Job Opportunities at Gokada, Lagos

⏲ Feb 8, 2021, 8:17 PM
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Gokada is one of the leading technology startups in Nigeria, and has the potential to become one of the most impactful companies in all of Africa. The company operates the leading “superapp” on-demand multi-service platform in Africa’s largest economy, Nigeria, and Gokada’s services include delivery, ride-hailing, and other verticals. Similar to how more mature international peers such as Gojek, Grab, and Pathao evolved, Gokada is growing very rapidly and has attracted a strong roster of local and international VC backers.

We are recruiting to fill the position of:

Job Title: Content Manager

Location: Lagos
Employment Type: Full time

Job Dimensions

The Content Manager will lead our content marketing strategy and the overall brand communication of the company
If you can efficiently and creatively strategize and create marketing content that will in turn influence ROI for the organization then this roll is for you. You will work with a variety of teams to coordinate our marketing, advertising and promotional activities.Your goal is to increase client engagement and promote our company and drive ROI.

Responsibilities

Develop content strategy aligned with short-term and long-term marketing targets.
Collaborate with design teams to plan and develop content.
Create and publish engaging content.
Create engaging contents and ensure brand consistency.
Optimize content according to SEO.
Use content management systems to analyze website traffic and users engagement metrics.
Manage content distribution to online channels and social media platforms to increase conversion ratio.
Develop content calendar monthly for all digital and offline platforms.
Ensure compliance with law (e.g. copyright and data protection).
Stay up-to-date with developments and generate new ideas to draw audience’s attention.
Formulating a cross-platform content strategy.
Brainstorm with team members to develop new ideas.
Build a following on social media.

Requirements

Minimum 2 years experience
Proven work experience as a Content manager.
Knowledge of SEO and web traffic metrics.
Familiarity with social media.
Excellent writing skills in English and pidgin
Attention to detail.
Good organizational and time-management skills.
BSc degree in Journalism, Marketing or relevant field

Interested and qualified candidates should:
Click here to apply

Job Title: QA Engineer
Location: Lagos
Job Type: Full Time

Job Description

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.
QA Engineer responsibilities include designing and implementing tests, debugging and defining corrective actions.
You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
The QA technician role plays an important part in our company's product development process.
Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective.
If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we'd like to meet you.
Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities

Discover and Report bugs and errors to development teams
Ensure the successful deployment of products to the end-users.
Help troubleshoot issues
Conduct pre-release and post-release testing
Develop standards and procedures to determine product quality and release readiness
Research new tools, technologies, and testing processes
Review user interfaces for consistency and functionality
Develop and execute manual and automated tests to ensure product quality
Monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Meet with the software/product designers to determine quality assurance parameters.
Develop and apply testing processes for new and existing products to meet client needs.

Requirements

At least 2 years proven experience as a Quality Assurance Tester or similar role
Proven track record in Testing Management and experience working in an Agile / scrum context.
Attention to details
Analytical mind and problem-solving aptitude
Excellent grasp of test metrics, release process and test environment principles
Understanding of common software failures and faults.

Note

You'll have to work remotely and communicate with coworkers around the world. Hence,
A good internet connection is essential.
Timetables may slightly vary depending on the timezones of your teammates.
Will have to engage in Video and Audio calls regularly.

Interested and qualified candidates should:
Click here to apply

Job Title: Security Officer
Location: Lagos
Job Type: Full Time

Job Role

We are scouting for a competent, skilled Security Officer to guard and protect our assets and staff from theft, vandalism or any other kind of illegal activity.
The security officer will be in charge of monitoring and patrolling the premises, our assets, and by extension, dealing with any and all perpetrators they apprehend.
The job calls for an excellent sense of observation and high moral character because the safety and security of the staff, inventory lies in their hands.

Responsibilities

Builds a strategic and comprehensive information security program that defines, develops, maintains and implements policies and processes that enable consistent, effective information security practices which minimize risk and ensure the integrity, confidentiality and availability of information that is owned, controlled and processed within the organization. Ensures information security policies, standards, and procedures are up-to-date.
Initiates, facilitates, and promotes activities to foster information security awareness within the organization.
Creates a culture of cyber security both with the IT organization and driving behavioral changes for the business.
Evaluates security trends, evolving threats, risks and vulnerabilities and applies tools to mitigate risk as necessary.
Manages security incidents and events involving electronic protected health information (ePHI)
Ensure that the disaster recovery, business continuity, risk management and access controls needs of the facility are addressed.
Ensures the institution/organization complies with the administrative, technical and physical safeguards.
Collaborates with organization senior management, Privacy Officer, and Corporate Compliance officer to establish governance for the security program.
Serves in a leadership role for security compliance.
Works closely with the Privacy Officer to ensure alignment between security and privacy compliance programs including policies, practices and investigations, and acts as a liaison to the information systems and compliance departments.
Is responsible for initial and periodic information security risk assessment/analysis, mitigation and remediation. Responsible for development and implementation of security risk management plan.
Ensure organization has audit controls to monitor activity on electronic systems that contain or use electronic protected health information.
Oversee periodic monitoring and reviewing of audit records to ensure that activity is appropriate. Such activity would include, but is not limited to, logons and logoffs, file accesses, updates, edits and printing.
Ensure the organization has and maintains appropriate system use and disclosure / confidentiality statement.
Oversees, develops and/or delivers initial and ongoing security training to the workforce. Initiates, facilitates and promotes activities to foster information security awareness within the organization and related entities
Participates in the development, implementation, and ongoing compliance monitoring of all BA's and business associate agreements, to ensure -security concerns, requirements, and responsibilities are addressed.
Establishes and administers a process for investigating and acting on security incidents which may result in a privacy breach breaches.
Partners with Human Resources and Compliance Officer to ensure consistent sanctions for security violations
Maintains current knowledge of applicable federal and state security laws, licensing and certification requirements and accreditation standards.
Communicates any and all infractions to management through periodic reports and presentations
Provides assistance to clients, visitors and employees in need in a courteous manner
Collating and analyzing of security and safety statistics.
Ensuring a zero lost time injury frequency in company operations.
Developing an effective journey management plan for company fleets and operations.
Developing an effective travelling security plan for the company expatriates.
Developing an anti kidnapping plan for the company employees.
Planning, developing, implementing and sustaining an effective security and safety policy for the company.
Leads in accident investigation, incident reporting, theft and other criminal cases in the police station.
Representing the company in court sessions.
Bailing of company vehicles and sales bikes from the police Station.

Requirements

Must possess a High School Diploma
5+ years of experience as a security officer, preferred
Excellent written and verbal communication skills
Tech-savvy with experience dealing with radio equipment, surveillance systems and console monitors
Expert in first aid and basic life support procedures
Knowledge of security procedures and legal protocol.

Interested and qualified candidates should:
Click here to apply

Job Title: New Project Launcher

Location: Lagos
Job Type: Contract

The Challenge

Given the current Lagos market, traffic remains one of the biggest challenges. The city needs innovative projects to curb traffic, provide safer and better services, and make people lives easier.

The Opportunity

After working on providing safe and reliable ride hailing services in Lagos, Gokada is looking to pilot new projects to give Lagosians safe, fast and reliable service.
Looking for rock stars to take over the entire initiative of market research, running full scale test pilots and finally building/scaling the project.
Will be initially a 3-month project which can be further converted to full-time position based on performance and interest.

The Team

You’ll be joining a team of highly motivated and vibrant professionals that believe in collaboration, passionate about excellence and results.
You’ll learn about the Gokada way, our values, learn from our team, management, while also sharing your own best practices and your own style.
You'll get to know our quirks and how we celebrate and value everyone's personality on our team and organization as a whole.

The Skills Set

Entrepreneurial mindset with proven experience starting and growing projects or enterprises
Excellent verbal and written communication skills for effective and efficient communication.
Data-driven decision making mindset and solid analytical skills for problem-solving.
Good managerial and organizational skills which involve multitasking and rapt attention to details.
Creativity and enthusiasm for building something innovative and impactful
Good knowledge of financial models.
Interest in a company’s growth and self-development.

Within 3 Months, You'll

Understand the market requirements and test pilot projects to target the respective market
Work with respective departments and government agencies for regulations
Build the entire project till launch.

Interested and qualified candidates should:
Click here to apply

Job Title: New City Launcher

Location: Lagos
Job Type: Full Time

About the Role

As a city launcher, you are the first “boots-on-the-ground” representative for new Gokada markets.
In each new city, you will run through an operational playbook, including recruiting a team, recruiting riders, working with city regulators, and testing and iterating on various operational models.
This role requires great project management skills and a determination to “hustle” and get things done.

Responsibilities

Build a launch plan and budget for each market you're launching to operationalize a fleet of riders in a matter of weeks
Recruit and build out a foundation for a strong local operational team
Grow initial ridership through launch marketing campaigns in close coordination with HQ
Be the initial operations point-of-contact for city regulators, local businesses, and riders.
Continually innovate on launch playbooks to help scale our other cities
Work cross-functionally with our Ops, Eng, and BD teams to streamline processes.

Qualifications

2 - 4 years of operations management, consulting, banking or tech background
Analytical background: you can mold and understand data to drive action and results
Project management experience with an obsession over details
Excellent communication skills: collaborate effectively across internal teams and work with local governments and businesses
An entrepreneurial spirit - no problems with getting your hands dirty
Flexibility to travel 70-80% of the year.

Interested and qualified candidates should:
Click here to apply

Job Title: VP of Product

Location: Lagos
Employment Type: Full time

Details

We are looking for a VP OF PRODUCT who will be responsible for leading and facilitating the creation of all of the company’s products going forward as the company grows from a “Series-A funded” company and strives to become Africa’s largest technology “unicorn”.
The VP OF PRODUCT will play an instrumental role in this growth, working directly with Gokada’s CEO and Board of Directors. The VP OF PRODUCT will be someone who has previously achieved the level of at least Product Manager at another world-class internet company, and who is excited to take the next step in their career by building and leading a new product organization.
The VP OF PRODUCT will be a strategic leader, a visionary, a capable manager, and an enthusiastic advocate of Gokada’s products, brand, and ecosystem value-add. The VP OF PRODUCT will also need to be someone who can roll up their sleeves and get things done in a fast-paced, high-growth, entrepreneurial startup, and someone who is excited by the prospect of building a product organization from the ground-up.
The job location of this role is flexible, but candidates not located in Nigeria must have a demonstrable ability to lead remote teams as well as a willingness to regularly travel to Nigeria.

Key Responsibilities
Gokada’s VP OF PRODUCT will be one of the most senior executives in the company, interacting directly with the company’s CEO and Board of Directors. They will be in charge of a broad scope of product-related activities, including:

Product strategy: the VP OF PRODUCT will be responsible for further developing Gokada’s product strategy in a way that is aligned with the company’s vision, mission, and business objectives. This will include defining the company’s product strategy, roadmap, and feature definition of all of the company’s products.
Product design: the VP OF PRODUCT will be responsible for designing the company’s products across all verticals, leading and interfacing with Gokada’s design and user experience teams.
Product development: the VP OF PRODUCT will be responsible for the entire product development process for all of the company’s products, leading and interfacing with Gokada’s engineering and software development teams.
Product growth and marketing: the VP OF PRODUCT will be responsible for managing the product growth and marketing of the company’s products, leading and interfacing with Gokada’s marketing team.
Product data gathering and analysis: the VP OF PRODUCT will be responsible for ensuring that the relevant metrics are gathered for each product and that these metrics are continuously analyzed to facilitate product improvement. As part of this, the VP OF PRODUCT will be responsible for gathering and interpreting feedback from users of the company’s products in order to assist with design and strategy decisions.
Structuring, growing, and managing the product organization: Gokada is a young company that is growing rapidly. The VP OF PRODUCT will be responsible for structuring the company’s product, design, engineering, and product marketing teams, and will be ultimately responsible for growing these teams and interviewing, recruiting, hiring, and supervising all employees within those teams.

Job Requirements
Given the senior nature of this role and the above responsibilities, as well as the startup / entrepreneurial stage of the company, a strong VP OF PRODUCT candidate must possess the following skills and traits:

World class product management skills: Exposure to world-class product management practices, with at least 5 years of experience working in a world-class software product organization, reaching the level of at least Product Manager. The VP OF PRODUCT must be proficient in the use of computer software such as Illustrator, Dreamweaver, Fireworks, Visio, and Photoshop, and product management and prototyping tools such as Asana, Confluence, and Figma. The VP OF PRODUCT must be also be proficient with Microsoft Office (Word, Excel, Powerpoint) in order to create documents, analyses and content for presentations made to the business’s stakeholders, external business partners, collaborating department personnel, junior product management personnel, and consumers.
Strong business and technology skills: the VP OF PRODUCT will be responsible for translating Gokada’s business objectives into a product roadmap, and will be responsible for leading various functions including design, engineering, and product marketing. As such, successful candidates will have diverse professional experience that demonstrates their strong business acumen (undergraduate or graduate business degrees are a plus), solid understanding of software development and technology (programming skills are a plus), and a fluency with product marketing and growth strategies.
Entrepreneurial mindset: The VP OF PRODUCT will be joining a young, fast-growing, Series-A funded company. They will need to be able to roll up their sleeves and get things done without relying on extensive infrastructure and support. Rather, they will be tasked with building, growing, supervising and overseeing the entire product organization, including design, engineering, and product marketing functions. This is a unique opportunity to build an entire product organization, and therefore a successful VP OF PRODUCT candidate will be the type of person who enjoys getting things done and building new things.
Strategic product vision: The VP OF PRODUCT will be responsible for the “why” of the product and what to build next. They must then align the company around their overarching vision and must ensure individual features and products are in line with business objectives, making adjustments when necessary.
A data-driven mindset: As the leader of product, the VP OF PRODUCT must make objective, data-driven decisions. A strong VP OF PRODUCT candidate will be able to define the metrics related to product performance and track them on an ongoing basis, such as:
- Revenue and profits
- User activity and engagement within the product * Churn rate and retention
Strong empathy for Emerging Market customers: Gokada operates in Africa, where issues like payments and logistics are complex. A successful VP OF PRODUCT candidate will have meaningful exposure to Emerging Markets issues (Nigeria / Africa is preferable) through prior professional or personal experiences. This experience must be of the sort that enables the VP OF PRODUCT to strongly empathize with the problems, needs, and desires of Gokada’s customers, and to be able to channel this empathy into customer discovery efforts and into ultimately building the right product experiences for Gokada’s customers.

Interested and qualified candidates should:
Click here to apply

Job Title: IT Solution Manager

Location: Lagos
Employment Type: Full time

The Challenge

Given the current Lagos market, traffic remains one of the biggest challenges. The city needs innovative projects to curb traffic, provide safer and better services, and make people lives easier.

The Opportunity

After working on providing safe and reliable delivery services in Lagos, Gokada is looking to pilot new projects to give Lagosians safe, fast and reliable service. Looking for rock stars to take over the entire initiative of market research, running full scale test pilots and finally building/scaling the project. Will be initially a 3-month project which can be further converted to full-time position based on performance and interest.

The Team

You’ll be joining a team of highly motivated and vibrant professionals that believe in collaboration, passionate about excellence and results. You’ll learn about the Gokada way, our values, learn from our team, management, while also sharing your own best practices and your own style. You'll get to know our quirks and how we celebrate and value everyone's personality on our team and organization as a whole.

The Role

The IT Solution Manager will be responsible for managing and monitoring of our Information Systems and infrastructure.

Responsibilities

Lead large IT projects, including the design and deployment of new IT systems and services
Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
Help define IT infrastructure strategy, architecture, and processes
Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs
Assess vendors and develop test strategies for new hardware and software
Troubleshoot hardware and software issues related to internal IT

Requirements

Degree in a relevant Business-oriented stream.
2-5 years of experience working in IT operations
Experience leading and managing large IT projects and rolling out IT infrastructures across various technologies
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Strong critical thinking and decision-making skills
Excellent project management skills and strong ability to prioritize
Firm grasp on IT infrastructure and operations best practices

The Skill Set:

Excellent verbal and written communication skills for effective and efficient communication.
Data-driven decision making mindset and solid analytical skills for problem-solving.
Good leadership and team building and engagement skills.
Creativity and enthusiasm for building something innovative and impactful
Interest in a company’s growth and self-development.

Interested and qualified candidates should:
Click here to apply

Job Title: Full Stack Developer

Location: Lagos
Employment Type: Full time

The Challenge

Given the current Lagos market, traffic remains one of the biggest challenges. The city needs innovative projects to curb traffic, provide safer and better services, and make people lives easier.

The Opportunity

After working on providing safe and reliable delivery services in Lagos, Gokada is looking to pilot new projects to give Lagosians safe, fast and reliable service. Looking for rock stars to take over the entire initiative of market research, running full scale test pilots and finally building/scaling the project. Will be initially a 3-month project which can be further converted to full-time position based on performance and interest.

The Team

You’ll be joining a team of highly motivated and vibrant professionals that believe in collaboration, passionate about excellence and results. You’ll learn about the Gokada way, our values, learn from our team, management, while also sharing your own best practices and your own style. You'll get to know our quirks and how we celebrate and value everyone's personality on our team and organization as a whole.

The Role

We are looking to add a passionate full stack developer to our product team. Day-to-day, you will work closely with the product team in Agile sprints, to improve and maintain our current product. This is a long-term, full-time position.

Requirements

Degree in a relevant Business-oriented stream.
A minimum of 3 years' demonstrable experience in a pertinent managerial position.
Effective presentation and communications skills.

The Skill Set:

Minimum of 5 years experience with OOP, ideally in PHP/Python
Experience with AWS (S3/RDS/EC2/Route 53)
Experience with MySQL/MongoDB
Experience with Git
Experience with DevOps
Experience with Laravel/Lumen framework
Familiarity with front-end languages such as HTML, JavaScript, and CSS
Fluency in English

Nice To Have Skills:

Experience with automated testing platforms and unit tests
Experience with React/React-Native framework
Experience deploying hybrid apps to Google Play and App Store

Interested and qualified candidates should:
Click here to apply

Job Title: Pilot Growth Manager

Location: Lagos
Employment Type: Full time

The Challenge

Given the current Lagos market, traffic remains one of the biggest challenges. The city needs innovative projects to curb traffic, provide safer and better services, and make people lives easier.

The Opportunity

After working on providing safe and reliable delivery services in Lagos, Gokada is looking to pilot new projects to give Lagosians safe, fast and reliable service. Looking for rock stars to take over the entire initiative of market research, running full scale test pilots and finally building/scaling the project. Will be initially a 3-month project which can be further converted to full-time position based on performance and interest.

The Team

You’ll be joining a team of highly motivated and vibrant professionals that believe in collaboration, passionate about excellence and results. You’ll learn about the Gokada way, our values, learn from our team, management, while also sharing your own best practices and your own style. You'll get to know our quirks and how we celebrate and value everyone's personality on our team and organization as a whole.

The Role

The Pilot Growth Manager will be responsible for maintaining the funnel of adding pilots from assessment, training to onboarding of new Pilots into Gokada.

Responsibilities

Organize and coordinate effective and adequate assessment, training and onboarding of new Pilots.
Design a detailed training curriculum that has Gokada’s values, visions and ethics.
Achieve 20% Pilot turn over rate in 3 months.
Consider the costs of planned assessment and training programs and keep within budgets.
Build Pilots benefits and initiatives to foster Pilots commitment.
Create effective programs that will enhance personal development.
Monitor and supervisory of all Pilot gears to ensure availability when needed.
Evaluate training and assessment process by assessing periodic performance of Pilots.

Requirements

Degree in a relevant Business-oriented stream.
A minimum of 3 years' demonstrable experience in a pertinent managerial position.
Effective presentation and communications skills.
Top-notch supervisory and conflict resolution skills.
Ability to develop and motivate team members to be top performers.

The Skill Set:

Excellent verbal and written communication skills for effective and efficient communication.
Data-driven decision making mindset and solid analytical skills for problem-solving.
Good leadership and team building and engagement skills.
Creativity and enthusiasm for building something innovative and impactful
Interest in a company’s growth and self-development.

Interested and qualified candidates should:
Click here to apply

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Lagos State

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Job Opportunities at Gokada, Lagos

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