Job Opportunities at Sterling Bank Plc

Sterling Bank Plc "Your one-customer bank" is a full service national commercial bank in Nigeria. In over 50 years of operations, Sterling Bank (formerly NAL Bank) has evolved from the nation’s pre-eminent investment banking institution to a fully-fledged commercial bank; and completed a merger with 4 other banks - Indo-Nigeria Merchant Bank, Magnum Trust Bank, NBM Bank and Trust Bank of Africa - as part of the 2006 consolidation of the Nigerian banking industry.

We are recruiting to fill the position below:

Job Title: Team Lead, Card and Switching

Location: Lagos
Job Type: Full-time
Specialization(s): Technical Support

Job Summary

• Responsible for ensuring robust and efficient e-Channels platforms for SAF business operations, which includes Cards Solutions support e.g. VISA/Master/Verve; administration and support of e-Payments solutions for SAF

Job Description

• Manage information technology function for e-operations, Digital & transactional banking and Strategy.
• Ensure alignment of IT strategy with short and long-term business goals.
• Be the champion for business enablement, service & process transformation and cost efficiency
• Develop Cost efficiency/revenue generation initiatives
• Capacity planning for improved productivity and business growth  
• Manage and lead teams of technical staff, managing and supporting multi-systems and utilizing technology that is optimized for the Bank
• Ensure delivery and management of technology projects and solution life cycle
• Manage and oversee project implementation within the budget and set time frames
• Manage the operation, implementation and support of Core Banking Peripherals (EFT Interface), electronic channels and specialized applications
• E-channels resilience/cycle time to resolve problems or issues
• Provide technology enablement for users, branches, ATMs and electronic delivery channels
• Customers experience on e-Channels
• Management of technology systems and service providers in line with SLA
• Minimize revenue leakages through automation of manual processes
• Influence Compliance to bank’s policies and regulatory requirements with respect to payments and cards transactions and enabling systems
• Prepare budgets for the unit
• Ensure effective partnership with stakeholders within Technology, within the Bank and external

Job Experience

• Minimum of 4 years or more post qualification experience in information technology with at least 3 years’ experience in senior IT management functions

Interested and qualified candidates should:Click here to apply

Job Title: SAF Card and Switching Officer

Location: Lagos
Job Type: Full-time
Specialization(s): Technical Support

Job Summary

• Responsible for overseeing FEP and Card services Infrastructure performance, as well as new system/project integration and deployment to existing infrastructure to ensure long term business sustainability and profitability.

Job Description

• Integrate and deploy new systems and products to ensure business sustainability and profitability
• Configure complex system and security to suit current business needs and requirements as well as regulatory compliance
• Ensure timely resolution of service desk issues in line agreed SLAs
• Ensure timely reporting and analysis of data for business/management decision making
• Perform second level support to SBUs to ensure effective service delivery
• Perform POS acquiring service support and monitoring; this will include the entire merchant life cycle from on-boarding to transaction processing.
• Review transaction analysis/service improvement in liaison with NIBSS and other stakeholders
• Conduct performance review and analysis across enabling platforms, such as; HSM and Thales payshield manager events/
• Manage/monitor efficiency of virtual terminals e.g. IPG (Payment gateway), MVISA,QR,Visa direct(remittance)

Job Experience

• Minimum of first degree in Computer Science, Computer Engineering or related Disciplines, other relevant professional IT certificate will be advantage.
• 2 - 5 years experience

Interested and qualified candidates should:Click here to apply

Job Title: Brand & PR Executive

Location: Lagos
Job Type: Full Time
Specialization(s): Media & Public Relations

Job Summary

• As the Sterling Alternative Finance Brand Marketing Lead you will help shape the company’s outward image.
• To do that, you will need to support consumer insights statistics and help create innovative branding campaigns.
• Ultimately, you will help create the Sterling Alternative Finance company reputation and use positive brand perception to drive growth.

Job Description

• Serving as the assistant spokesman for SAF for all levels of public communications, respecting brand integrity while conducting self in a manner befitting of an ethical brand
• Supporting SAF’s visibility in strategic channels
• Support above channels by conducting programs to increase sales, working alongside digital product and other marketing teams.
• Help to develop brand positioning and analyse consumer insights.
• Translate brand elements into plans and go-to-market strategies.
• Lead creative development to motivate the target audience to take action.
• Set inspiring direction for the creative team to develop innovative, breakthrough creative concepts.
• Monitor consumer reactions online and offline.
• Conduct activities to animate the brand, driving traffic from strategic experiential initiatives with themed events and activations, in order to create desire, brand buzz and animate product options, new releases and brand announcements.
• Manage an external PR team working on brand initiatives.
• Oversee new and ongoing marketing and advertising activities making sure they are in line with the brand image.
• Draft press releases, pitches, case studies, white papers, and media summaries.
• Build relationships with new media contacts and introduce SAF to existing contacts.

Job Experience and Qualification

• BA / B.Sc in Marketing or any related field. A professional Marketing certificate is an added bonus
• At least 3 years.

Interested and qualified candidates should:Click here to apply

Job Title: Team Lead, SAF Database Administration

Location: Lagos
Job Type: Full-time
Specialization(s): Database Administration

Job Summary

• To oversee all enterprise databases and middleware of servers towards high service level agreed with customers and the business by ensuring high availability and reliability of these databases.

Job Description

• Manage the bank’s application databases, develop and ensure that data storage, archiving, back-up and recovery procedures are functioning as required at optimum levels.
• Ensure database integrity and security at all times.
• Manage and maintain user accounts, objects, access permission and privileges.
• Perform database administration.
• Assesse user needs and conduct periodic database capacity planning.
• Monitor and optimize/tunes the performance of the bank’s databases.
• Generate periodic database performance and availability reports.
• Manipulate data within databases to increase manageability and data retrieval.
• Analyze database efficiency and offer suggestions for improvement.
• Monitor database availability, stability, and integrity using activity logs and other tools.
• Oversee and execute data security measures to maintain data integrity and confidentiality.
• Manipulate database to provide required Management Information.
• Develop cross platform knowledge to manage databases across a number of vendors.
• Accurately estimate and manage storage requirements, security, auditing, backup, and recovery.
• Provide database solution support for primary and secondary production problems.
• Database Alert monitoring.

Job Experience

• Minimum of 6 years post qualification experience of which at least 4 must have been in the Financial Services Sector and 1 year in a supervisory position.

Interested and qualified candidates should:Click here to apply

Application Deadline 29th April, 2021.