IT Systems Administrator Job at eHealth Systems Africa
eHealth Africa (eHA) is a data-driven, solutions-oriented innovator
dedicated to improving people’s access to high-quality health systems in
Africa.
Our highly collaborative approach convenes public health
professionals across sectors to tackle Africa’s greatest health
challenges. Using data and informatics to inform solutions, eHealth
Africa addresses a community’s most difficult health needs with
knowledge, passion and integrity.
Job Title: IT Systems Administrator
Summary:
- The Systems Administrator (SA) is responsible for provision,
installation/configuration, operating and maintenance of systems
hardware and software. Resolves software and hardware issues as well as
develops new system designs. S/he ensures that system hardware,
operating systems, software systems, and related procedures adhere to
organizational requirements.
Essential Duties and Responsibilities:
- To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily.
- Performs daily system monitoring, verifies the integrity and
availability of all hardware, servers resources, systems and key
processes, reviews system and application logs, and verifies completion
of scheduled jobs such as backups.
- Installs, secures, maintains, troubleshoots, manages users systems and upgrade other enterprise applications/systems. Installs, configures, maintains and monitors servers.
- Performs daily backup operations, ensures all required file systems
and system data are successfully backed up to the appropriate media.
Creates recovery disks.
- Applies OS upgrades on a regular basis, and upgrade administrative
tools and utilities. Configures and adds new services as necessary.
- Assembles and installs PC hardware, investigates and resolves routine hardware and communications problems.
- Maintains network facilities in individual machines such as drivers and settings of personal computers, printers and devices.
- Provides support to staff regarding system administration and usage.
Provides support in the administration of systems and servers to ensure
availability of services to authorized users.
- Attends and participates in professional group meetings, seminars
and trainings in order to stay abreast of new trends and innovations in
the field of information systems technology.
- Performs any other duties assigned by management.
- May frequently travel between company worksites.
- Presents a professional demeanor at all times. Approaches others in a
tactful manner. Reacts well under pressure. Treats others with respect
and consideration regardless of their status or position. Accepts
responsibility for own actions. Follows through on commitments.
- Participates in and promotes a positive, supportive, cooperative team environment.
- Performs ongoing performance tuning, hardware upgrades, disk
partitions and resource optimization as required. Provides support to
process improvements.
- Troubleshoots and resolves complex system related problems and serves as escalation point to operations team.
- Creates, changes, and deletes user accounts per request. Maintains
internal IT systems in adherence with IT’s policies and standards.
- Troubleshoots malfunctions of hardware and software applications to resolve operational issues.
- Other duties may be assigned.
Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
- Bachelor’s Degree in Information Systems Technology, Computer Science, Computer Engineering or related field.
- Must be able to work as a member of a team and possess good problem solving skills.
- Good learning ability. Action oriented and resilient in a fast-paced environment.
- Managing large scale Citrix/2X/Terminal Server installations.
- Linux/UNIX administration.
- Experience in Active Directory/LDAP user and group administration.
- Microsoft IIS administration and configuration.
- Experienced in Managing server virtualization technologies like
VMWare Server/ESX, XEN Citrix or Microsoft HyperV/Virtual Server.
- Minimum of Four (4) years relevant professional experience
preferably in an NGO or an equivalent combination of education and
experience.
- Experience with Microsoft Server operations, Network Design and
Implementation, System Troubleshooting, System Specification &
design and Hardware Configuration.
- Demonstrated ability to rapidly learn new technologies, tools, and applications related to job.
- Excellent interpersonal communication skills, organizational skills and great attention to detail.
Certifications and Licenses
Computer Skills
- Advanced computer skills, including Microsoft Windows and Microsoft Office Suite.
- Intermediate proficiency working with specialized software utilized in program.
Language Ability
- English is the spoken and written language.
- Ability to read, analyze and interpret general business periodicals,
professional journals, or government regulations. Ability to write
reports, business correspondence, and procedure manuals. Ability to
effectively present information and respond to questions from groups of
managers, employees and the general public.
Why work for us?
Life at eHealth Africa means not only working towards saving
thousands of lives, but also collaborating with dedicated professionals
with a passion for innovative technology. We offer a series of programs
that enables them to pursue a career that fulfills their potential. Our
team members’ health and well-being is our priority as well as rewarding
them for their hard work.
How to Apply
Interested and qualified candidates should
Click Here to Apply