Information Technology Manager Job at eHealth Africa
eHealth Africa’s mission is to build stronger health systems through the
design & implementation of data-driven solutions that respond to
local needs and provide underserved communities with tools to lead
healthier lives.
The following job positions exists:
Job Title: Information Technology Manager
Job descriptionSummary:
The
Information Technology Manager maintains information technology
strategies by managing staff; researching and implementing technological
strategic plans for eHealth Africa’s (eHA) offices. Manages and
coordinates the activities and operations of the Information Technology
unit within the organization including hardware, software, network, and
computer systems administration; identifies, recommends, develops,
implements, and supports cost-effective technology solutions for all
aspects of the organization. Serves as the central point of contact for
all IT project related activities. Maintains effective communications
and relationships between project team and relevant stakeholders.
Essential Duties and Responsibilities: To
perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. Other duties may be assigned.
- Manages
performance of information technology staff by communicating job
expectations; planning, monitoring, and appraising job results;
coaching, counseling, and disciplining employees; initiating,
coordinating, and enforcing systems, policies, and procedures.
- Oversees
the deployments and support of eHealth software and technical projects.
Assigns, schedules, reviews and monitors project work and ensures that
project deliverables meet quality standards and business
requirements. Ensures that progress is within expected guidelines and is
completed on time and within budget. Mentors and provides expertise to
other project team members.
- Utilizes in-depth technical
knowledge and business requirements to design and implement secure
solutions to meet customer / client needs while protecting the company's
assets.
- Manages crisis situations, which may involve complex technical hardware or software problems;
- Recommends
information technology strategies, policies, and procedures by
evaluating organization outcomes; identifying problems; evaluating
trends; anticipating requirements.
- Maintains organization's
effectiveness and efficiency by defining, delivering, and supporting
strategic plans for implementing information technologies.
- Research and review existing systems to make sure they are all optimized to give best possible results.
- Directs technological research by studying organization goals, strategies, practices, and user projects.
- Completes projects by coordinating resources and timetables with user departments and data center.
- Verifies application results by conducting system audits of technologies implemented.
- Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
- Identifies,
tracks, monitors and communicates project related issues, scope
changes, variances and contingencies that may arise during the
implementation of IT projects. Develops IT system review schedules,
audits and acceptance tests for each phase of projects. Keeps abreast of
software updates, upgrades and additional services.
- Is consistently at
work and on time & adheres to Policies and Procedures. Presents a
professional demeanor at all times. Approaches others in a tactful
manner. Reacts well under pressure. Treats others with respect and
consideration regardless of their status or position. Accepts
responsibility for own actions. Follows through on commitments.
- Participates in and promotes a positive, supportive, cooperative team environment.
- Attends and participates in staff meetings, training classes and supervision.
- Is consistently at work and on time and adheres to Policies and Procedures.
- Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
- Takes
ownership of tasks, resolves project and technical issues, and seeks
innovation and efficiency. Mentors and leads staff to perform and
complete technical aspects of projects. Plans, coordinates, develops,
and monitors projects plans to include key milestones, timelines and
resources. Works with external consultants for smooth project
implementation. Maintains effective communication and working
relationship with customers and project teams.
- Attends and
participates in professional group meetings, seminars and trainings in
order to stay abreast of new trends and innovations in the field of
information systems technology.
- Performs any other duties assigned by management.
- May frequently travel between company offices across the region.
- Attends
and participates in staff meetings, training classes and supervision.
Presents complex ideas and anticipates potential objections. Clearly
communicates any ramifications of decisions and issues to project
stakeholders, and presents alternatives.
Qualifications:
The requirements listed below are representative of the knowledge,
skill and/or ability required to successfully perform this job.
Education/Experience
- Minimum of Masters Degree in Information Systems Technology, Computer Science, Computer Engineering or related field.
- Proficient knowledge in the
following areas: Computer hardware, and software systems, Computer
networks, network administration and network installation.
- Must be able to work as a leader and member of a team and possess initiative and good problem solving skills.
- Excellent interpersonal communication skills, organizational skills and great attention to detail.
- Must have the ability to manage conflicts and resolve problems effectively.
- Must possess strong organization and prioritization skills
- Minimum
of seven (7) years working experience in IT and Data Systems
Administration, including a minimum of three (3) years of large IT
Project Management experience preferably in an NGO or an equivalent
combination of education and experience.
- Strong project
management skills, including experience preparing scopes, schedules, and
budgets for proposals and projects. Advanced knowledge of network
systems security management.
Computer Skills
- Advanced
computer skills, including Microsoft Windows Microsoft Publisher, and
Microsoft Office Suite. Graphic designs software.
- Intermediate proficiency working with specialized software utilized in program.
Language Ability
- English is the spoken and written language.
- Ability to effectively present information and respond to questions from groups of managers, employees and the general public.
- Expert knowledge of English. Hausa would be a plus. French is an asset
- Ability
to read, analyse, proof and edit documents, and interpret general
business periodicals, professional journals, or government regulations.
- Ability to write reports, business correspondence, and procedure manuals.
Reasoning Ability
- Ability to interpret data that is not well defined or documented and develop recommendations based on findings.
- Ability
to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists.
Why work with us?
Life
at ehealth Africa means collaborating with dedicated professionals with
a passion for technology. When we see something that could be improved,
we get to work inventing the solution. Our people demonstrate our
winning culture through positive and meaningful relationships. We invest
in our people and offer a series of programs that enables them to
pursue a career that fulfills their potential. Our team members’ health
and wellness is our priority as well as rewarding them for their hard
work
How to Apply
Interested and qualified candidates should
Click Here to Apply