Guest House Supervisor at BBC Media Action


The BBC Media Action (BBC MA) is the charitable arm of the World Service established by the BBC. BBC Media Action uses media and communications to reduce poverty and promote human rights in developing countries.
To achieve this, the Media Action partners with civil society, local media and governments to:

  • Produce creative programmes based on robust research in multi-media formats which inform and engage audiences around key development issues.
  • Strengthen the media sector through building professional capacity and infrastructure.

The BBC Media Action is looking for interested/motivated candidates to join the Team as:

Position: Guest House Supervisor
Salary range from N120,000.00 gross per month

The Guest House Manager will be responsible for the day to day management and maintenance of the BBCMA Guest House to ensure a clean, healthy, safe and habitable environment for guests and visitors.

Will coordinate logistic support for all trainings and meetings in the Guest House as well as manage a team of Guest House Stewards, Gardner and the Washman.

Duties and Responsibilities
  • Undertake the full management of the Guest House
  • Training of subordinates on guesthouse running and maintenance
  • Ensure that all items in the guest rooms are intact at check out.
  • Liaise closely with the official security outfit at the gate to ensure security, monitoring of guests, visitors in and around the guest house.
  • Ensure that health and safety standards are maintained in the guest house.
  • Report promptly any noticed problems to Line Manager for quick intervention
  • Carry out regular and daily inspection of rooms, premises and all gadgets and equipment in the guest house and ensure that they are in good working condition.
  • Before retiring to bed, must ensure that all appliances, equipment are put off and the whole premises is secured.
  • Support and coordinate all logistics for Trainings/Meetings in the Guest House
  • Monitor the consumption and depletion level of the diesel in the generator and report to Line Manager.
  • Monitor the movement of visitors in and around the guest house.
  • Ensure that the first aid box is constantly stocked and check out for expired drugs.
  • Perform any other duties that may be assigned
Essential:
  • Work experience in a hospitality industry or in a similar environment.
  • Must also be willing to be resident in the house for effective and efficient management and administration of the guest house.
  • Fluency in spoken and written English.
  • Energetic and personable
  • Strong communication and interpersonal skills
  • Possess friendly and service oriented personality.
  • Ability to work with minimum supervision, take initiative and make sound judgment
Desirable:
  • Ability to work in a team and in a multicultural environment
  • Capacity building and performance management.
  • Continuous learning and flexibility in knowledge sharing.
  • Integrity and Commitment to BBC WST values.
  • Result oriented and commitment to excellence.
Qualification
  • Ordinary National Diploma or any equivalent certificate in Hotel Management, Social Sciences or the Humanities.

Method of Application:
Interested candidates should please send in their application/cover letter with an introduction and capability statement stating capability for the job, a detailed curriculum vitae (word document please) with names and addresses of at least 2 professional referees (including their telephone, fax and email addresses) not later than 9th July 2013 to [email protected]  with the position applied for clearly stated on the application cover letter:

Only Shortlisted candidates will be contacted.