Information Technology Support Specialist at JC International
JC International provides World Class specialist Asset Integrity Assurance and Training services throughout the Asset life-cycle.
We are recruiting to fill the position below:
Job Title: Information Technology Support Specialist
Location: Lagos
Job Description
- As an IT Support Specialist, you will be responsible for the company’s processes digital transformation implementation, designing hardware configurations, installing software, managing network systems, and training staff on correct operating procedures.
- Designing and installing computer hardware configurations.
- Training staff on newly installed hardware and software systems.
- Fixing hardware, software, and networking issues.
- Responding to general IT requests.
- Ensuring security software is kept up to date.
- Installing software and networking systems.
- Troubleshooting network and software issues.
- Installing high-level software security systems.
Key Metrics
- Digitalization of the JCG business processes.
- End-user Support
- External System Management (Web Administration, Server Hosting)
- Server Management & Database Administration
- System Development, Implementation, Deployment
- Internal System Management & Network Administration
- IT Physical and Logical Security Management
Responsibilities
- Ensure full digitalization of JCG business processes.
- End-user support; Install, configure, and support company's local area network (LAN), wide area network (WAN), and Internet system or a segment of a network system. Maintain network hardware and software.
- Provides technical direction for the development, design, and systems integration for the company’s IT infrastructure.
- Monitors and manage data communications networks; designs, configures, and implements LAN/WAN hardware, software, and ancillary services for network operating efficiency.
- Internal systems and network administration; Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all system configurations.
- Maintain network servers such as file/applications servers, domain controller, gateways, and intrusion detection systems
- Servers Management, desktop computers, inverter system, printers, switches, firewalls, phones, personnel digital assistants, software deployment, security updates and patches
- Coordinate company’s purchasing decision for Computer hardware, server systems, network infrastructure, inverter systems, software/application, and other IT related facilities.
- Ensure network availability to all system users and perform necessary maintenance to support network availability.
- Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.
- Maintain integrity of the network, server deployment, database administration and security.
Requirement
- Candidates should possess relevant qualifications.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail