MRS Oil Nigeria Plc Job Recruitment, 8th March, 2017

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Aquarian Consult Limited - Our client, MRS is an African conglomerate in diverse activities, yet focused on capturing the entire value chain in oil trading, shipping, storage, distribution and retailing. We are recruiting to fill the position of: Job Title: Network Engineer Location: Lagos Department: Information Technology Report to: IT Manager Grade: Manager Supervises: Help Desk Support Team Internal Working Relationship: All Departments External Working Relationships: Vendors, Consultants; Service providers Job Summary

• The Network Administrator is responsible for the IT Network infrastructure, identifying network requirements, installing upgrades, monitoring network performance, and coordinating network based projects across the organization.
• The job holder interacts with service providers to ensure that seamless and quality data/voice services are delivered to meet the organization’s requirements.

Key Accountabilities Network Infrastructure Administration:

• Manages all network infrastructure and ensure reliable network access
• Ensure network security by maintain supporting documentation where applicable
• Supervise telecommunication support for data and voice connectivity
• Monitor the communication link from head office to all remote sites or locations; ensure the communication link is up and running.
• Ensure that all IOS switches / Router are constantly updated
• Performs backups configurations of all network infrastructure devices.

Remote VPN Support:

• Provide/manage VPN and secured access for all local and remote users.
• Ensure connectivity for remote users
• Ensure that all VPN traffics are secured and well encrypted.

Vendor Engagement and Performance Management:

• Verify materials provided by vendors for authenticity
• Supervise work done by vendors and ensure performance in line with requirements, specification and contract; ensure vendors on site work meets the required safety regulations

End User Support:

• Provide support to end users for timely resolution of network issues
• Ensure end users access to required network infrastructure

Job Requirements Qualifications:

• B.Sc / HND in Computer Science or any relevant discipline.
• Relevant professional certification e.g. Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP).

Experience:

• Minimum of 3 to 4 years of IP network management and implementation experience.
• Ability to deploy and configure a large scale enterprise network.

Knowledge, Skills & Competencies:

• Knowledge of multi-vendor network and infrastructure solutions; Cisco hardware configurations and maintenance; firewalls and security appliances
• Network configuration, monitoring and troubleshooting
• Management of wireless network devices and solutions; general computer hardware troubleshooting repair and maintenance.
• Network device management/maintenance
• Analytical and problem solving skills
• Interpersonal and communication skills
• Switching and routing configuration
• Windows user support; Microsoft Office tools (MS Word, Excel, e.t.c), outlook email configuration and support

Personal Attributes:

• Creative; solution-driven; team player

Key Performance Indicators (KPI):

• Ability to deliver on assigned network related tasks and projects
• Quality documentation of network related activities
• Average time to resolve an incident
• % of issues resolved
• % of user updates or backups within target times
• User satisfaction

Physical & Other Requirements:

• Occasional travel maybe required.

Job Title: Windows Server System Administrator Location: MRS Tincan, Lagos Department: Information Technology Grade: Officer Reports to: Information Technology Manager Internal Working Relationship: All Departments, related business units and locations External Working Relationships: OEMs and IT Vendors Supervises: Interns (IT Students) ; Help-Desk, vendors Job Summary

• The System Administrator will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
• This individual will participates in technical research and development to enable continuing innovation within the infrastructure.
• This will individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and partners.

Key Accountabilities     Responsibilities:

• Perform timely Patch management as per the Schedule.
• Deployment of Monthly MS Fixes / Patches
• Removal of Patches if issues occur
• OS software installation of non-mandatory patches and service packs
• Controlled Reboot of all systems after patch application

 Change Management:

• Perform Change Management as per the process.
• Change Raising to facilitate incident resolution
• Change Review and Monitoring
• Change Management Reporting
• Change Review and Monitoring
• Change Raising to facilitate Problem resolution

Problem Management:

• Responsible for preparing RCA document for Severity 1 & Severity 2 calls.
• Trend analysis of Capacity report
• Problem Management and RCA
• Trend analysis of tickets and recommendation of improvement
• Identifying problem areas and finding out ways to reduce that
• Trend analysis of availability report

Documentation:

• Documenting the changes in change management.
• Document the Incident Report in Incident Management Tools.
• Creating and updating of technical documentation.

 Antivirus:

• Antivirus management
• EPO administration
• Initiate Outbreak co-ordination team
• Troubleshooting of Antivirus Definitions
• Resolution of out of date Pattern files
• Cleaning, deleting and Quarantining affected files
• Management of Performance Monitoring Alerts (false positive)
• Monitoring and Logging for Security violations

Reporting:

• Bi-annual capacity report generation
• Reporting on outstanding Problem Records
• Generation of Monthly Service Level Report
• Generation of Monthly Patch Report.

System Administration:

• Windows OS & AD Incident/Production Management
• Installing, Configuring and Hardening of Windows Servers
• Installing, Configuring and Managing AD / DHCP / DNS Services.
• AD Replication monitoring and regular health checks to be performed
• Creating Group Policies and implementation as per standard procedures.
• RAID Configurations and Disk management utilities tools.
• Daily Operating System alert handling and response
• Quarterly / half yearly password maintenance and scheduling
• Ticket Status Check and Update
• Respond to False Positive Alerts
• Incident Escalation and Progress Monitoring
• Handling Sev1 Incidents reported by automated alerts
• Handling Sev2 Incidents reported by automated alerts
• Monitoring of DHCP Scopes
• Change and Deletion of DHCP scope entries
• Change and Deletion of DHCP Scopes
• Management of IP Reservations
• Maintenance of DHCP Scope Options
• Management of DHCP Incidents and Alerts
• Perform Security Health Check of Windows servers and other compliance related activities.
• The setup and maintenance of new infrastructure of Windows 2012, Windows 2008 Server Edition, Domain Controller, DNS Servers, DHCP Servers, File Server,
• Controlled shutdown and restart of services and dependencies
• Console operations – verify system availability
• Monthly check of assets against CMDB

Key Performance Indicators

• High Systems Availability.
• Reduced Complaints from End Users.
• Timely Incident Re
• Timely Recovery from Disaster
• End Users’ Competence in System Usage.

Job Requirements Qualifications:

• A Bachelor’s Degree, or HND In Information Technology, Computer Science/Engineering, or related discipline.
• Windows System/Server Administration Professional Certification would be an added advantage.

Knowledge, Skills and Competencies:

• Ability to effectively troubleshoot complex technical issues
• Extensive knowledge of PC/server hardware and software maintenance
• Experience with physical (Dell, HP, IBM) and virtual (VMware/Hyper-V/ Citrix) servers
• Proficient with Windows Active Directory services
• Proficient with TCP/IP network protocols
• Familiarity with Microsoft System Center Configuration Manager (SCCM)
• Familiarity with Microsoft System Center Operations Manager (SCOM)
• Familiarity with Assured Compliance Assessment Solution (ACAS)

Experience:

• A Minimum of 5yrs Experience in Windows Server Administration.
• Good understanding GPOs, DNS, DC, MS Azure, WINS Resolution,
• Maintenance and review of application admin accounts
• Maintenance of Hardware Monitoring Agents
• Maintenance of Hardware Management Packs (SCOM).
• Maintenance and review of operating system admin accounts

Personal Attributes:

• Excellent interpersonal, communication and leadership skills
• Assertive and driven
• Resilient and committed
• Inspires and nurtures growth
• Integrity and ethics.

Physical & Other:

• Travel within and Outside Nigeria may be required.

   Job Title: MS SharePoint Administrator Location: MRS Tincan, Lagos Grade: Officer Reports to:  Information Technology Manager Internal Working Relationship: All Departments, Related Business Units and Locations Supervises: Interns (IT Students) ; Help-Desk, Vendors External Working Relationships: Microsoft Inc. Job Summary The SharePoint Administrator will be responsible for providing technical support for the SharePoint environment including assessment and implementation of new capabilities, and providing IT long-term perspective on the relationship of SharePoint technology to the business opportunities facing the company. Key Accountabilities/Responsibilities SharePoint Site Administration:

• Site creation, permission management, content management;
• Gathers requirements, analyzes and implements SharePoint to meet customer and business requirements;
• Provides guidance to business units on structure of their sites;
• Implement custom workflow to automate business process;
• Increases organization effectiveness by identifying opportunities to leverage solutions to other engagements;
• Triages Tier 2 SharePoint issues escalated from the Tier 1 help desk and communicates directly with SharePoint users to resolve, escalate, and reroute SharePoint trouble tickets using standard operating procedures to determine severity and impact;
• Assists users in leveraging Enterprise Features; and
• Assists in creating end-user and technical documentation and training material.
• Leads and facilitates information gathering sessions to validate business cases, gathers and documents business and functional objectives;
• Manages customer relationships by communicating SharePoint architecture standards and Framework; answers questions; resolves concern and issues;

SharePoint Online Server Administration:

• Configuration and maintenance of SharePoint Server;
• Administers & manages the SharePoint farms and databases;
• Defines, implements, maintains and enforces SharePoint Governance policies;
• Ensures the integrity and security of SharePoint data in accordance with business needs and industry best-practices regarding privacy, security, and regulatory compliance;
• Performs and tests routine SharePoint backups and restores;
• Anticipates, mitigates, identifies, troubleshoots, and resolves SharePoint problems and escalates incidents as necessary;
• Identifies and resolves performance or stability issues through performance tuning, proper system design, and patching;
• Researches, stages and oversees new roll outs and upgrades for various applications and hardware to maximize integrity and efficiency of the system;
• Supports the installation, configuration, security, operation, and maintenance of all web portal servers, equipment, and software related to SharePoint infrastructure;
• Participates in full life-cycle development of SharePoint including planning and execution of tasks related to the evaluation  of new  SharePoint  based  initiatives  (Upgrade Versions,Third-Party Solutions, Integration with additional Enterprise Systems);
• Deploys new functionality and/or enhancements to SharePoint functionality;
• Proactively manages and supports the day-to-day system management tasks such as trouble-shooting, backup management and performance tuning;
• Ensures uniform navigation throughout sites; and
• Participates in the planning and implementation of new SharePoint initiatives which includes interfacing SharePoint to new products, third-party solutions and all enterprise application systems.
• Supports application development teams and system administrators throughout project Page 2 of 3 lifecycles;
• Performs system monitoring and log analysis;
• Recommends and performs software upgrades, patches and reconfigurations;
• Maintains policies and procedures for SharePoint administration;
• Performs system/process analysis to evaluate security levels, system utilization and growth projections;

Research SharePoint Application & Business Need:

• Conducting general research on current IT technologies related to SharePoint with duties including but not limited to:
• Conducting research related to updates, patches, upgrades, new software, industry standards, best practices, etc. to keep up-to- date with new SharePoint technologies.
• Performs other related duties, as assigned.

Key Performance Indicators:

• High Systems Availability.
• Reduced Complaints from End Users.
• Timely Incident Re
• Timely Recovery from Disaster
• End Users’ Competence in System Usage.

Job Requirements Qualifications:

• A Bachelor's Degree, or HND In Information Technology, Computer Science/Engineering, or related discipline.
• MS SharePoint Server Administration Professional Certification would be an added advantage.

Knowledge, Skills and Competencies:

• Working knowledge of SharePoint Central Admin;
• Working knowledge of Application support and experience with SharePoint and Windows SharePoint Services (WSS);
• Working knowledge of InfoPath Form development and deployment; Working knowledge of workflows, both Out of the Box (OOTB) and custom through SharePoint Designer;
• Working knowledge of the various roles within a SharePoint environment and knowledge of best-practices with regard to placement of those roles within the environment;
• Some knowledge of research, analysis and reporting methods;
• Some knowledge and understanding of views, web parts, security and other customizations;
• Some knowledge of Microsoft Active Directory, SQL server and networks; Some knowledge of Windows PowerShell and SharePoint command line tools (STSADM);
• Some knowledge of Microsoft Internet Information Systems (IIS 7);
• Some knowledge of installing, configuring, and supporting SharePoint farm environment; Knowledge of research, analysis and reporting methods; Knowledge of SQL server administration;
• Knowledge of SharePoint development and Microsoft Visual Studio .NET; Hands-on software and hardware troubleshooting experience;
• Working knowledge of defining and executing SharePoint governance;
• Working knowledge of documenting and maintaining configuration and process information;
• Working knowledge of handling export/import, backup/restore of SharePoint Farm Site Collections and team sites;

Experience:

• A Minimum Of 5 years Experience in MS SharePoint Server Administration.
• Good understanding SQL, T-SQL, DC, MS Azure, SharePoint Online,

Personal Attributes:

• Excellent interpersonal, communication and leadership skills
• Assertive and driven
• Resilient and committed
• Inspires and nurtures growth
• Integrity and ethics

Physical & Other:

• Travel within and Outside Nigeria may be required.

   Job Title: HR Manager Location: Tincan Department: Human Resources Report to: GM- HR Grade: Manager Job Summary

• The HR manager acts as an organizational development advisor to staff and facilitates initiatives across the organization.
• The HRM plans, develops, implements and administers HR programs for employees.
• This position is also responsible for the development and integration of human resource programs and associated projects to achieve strategic business goals and operational objectives.

Responsibilities Organization Development:

• Design, develop and deliver leadership development strategies and supporting initiatives
• Design and implement development interventions that support the business in improving individual, team and business performance
• Manage organizational development projects
• Identify employees' needs through data collection, observation, employee feedback and discussions with managers and staff
• Recommend new approaches, policies, and procedures to effect continual improvements in the efficiency of the training area in particular and for the HR department in general

Employee Engagement/Culture Change:

• Support the development of organizational culture and leadership
• Utilize change management and coaching tools and techniques to facilitate people through change
• Provide feedback to management on employee engagement, and provide clear links to organizational performance

HR Administration:

• Partner with the business to provide targeted development solutions ensuring that employees at all levels in the organization are engaged and performing to the best of their ability
• Manage policy compliance and administer disciplinary procedures
• Provide guidance to managers & supervisor on staff management issues
• Advise managers on organizational policy matters

Team Leadership:

• Plan, direct, supervise, and coordinate work activities of direct reports relating to employment, training, compensation, employee relations and other HR functions

Financial:

• Turnover and profit per employee
• Labour cost as % of turnover

Internal Process:

• Turnaround time
• Process and administrative efficiency
• Effective employee engagement programs
• Manage organizational development projects

Customer:

• Staff Turnover/Retention
• Average length of service
• Employee satisfaction

Learning & Growth:

• Training hour per employee
• Competency development
• Team Development

Job Requirements Qualifications:

• A First Degree, preferably in the Management or Social Sciences
• Masters in Human Resources Management will be an added advantage
• Professional HR qualification

Knowledge, skills and competencies:

• Human Resource Management Expertise and Practice
• Strategic Planning & Management
• Good knowledge of country labor law
• Leadership & Administration
• Change Management
• Relationship Management
• Critical Thinking
• Communication
• Coaching

Experience:

• At least 10 years' experience in HR practice
• Development and implementation of HR policies and procedures experience

Personal Attributes:

• Integrity and ethics
• Focus and personal drive
• Proactive
• Ability to exercise independent judgment in evaluating situations and making timely decisions
• Goal oriented
• Flexible and Adaptable
• Charismatic
• Ability to work effectively under pressure

Physical & Other Requirements:

• Travel may be required

 Note: Only qualified candidates will be contacted. How to Apply Interested and qualified candidates should send their applications and CV's (PDF format) to: 

• [email protected] for Network Engineer Position
• [email protected] for Windows Server System Administrator Position
• [email protected] for MS SharePoint Administrator Position
• [email protected] for HR Manager Position

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