-effective, reliable, and timely data and reports.
- Archive project data and reports and other products.
- Assist the DCOP and COP with other duties as required.
Qualifications
- BS / BA Degree in Data Management, Information Technology, Computer Science or a recognized equivalent.
- A minimum of 2 years of professional-level experience creating and maintaining relational databases.
- Ability to write SQL queries and familiar with JSON.
- Experience using Data Visualization tools such as PowerBI and QuickSight for use in the preparation of documents and dashboards.
- Experience with M&E and technical/M&E skills.
- Experience using common statistical packages such as SPSS, STATA, R, SAS and power user knowledge of Excel to analyze M&E data.
- Strong oral and written proficiency in English.
- Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.
- Excellent interpersonal communication skills with ability to work as a team member.
- Ability to travel to Maiduguri a minimum of 25%.
Success Factors
- The candidate will have strong organizational skills, ability to interact effectively with international and national staff, vendors, subcontractors and clients
- He/she will possess strong English language verbal and written communication and will be a solid team player
- He/she will possess a demonstrated ability to multi-task, be a strategic thinker and operate with genuine dedication to program support.
Job Title: Finance and Administrative Manager - Nigeria Monitoring Project
Location: Nigeria
Job Type: Local Staff
Job Classification: Project
Project Summary
- The purpose of the Nigeria Monitoring Project (NMP) is to establish a third-party monitoring system to monitor, verify, and analyze trends on humanitarian programs in Nigeria funded by USAID’s Office of U.S. Foreign Disaster Assistance (OFDA) and the Office of Food for Peace (FFP).
- The program will create an independent and verifiable monitoring mechanism for OFDA and FFP programs in Nigeria that will increase OFDA, FFP, and their partners’ understanding of the outputs, outcomes, processes, progress, quality, challenges, achievements, and lessons learned of their projects.
- The information and findings will be critical in ensuring program learning, program accountability, and beneficiary accountability, which will be useful for real time programmatic adjustments and future program design.
Position Summary
- The Finance and Operations Manager will be the primary focal point for all financial and administrative matters.
- S / he will be responsible for financial management, accounting, human resources, procurement, logistics and administration of both the project headquarters office and the remote field office.
- S / he will report to the Chief of Party and work full-time at MSI’s project headquarters office in Abuja, Nigeria.
Responsibilities
Finance:
- Oversee all project financial transactions, including deposits, receipts and vouchers for payment disbursements.
- Train project staff to ensure of 100% compliance with USAID and MSI policies and regulations.
- Develop monthly cash projections of project financial needs for procurement, support of project activities, staff payroll, subcontract/vendor payments, maintenance and repair services, staff travel, and on-hand cash requirements.
- Prepare monthly financial expense reports and cash and bank reconciliation statements.
- Serve as the focal point for project banking matters.
- Analyze and prepare financial and administrative reports as required by the Chief of Party and MSI home office.
Human Resources:
- Oversee human resources management in compliance with local laws and practices.
- Support project recruitment, hiring and personnel management in accordance with MSI policies, USAID regulations, local laws, and the Nigeria Monitoring Project Personnel Manual.
- Prepare, maintain and ensure the security of all employee files.
- Manage the tracking of employee leave balances, performance review calendars and recall/contact rosters.
- Manage issuance of local labor benefits approved by the project, under the supervision of the Chief of Party.
Procurement and Logistics:
- Support all project procurement requirements, including the selection of and negotiation with vendors and the management of subcontractors on the project in coordination with MSI home office.
- Ensure all procurements are conducted in compliance with MSI and USAID rules and regulations (AIDAR & FAR).
- Maintain and regularly update the NMP inventory list to ensure all property is well-maintained, accounted for and properly serialized.
- Review and verify Purchase Request Forms (PRFs) and Purchase Orders (POs), ensuring purchases are allocable, adequate funding is available, expenses are authorized, supporting documentation is captured and recorded, expense totals are accurately recorded, and all payments are controlled/recorded.
Qualifications
- Minimum of five (5) years of relevant work experience.
- Master's degree in International Development, Finance, Accounting or relevant field.
- Demonstrated and proficient experience using Microsoft Excel and QuickBooks.
- Familiarity with FAR and USAID regulations, particularly related to procurements.
- Previous experience working on USAID-funded projects strongly preferred.
- Strong attention to detail, prioritization, and organizational skills required.
Job Title: Security Specialist
Location: Maiduguri, Borno
Job Type: Full Time
Project Summary
- The purpose of the Nigeria Monitoring Project (NMP) is to establish a third-party monitoring system to monitor, verify, and analyze trends on humanitarian programs in Nigeria funded by USAID’s Office of U.S. Foreign Disaster Assistance (OFDA) and the Office of Food for Peace (FFP)
- The program will create an independent and verifiable monitoring mechanism for OFDA and FFP programs in Nigeria that will increase OFDA, FFP, and their partners’ understanding of the outputs, outcomes, processes, progress, quality, challenges, achievements, and lessons learned of their projects
- The information and findings will be critical in ensuring program learning, program accountability, and beneficiary accountability, which will be useful for real time programmatic adjustments and future program design.
Position Summary
- Under the direct supervision of the Deputy Chief of Party, manage all facility, vehicle and personnel security and safety functions in support of the NMP Maiduguri regional office and all associated field monitoring and verification activities.
- This position will be based full time in the NMP Regional Office in Maiduguri and may require regular travel throughout the Northeast Nigerian states.
Responsibilities
- Regularly assess regional communications requirements and needs; ensure the availability of appropriate communications technology; orient all staff to emergency communication procedures and technology; test the emergency communication system regularly, analyze results, and make appropriate revisions; maintain an updated emergency communication contact list.
- Develop and maintain liaison with police, government agencies, local authorities, local leadership and other stakeholders within Northeast regional municipalities.
- Establish a methodology for monitoring, assessing and reporting security / safety-related information that impacts NMP project staff, operations, information and plans.
- Process any and all required security clearances for regional/area travel and habitation.
- Harmonize plans with the NMP Field Coordinator to track NMP staff movements.
- Develop and disseminate regular, up-to-date Security Situation briefs to all NMP staff.
- Conduct regular (checklist centered) security surveys of office and residential areas.
- Prepare and maintain updated security training materials and ensure that all regional staff receive appropriate security orientations within the first days of employment / arrival.
- Collaborate with the Field Coordinator to identify assigned activity locations. Conduct remote reconnaissance, route analysis, and threat assessments for all travel to planned M&V activity sites to determine primary and alternate travel routes and “safe harbor” location options.
- Collaborate with the Deputy Chief of Party to develop a “Safety Decision Support Matrix” to formalize a process by which field team leaders can make “go/no-go decisions” when confronting safety and security challenges.
- Collaborate with NMP leadership to develop, test, train and promulgate the following: Facility Intrusion Response Plan, Ebola Threat Response Plan, Kidnap Response Plan, Personal Security Plan, Medial Evacuation Plan, Basic Life Saving Skills Plan, and other plans as directed.
- Supervise the regular tasks and schedules for security guards and drivers (as required).
- Conduct regular safety and security training with project staff and consultants.
- Work closely with the project’s selected security provider to ensure of the satisfactory delivery of services.
- Perform other related assignments as required.
Qualifications
- A University Degree in a relevant field will be given preference.
- Those with relevant infantry, military police or military intelligence experiences will be given preference.
- Five years of experience and practical knowledge of security / safety-related subjects, threat / risk assessment, security management, and personal / organizational security awareness.
- Proven experience working effectively in complex security environments. Past security experience in Maiduguri and / or Nonthreat Nigeria will be given preference.
- Ability to use modern communications technology (computers, software, cellular and satellite equipment, tracking devices, etc.).
- Strong analytical skills and ability to produce high-quality written reports with minimal/no supervision or support, including: Threat, Risk, and Vulnerability Assessments, Security Surveys, Security Audits, and Contingency Planning.
- Valid driver’s license and an understanding of defensive driving skills.
- Fluency in English and languages / dialects of NE Nigerian states.
- Strong level of understanding of threats and risks in Northern Nigeria.
- Demonstrated report writing and oral presentation skills in English.
- Sound human relation skills, integrity, a commitment to the safety of others, and solid communications skills.
Success Factors
- The candidate will have strong organizational skills, ability to interact effectively with international and national staff, vendors, subcontractors, and clients
- He/she will possess strong English language verbal and written communication and translation skills and will be a solid team player
- He/she will possess a demonstrated ability to multi-task, be a strategic thinker and operate with a genuine dedication to program support.
Note: Only Nigerian citizens are eligible for these positions