Graduate Field Support Engineer Job at MainOne Cable in Lagos
MainOne's success is built on having talented and highly proficient
people within their respective fields as the driving force behind our
business
A job in MainOne is different from any other you have had. With joining
MainOne you'll be challenged, inspired and proud as you become a part
of something big.
We are recruiting to fill the vacant position of:
Job Title: Field Support Engineer
Location: Lagos
Department: Technical
Reporting Line: Field Support Manager
Responsibilities
The Field Support Engineer will be responsible for the second line
network troubleshooting, restoration and fault management support on the
elements and components of the Main One network, Specifically, the
FIELD SUPPORT Engineer’ responsibility includes
Key responsibilities will include to;
- Troubleshoot Main One's network providing specific update,
status and performance of all network components, capacity services etc.
- Interpret link budget (LBs) and survey reports (SRs) to effectively carry out onsite/installation activities.
- Work comfortably at heights upto 120m with total regard for safety and good work ethics.
- Troubleshoot Microwave radio links’ issues in a timely manner.
Focus is on; Dragon Wave HC+, Ceragon SDH radio & Ceragon IP 10.
- Responsible for structure cabling, PATs and onsite installations
supervision to ensure that standards and quality are maintained all
times.
- Carry out LOS requests and provide LOS reports in clear terms with minimal supervision.
- Assembling, Commissioning and Installation of MW radios such as
Dragon Wave HC+, Ceragon SDH radio & Ceragon IP 10 with varying
antennae sizes.
- Accurate auditing, recording and management of company assets deployed at clients sites.
- Ensure all customer SLAs are met.
- Identify and provide at least second line support on all faults
on the Main One network in accordance with the Company’s standard
operating procedure for fault handling, restoration, escalation and
management.
- Maintain and ensure full compliance with all Main One's FIELD SUPPORT ENGINEER processes and procedures
- Ensure safe decommissioning of equipment and making them fit for reuse.
- Attend to quarterly preventive network maintenance
- Report sites conditions to GNOC.
Supervision:
- To work directly under the supervision of the Field Support Manager
Qualifications, Skills & Competencies
- Minimum qualifications - ONC/OND/Higher grade level in appropriate discipline or subjects.
- At least three years of previous experience working with
Microwave and optics transmission systems required with power
proficiency.
- Knowledge of a vendor network management system
- Knowledge of first level Power handling
- Good knowledge of Power System, Rectifiers, AC/DC equipment
- Ability to pay attention to details
- Perform 1st line troubleshooting of faults involving Microwave, SDH equipment and other related facilities such as IP devices
- Very good understanding of Main One's products and processes.
- Must have a high level of computer literacy to be able to
configure PC IP settings, use basic IP testing and be competent in the
use of Microsoft office products (Outlook, Excel, Word)
- Should be able to use basic test equipment such as Multimeters/Spectrum Analysers/BER Testers
- Should be able to demonstrate a good knowledge of Microwave antennae installation and commissioning.
- Ability to interpret topography, network design maps and AutoCAD Designs
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: When the page opens, click on "Field Support Engineer"