Job in Nigeria at Nairtime for a Project Delivery Manager, West Africa
Nairtime is the largest provider of Airtime Credit Services in the
African and Middle East region. We power XtraTime for MTN in Nigeria,
Ghana, Benin, Zambia, Uganda and Afghanistan. We perform
millions of
transactions daily, enabling subscribers to communicate always and
Mobile Operators to increase their airtime revenues.
We are recruiting to fill the position below:
Job Title: Project Delivery Manager, West Africa
Location: Lagos
Job Description
- The company is looking for an experienced Project Delivery
Manager who will support all ongoing management and delivery of internal
and external client projects within the telecommunication industry.
- He / She will ensure high-quality deliverables and best customer
satisfaction within time and budget. The Project Delivery Manager is
expected to travel extensively.
Responsibilities
Major Responsibilities include but are not limited to:
- Take full ownership of the project from specification gathering
to delivery in accordance with the Prince2 and ITIL best practices
- Interaction with tier 1 & 2 Mobile Network Operators for scope definition and Business Processes Management
- Build and maintain strong relationships with key internal and
external stakeholders (account manager, product manager, IT teams,
client PMO etc)
- Management of quality assurance and product testing, ensuring a high customer satisfaction
- Ensuring best practices are enforced for the development of the company’s products and other IT Services.
- Mentoring and participating in the development of the service delivery team
- First-line Technical troubleshooting
- Governance of the whole project including tasks delivered by the
different MNO’s teams (IT, CRM, Revenue Assurance…etc) and third party
vendors, issue and risk monitoring for weekly reporting to stakeholders
and change management
- Clear and accurate reporting to all stakeholders throughout the project, monitoring progress against the project plan
- Maintenance of resource plans, identification of resource gaps and formulation of mitigation plans
Requirements
The ideal candidate must meet the following:
- At least 5 years experience in Project Delivery Management in
the telecommunications & IT sectors. Experience in system
integration in BSS/OSS areas such as Billing, CRM, Revenue Assurance,
mediation etc is advantageous
- Good understanding of networks
- Very strong analytical skills and excellent command in both written and verbal communication
- Attitude to deliver with quality on time. Client-centric and result-oriented individual
- Possesses multi-tasking, planning and organizational skills on tactical and strategic levels
- Good command of the English language.
- Willingness to travel up to 100% during project implementation phases
- Bachelor’s or Master’s Degree in Engineering, Information Technology, Telecommunications or any related course
- PMP and ITIL Certification is a big advantage
- Proven track record in delivering complex projects to tier 1 & 2 MNOs in accordance with the Prince2 and ITIL requirements
How to Apply
Interested and qualified candidates should:
Click here to apply