GIG Logistics recruitment for Service Centre Agents in Owerri and Gombe

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GIG Logistics is Nigeria’s leading Logistics Company and we are constantly in search of young, smart & exceptional talents to partner with us in building a world class institution. We are recruiting to fill the position below:     Job Title: Service Centre Agent Locations: Owerri, Imo and Gombe Position Purpose

• To increase brand goodwill through superior service delivery.

Job Description

• Provide guidance to walk-in customers on product and service offerings
• Educate customers and potential customers with information on SLA and delivery timelines
• Eliminate the possibility of shipping contraband and prohibited goods by ensuring 100% inspection of all parcels presented for shipping.
• Promote and cross-sell company’s products.
• Ensuring proper documentation and safety of all parcels sent and received.
• Drive client satisfaction by ensuring that services are delivered according to agreed Service Level Agreements (SLA).
• Serve guests by providing product/ service information related to delivery life-cycle, rates and payment.
• Resolve product or service problems by clarifying customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment, and following up to ensure resolution.

Who We Look For

• Young, personable graduates with minimum of HND from a government recognized tertiary institution.

    How to Apply Interested and qualified candidates should send their CV to: [email protected] using SCA,  Preferred Location, (E.g. Service Center Agent/Gombe) as subject of mail   Application Deadline  21st August, 2019.

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